Sheraton Maria Isabel Mexico City Reforma

4.0 star property
Hotel with a sauna, steps from U.S. Embassy

Choose dates to view prices

Sheraton Mexico City Maria Isabel Hotel offers a break from urban exploration. Guests value the helpful staff, grocery store, and on-site shopping. The garden is peaceful, and the sauna, steam room, massage services, and 24-hour health club offer relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
The current price is NT$4,648
NT$5,554 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 31 of 31 rooms

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(99 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(144 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(42 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Classic King Room Danubio Tower

  • Sleeps 3

Classic Two Double Room Danubio Tower

  • Sleeps 4

Business Deluxe King Room

  • Sleeps 3

Business Deluxe King Room with Reforma Avenue View Reforma Tower

  • Sleeps 3

Business Deluxe Two Double Room with Reforma Avenue View

  • Sleeps 4

Business Deluxe Club Two Double Room with Reforma Avenue View

  • Sleeps 4

Alcove Suite Reforma Tower

  • Sleeps 3

Junior Suite Reforma Tower

  • Sleeps 2

Corner Suite Reforma Tower

  • Sleeps 3

Penthouse Suite Reforma Tower

  • Sleeps 3

Malmaison Penthouse Suite Reforma Tower

  • Sleeps 6

Marco Polo Penthouse Suite Reforma Tower

  • Sleeps 7

Business Deluxe Two Double Room Danubio Tower High Floor

  • Sleeps 4

Business Deluxe Club Queen Room Reforma Tower

  • Sleeps 3

Business Deluxe Queen Room Reforma Tower

  • Sleeps 2

Business Deluxe Club 1 King Guest Room With Re Avenue And City View - Club Lounge Access

  • Sleeps 3

Deluxe Room With Double Bed

  • Sleeps 4

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About the neighborhood

Map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • National Museum of Anthropology - 7 min drive - 2.3 km
  • Chapultepec Castle - 8 min drive - 1.6 km

Getting around

  • Insurgentes Station - 10 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 26 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cityzen - ‬5 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

Upscale hotel near U.S. Embassy
Located close to Angel of Independence Monument and British Embassy, Sheraton Maria Isabel Mexico City Reforma provides a grocery/convenience store, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage, a body treatment, or a facial. Fitness classes are offered at the 24-hour health club; the property also has a coffee shop/cafe, a garden, and a hair salon. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), tennis courts, and valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
  • Concierge services, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 756 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with premium channels
  • Recycling, free infant beds, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

Does Sheraton Maria Isabel Mexico City Reforma have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Maria Isabel Mexico City Reforma?

As of 2025/11/3, prices found for a 1-night stay for 2 adults at Sheraton Maria Isabel Mexico City Reforma on 2025/11/23 start from NT$4,648, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Maria Isabel Mexico City Reforma pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of MXN 100 per pet, per stay. A cleaning fee of MXN 1300 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Maria Isabel Mexico City Reforma?

Valet parking is available for MXN 200 per day.

What time is check-in at Sheraton Maria Isabel Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Maria Isabel Mexico City Reforma?

Check-out is at noon. Late check-out is available for a fee.

Does Sheraton Maria Isabel Mexico City Reforma provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1242.00 per vehicle applies.

Where is Sheraton Maria Isabel Mexico City Reforma located?

Located in Reforma, this hotel is steps from U.S. Embassy and Angel of Independence Monument. British Embassy and Reforma 222 are also within 10 minutes. Insurgentes Station is 10 minutes by foot and Sevilla Station is 13 minutes.

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Sheraton Maria Isabel Mexico City Reforma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1510 out of 2118 reviews
Rating 8 - Good. 334 out of 2118 reviews
Rating 6 - Okay. 155 out of 2118 reviews
Rating 4 - Poor. 51 out of 2118 reviews
Rating 2 - Terrible. 68 out of 2118 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice and i woukd stay here again
Stayed 3 nights in Oct 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property - a bit older but great location and price.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and location is the best
Stayed 5 nights in Aug 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice staff. Although it is an old building it is very well kept. Very convenient location. Breakfast is excellent
Stayed 6 nights in Oct 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at Sheraton Hotels, also liked the amenities at the gym and late night room service
Stayed 4 nights in Oct 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people is very kind
Stayed 2 nights in Sep 2025

10/10 Excellent

Manuel Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, super friendly staff, centrally located
Stayed 2 nights in Jun 2025

10/10 Excellent

Rocael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Sheraton
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super fantastic stay and great service

Super fantastic stay, delicious food with room service and great AV Tech support for the meetings we hosted at the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a business trip and event at the hotel, everything was great. Since the check in, the room, service and hospitality. I also love your food, breakfast and buffet are amazing. I believe the price is worthy for the quality and comfortability. Thank you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was excellent and the cleanliness was amazing Thans to Blanca for keeping our room so clean
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything es OK, I Like It Safe
Stayed 3 nights in Sep 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Shame the street was closed and transport could not get to hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nitant

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, everything was closeby
Stayed 6 nights in Jul 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and safe!

It was a great experience
Stayed 4 nights in Jun 2025

10/10 Excellent

Yonas

Excellent experience all round!!
Stayed 6 nights in Jul 2025

10/10 Excellent

THUY NGUYEN

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Thank you to the valet, and Miguel and everyone from the restaurant. Also a huge thanks to housekeeping and the front desk.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very friendly and able to help when necessary.
Stayed 3 nights in Jul 2025

8/10 Good

Adele

Liked: Amenities
It was nice room didn’t have a Fridge only what they sold was insiste. There was supposed to be a doctor on site and didn’t see any one and my son was sick the whole trip
Stayed 3 nights in Sep 2025

8/10 Good

leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the areas of the city I like. It has a good gym The showeres in the rooms ara a bit outdated though
Stayed 4 nights in Jun 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Mexico city for work and the service at the hotel is amazing. I had shipped a box of material and the hotel staff let me know they had a box for me. (it is so rare these days, I usually need to hunt my boxes down) The bed was so comfortable. The sheets ! the housekeeping was also great. Its an older hotel and so well maintained! I would love to stay there again. I actually didn't have breakfast but I added stars by mistake and I don't know how to remove the stars without giving it a bad review. I can't seem to remove all of them to say N/A
Stayed 3 nights in Sep 2025