Luxury Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Check availability

Reviews of Hotel Singular Goldsmith

3 out of 5
Hotel Singular Goldsmith
227 Goldsmith. Polanco III Section, Mexico City, CDMX

Reviews

6.6
Rating 10 - Excellent. 60 out of 244 reviews" "
Rating 8 - Good. 64 out of 244 reviews" "
Rating 6 - Okay. 45 out of 244 reviews" "
Rating 4 - Poor. 32 out of 244 reviews" "
Rating 2 - Terrible. 43 out of 244 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very good place! excelent location and the staff is really friendly
Stayed 1 night in Mar 2024
Response from Hotel singular México on 2024/4/29
Gracias por evaluar su experiencia con nosotros.

2/10 Terrible

Arianna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Diego

Stayed 1 night in Nov 2023

4/10 Poor

Antonio

Disliked: Staff & service, property conditions & facilities
Wouldn't recommend this hotel It was a bit rundown but that's what you get when trying to save a few bucks.
Stayed 1 night in Nov 2023

4/10 Poor

ROCIO, MISSOURI CITY

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Diego

Disliked: Cleanliness, property conditions & facilities, room comfort
Disturbing
I was trying to sleep, and I couldn't. Noise everywhere. people talking in the patio next to my bedroom all night. The hallway light that allows people to use the shared bathrooms was next to the window, and the light kept coming on an off. I didn't sleep well.
Stayed 1 night in Oct 2023

8/10 Good

Héctor

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Falta un poco de limpieza
Stayed 2 nights in Oct 2023

10/10 Excellent

Bethany

Stayed 1 night in Aug 2023

8/10 Good

Ana

Liked: Amenities
Me gusto localidad, limpio, amable, flexible no me gusto el colchón
Stayed 1 night in Jul 2023

6/10 Okay

Hugo

Stayed 1 night in Jul 2023

10/10 Excellent

IGDALIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
The Room’s Price is High
The room needs to be updated. The price is high for the hotel facilities
Stayed 3 nights in Apr 2023

4/10 Poor

Amarilys

Stayed 2 nights in May 2023

2/10 Terrible

Uriel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cigarette Smoke from Outside Reached the Room
Room smelled moldy. Was unable to fall back asleep once the cigarette smoke from outside reached the room.
Stayed 1 night in Apr 2023

8/10 Good

Igal

Liked: Staff & service
Gracias
Stayed 2 nights in Feb 2023

4/10 Poor

Carlo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful, everything is old and not taken care of. You get one towel and one toilet roll. Besides there is hardly someone to talk to if one needs anything.
Stayed 7 nights in Jan 2023

8/10 Good

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service
It’s a nice place, but the bathroom had a lot of filtrations. No fridge, no microwave oven, no AC, no drinking water. Fair for the price. Location is excellent and staff are friendly. Breakfast is available but not included.

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price
Stayed 2 nights in Dec 2022

2/10 Terrible

Francisco

Stayed 1 night in Nov 2022

4/10 Poor

Javier

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Great location but poor conditions of the hotel, ugly bathroom and staff did not respond on timely manner to request like towels and toilet paper, also if is a hotel, the standard is a daily cleaning but did not happen
Stayed 2 nights in Nov 2022

10/10 Excellent

Bibi'

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area segura
Stayed 8 nights in Jul 2022

6/10 Okay

GABRIELA

Business traveler, Traveled with family
Liked: Cleanliness
No servían las puertas del baño ni el foco y es muy incómodo, sin tapetes en el piso no tenía portarrollo. Muy viejo y feo el baño. Su ubicación es bastante buena, no usas taxi y es muy seguro y accesible el lugar.
Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
The hotel is in a great location. The check in was a bit of a hassle because they didn't open the door and i had to walk to get wifi to call them. The room was very cold but had extra blankets so sleeping wasn't a problem. Overall the place is adequate.
Stayed 2 nights in Jan 2022

10/10 Excellent

Tym, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful unusual little hotel in Polanco, Mexico City Rooms are unique and spacious. Cool Hipster vibe. Nothing fancy but very cool. Staff are very friendly. Will stay there again.
Stayed 1 night in Nov 2021

4/10 Poor

Jorge

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but need to tell them to do daily cleaning
Stayed 2 nights in Aug 2020
Response from Gold 227 on 2020/8/15
Thank you for your comments and review. We took note about the Daily cleaning.

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uriel's great experience at Golds 227
First and foremost, I needed to change my booking after arriving at the hotel very late. The hotel was very accommodating and cooperative. There are 2 ladies working at the property that can help with anything throughout the day. They were more than happy to do my laundry at a moment's notice. The room was comfortable and clean. This is in the best location in Mexico City in Polanco. This neighborhood is a mix of Mexican and European vibes with parks and amazing architecture everywhere. Overall considering the great price I will rate this hotel 10/10.
Stayed 2 nights in Apr 2020
Response from Golds227 on 2020/4/13
We are very happy to hear about your experience with us. Thank you so much for sharing your opinion. Hope to see you soon! Bests

4/10 Poor

Sean, Montreal

Business traveler
Liked: Cleanliness
Disliked: Amenities
The "hotel" (its a repurposed home, really) is in a great neighbour hood in Polanco, near museums art galleries great restaurants etc. However the staff that is present at the hotel speak no english, and the manager (who myself and a friend spoke to over the phone) said he would be present the next morning after we arrived never came. The biggest issue I had with this space was that the doors are paper thin; I was woken up every single morning of my stay by other the staff working and sweeping the floors (the floors are made of some kind of material where everything reverberates off of them very loudly) until I purchased some ear plugs. The bed in my rook was very soft and comfortable however. Nice and cold at night as well.
Stayed 7 nights in Feb 2020

