4/5 Good
Katharine
Traveled with family
2019/11/21
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel/location - ck if still construction!
This is a nice hotel with a good location. The staff was helpful and friendly. They even upgraded our booking to a larger suite with 2 bedrooms. Breakfast was included and good. It didn't have a lot of options, but it was tasty. The rooftop terrace where breakfast is served has great views. Only two negatives during our stay - the room doesn't seem to have any temperature control. No heating or cooling system as far as we could see (though we didn't ask). We stayed in November and the room was quite cool. We also weren't able to light the oven/stove. It seemed to work but perhaps was out of gas (again, we didn't ask about it since it wasn't a big deal for a 1-night stay). The biggest complaint was that they were doing construction in the lot directly next to our room and it started early in the morning. We had been out late the night before at a football game and were looking forward to sleeping in, but that was impossible. Heavy equipment (think bulldozers) started banging around and it was literally right outside our window. Check if construction is still going on before you book your stay! Impossible to sleep once it started. Otherwise, all was good. Walking distance to an Oxxo and also 10-15 minutes to a HUGE mall.
Stayed 1 night in Nov 2019