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NH Collection Mexico City Reforma

Photo gallery for NH Collection Mexico City Reforma

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of NH Collection Mexico City Reforma

VIP Access

NH Collection Mexico City Reforma

4.0 star property

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Liverpool No 155, Mexico City, 06600

Explore the area

  • Popular LocationPaseo de la Reforma6 min walk
  • Popular LocationU.S. Embassy6 min walk
  • Popular LocationThe Angel of Independence Monument8 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)25 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Mexico City

NH Collection Mexico City Reforma is located in Zona Rosa, a neighborhood in Mexico City, and is near a metro station and near the boardwalk. Paseo de la Reforma and Diana the Huntress Fountain are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autodromo Hermanos Rodriguez. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Glorieta de Insurgentes - 5 min walk
  • Paseo de la Reforma - 6 min walk
  • U.S. Embassy - 6 min walk
  • The Angel of Independence Monument - 8 min walk
  • Reforma 222 - 10 min walk

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Insurgentes Station - 5 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

About this property

NH Collection Mexico City Reforma

4-star Mexico City hotel in Zona Rosa, walk to Paseo de la Reforma
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (MXN 100 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: MXN 297-396 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms - 16

Outdoors

  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 766.08 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 55 lbs)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 297 and MXN 396 per person (approximately)
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Valet parking fee: MXN 100 per day
  • Pet fee: MXN 766.08 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 452 out of 979 reviews
5 - Excellent 46%
Rating 4 - Good. 299 out of 979 reviews
4 - Good 31%
Rating 3 - Okay. 128 out of 979 reviews
3 - Okay 13%
Rating 2 - Poor. 54 out of 979 reviews
2 - Poor 6%
Rating 1 - Terrible. 46 out of 979 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Traveled with family
Disliked: Staff & service
The pictures are a little deceiving. The actual rooms and property are older and in some areas not maintained well. The cleanliness is a little questionable as well as the amenities that are offered standard to the room.
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bright room, good breakast buffet, very friendly and helpful staff
Stayed 3 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita la zona te ayudan y te dan recomendaciones
Stayed 2 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
My room was not ready when I arrived, they could not find my reservation. I arrived a the hotel early morning, I did message them of my late arrival and that I was traveling with an elderly guest, just since I got the room the prior day I expected to immediately take my mom for a rest after a long flight, we have to wait quite a while until they found a room and getting it ready 😡, the room we got was also on a floor where there was construction around, we have to be careful to walk around the materials left around, the halls were dirty and dusty. Won’t return to that place at all. The pictures are deceiving for what you actually get.
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 4 nights in Jun 2022