4/10 Poor

Daniel, Calgary

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It was quiet . Gate trouble to open , no English, room was not reserved. Finally found someone speaking English and they prepared a different room
Stayed 1 night in Jan 2020

10/10 Excellent

Jessica, Denver

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a fantastic location. Service was great!
Stayed 5 nights in Nov 2019

2/10 Terrible

julio cesar

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Absolutely disgusting. Had to check out at 3 am because it was so dirty and loud I couldn’t sleep. This isn’t a hotel, it’s a nasty house with filthy rooms
Stayed 1 night in Nov 2019

6/10 Okay

Anita

Liked: Staff & service
Disliked: Room comfort
Horrible bed. Otherwise OK for low $$
Great location. Super cheap.. So one does not criticize much.. But the most uncomfortable Super SOFT double bed so soft, impossible to sleep.. We kept rolling together in the Middle 😪😩
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Small bed, cold place, and no door at the bathroo!
The size of the bed was very small for a couple. The worst thing was that the bathroom doesn’t have a door so no private at all. The place was freezing with no heater.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No cleaning of the room everyday
Stayed 2 nights in Oct 2019
Response from G on 2019/10/7
Agradecemos su comentario

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from G on 2019/6/17
Agradecemos sus comentarios

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location is fantastic; but in my stay, this is what seems to be a garage or warehouse; everything falling down. Terrible bed, and bathroom. Air 'conditioner' is a circulator placed on top of a chair. Tables are plastic picnic. To be honest, $50us including taxes is way too much for this.
Stayed 1 night in May 2019
Response from G on 2019/5/11
Agradecemos sus comentarios!

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Bathroom facilities could be better
Stayed 6 nights in Feb 2019

6/10 Okay

Paulina

Liked: Cleanliness, property conditions & facilities, room comfort
OK but i didnt enjoy waiting on the street 20mins
I only stayed here for 1 night. They messaged me a day earlier asking for my departure time. I arrived after 2pm as indicated in the message and i had to make a few phone calls for someone to arrive 20 mins later and let me in. Apart from that my stay was OK.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location great service
It is a great place to stay very good location and it was comfortable it is an old place so you can hear bathroom noises and the bathroom ceiling is a bit dirty but other than that i do recomended it is close to alot pf cool places. The cleaning lady was very nice and the atention we got feom the owner or person in charge was great. Order flowers for my gf and they were on the table when we arrived... i give them A+ and I will come back.
Stayed 2 nights in Nov 2018
Response from G. on 2018/11/14
Thank you! Best regards

10/10 Excellent

Deloris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location - great stay!!
This was a great experience! The hosts made it easy to check in upon arrival. The 3 bedroom unit I had was super quiet and had access to a rooftop patio - very peaceful with sounds of a resting city at night. Lots of beautiful natural light during the day and a bit of a modern feel to the place which tempered the sparse but very adequate furnishings. The neighborhood and location could not have been better! Everything was walkable but you were still off a quiet street - just perfect. I was in town for a family member's surgery but I will be back to explore the city and spend some time to relax - and I will definitely look up and stay here again. Thank you, guys.
Stayed 3 nights in Nov 2018
Response from G. on 2018/11/13
Thanks to you!

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 2 nights in Mar 2024
Response from Hotel singular México on 2024/4/29
Gracias por evaluar su experiencia con nosotros.

2/10 Terrible

Marco

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucio, olía a cigarro, no había toallas. Muy mal
Stayed 1 night in Apr 2024

2/10 Terrible

Jose Antonio

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están en pésimas condiciones, hay cucarachas, nadie te atiende nunca y me salí una noche antes porque en otra habitación hubo un incidente de violencia, llamé al 911 y no hubo personal del hotel que le abriera la puerta a la policía. Te sientes inseguro estando ahí.
Response from Hotel singular México on 2024/4/29
Lamentamos que su experiencia no haya sido la mejor.En su momento dimos seguimiento y solución a ambos temas, pues para nosotros la seguridad de nuestros huéspedes es prioridad.

6/10 Okay

Jose de Jesus

Encuentras lo q ocupes,cercas
Stayed 1 night in Mar 2024
Response from Hotel singular México on 2024/4/29
Gracias por evaluar su experiencia con nosotros.Lamentamos que su experiencia no haya sido la mejor

6/10 Okay

Maria

Stayed 1 night in Mar 2024
Response from Hotel singular México on 2024/4/29
Gracias por evaluar su experiencia con nosotros.Lamentamos que su experiencia no haya sido la mejor

2/10 Terrible

MELISSA

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No se parece a las fotos, había cucarachas dentro de la habitación y muy poca limpieza.
Response from Hotel singular México on 2024/4/29
Lamentamos que su experiencia no haya sido la mejor. Ya dimos solucion al tema reportado

2/10 Terrible

Fabián Eduardo

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hice check in, les estuve marcando durante tres días
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael Contreras

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar para descansar, me encanta quedarme en esta cadena de hoteles, solo mejorar la parte de la televisión, no tiene opciones, es lo único
Stayed 2 nights in Feb 2024
Response from Hotel singular México on 2024/4/29
Gracias por evaluar su experiencia con nosotros.