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Hyatt House Mexico City/Santa Fe

Photo gallery for Hyatt House Mexico City/Santa Fe

Primary image
Outdoor pool
Balcony
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Hyatt House Mexico City/Santa Fe

Hyatt House Mexico City/Santa Fe

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Pet friendly
  • Laundry
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C
  • Follows industry sanitization guidelines
Map
Prol. Vasco de Quiroga #4001, Santa Fe Cuajimalpa, Mexico City, 05348

Explore the area

  • Popular LocationThe Angel of Independence Monument34 min drive
  • Popular LocationPalacio de Bellas Artes46 min drive
  • Popular LocationZócalo47 min drive
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)53 min drive

Choose dates to view prices

View all photos for Studio, 1 King Bed, Accessible (With Shower)

Studio, 1 King Bed, Accessible (With Shower)

  • 38 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Specialty)

Studio, 1 King Bed with Sofa bed (Specialty)

  • 41 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 King and 1 Sofa Bed)

Suite, 1 Bedroom (1 King and 1 Sofa Bed)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About this area

Mexico City

Hyatt House Mexico City/Santa Fe is located in Santa Fe, a neighborhood in Mexico City, and is in a shopping district. Paseo de la Reforma and Diana the Huntress Fountain are notable landmarks, and travelers looking to shop may want to visit Paseo Interlomas and Centro Comercial Perisur. Ciudad de los Ninos and Papalote Museo del Nino are also worth visiting.
Visit our Mexico City travel guideOpens in a new window
View more Aparthotels in Mexico CityOpens in a new window
Map

What's nearby

  • Centro Medico ABC Santa Fe - 8 min walk
  • Centro Santa Fe - 8 min walk
  • The Angel of Independence Monument - 34 min drive
  • Palacio de Bellas Artes - 46 min drive
  • Zócalo - 47 min drive

Getting around

  • Observatorio Station - 9 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 53 min drive

About this property

Hyatt House Mexico City/Santa Fe

3.5-star Mexico City aparthotel in Santa Fe, near Centro Santa Fe
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with cable channels. Comforts include premium bedding and a down comforter, and also available are an iPod dock and room service.
Hyatt House Mexico City/Santa Fe offers 119 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Languages spoken

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Secured covered valet parking on site (MXN 200 per day)
  • Wheelchair-accessible parking available

Restaurants on site

  • H Bar

Food and drink

  • Microwave
  • Coffee/tea maker

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Soap
  • Toilet paper
  • Towels provided
  • Shampoo

Entertainment

  • 42-inch flat-screen TV with cable service
  • Pool or billiards table
  • iPod docking station

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • MXN 1500 per pet per week
  • 2 per room (up to 75 lbs)
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Elevator
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Laptop-compatible safe
  • Wet bar
  • Free newspapers (lobby)
  • Free local calls

Location highlights

  • In the business district
  • In the shopping district

Things to do

  • 24-hour fitness center

Safety features

  • Smoke detector

General

  • 119 rooms
  • Built in 2017
  • Connecting/adjoining rooms avaliable

See similar properties

Mexico City
Mexico City
Cuajimalpa
Cuajimalpa
Guest rating 4.5+
Guest rating 4.5+
Family friendly
Family friendly
Pet friendly
Pet friendly
Air conditioned
Air conditioned
3 star
3 star
Apart-hotel
Apart-hotel

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1500 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 75 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered valet parking fee: MXN 200 per day
  • Pet fee: MXN 1500 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hyatt House Mexico City/Santa Fe Hotel
Hyatt House City/Santa
Hyatt House Mexico City/Santa Fe Aparthotel
Hyatt House Mexico City/Santa Fe Mexico City
Hyatt House Mexico City/Santa Fe Aparthotel Mexico City

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 260 out of 393 reviews
5 - Excellent 66%
Rating 4 - Good. 93 out of 393 reviews
4 - Good 24%
Rating 3 - Okay. 23 out of 393 reviews
3 - Okay 6%
Rating 2 - Poor. 11 out of 393 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 393 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

2/5 Poor

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We liked the property location, near Parque La Mexicana, shopping, and eating places. However, the staff/administration seems to lack control/information/training regarding the cleaning and rules about it. At our check-in the microwave interior bottom was dirty with some kind of spilled material. Then, although we were told at check in and in the description it said cleaning was done daily, when we came back in the first day in the afternoon we found out the room had been not cleaned, no sheets, towels replaced. When we called administration asking about it, the person answering said cleaning was every other day. Either they were confused, or simply laying.
Stayed 3 nights in May 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The best in the zone by far. I’ve stayed at all of them around the zone and this has it all- great service, cleanliness, facilities are well conserved, shower has great pressure and fast hot water, bed comfort, nice breakfast included not just toast and OJ… my top recommendation!
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and location
Great stay, only a few comments: Parking should be payable with hotel bill; Small table in bathroom would be appreciated; little of maintenance in windows and bathroom door
Stayed 2 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

5/5 Excellent

Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 2 nights in Dec 2021

5/5 Excellent

Stayed 4 nights in Nov 2021

3/5 Okay

Stayed 1 night in Oct 2021