Verified review
8/10 Good
Carlos
2024/12/7
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024
Hotel Polanco
Property class: 3
Choose dates to view prices
Photo gallery for Hotel Polanco
Avenida Presidente Masaryk and Auditorio Nacional are located near Hotel Polanco, which provides dry cleaning/laundry services, a gym, and a 24-hour business center. Guests can connect to free in-room WiFi.
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Free WiFi
- Restaurant
- Air conditioning
- Gym
- Business services
- Laundry
The current price is NT$3,990
NT$3,990
NT$4,768 total
includes taxes & fees
Nov 5 - Nov 6
Room options
Check availability for these dates
Available filters for rooms
Showing 2 of 2 rooms
View all photos for Standard Room
Standard Room
7.47.4 out of 10
Good
25 reviews
(25 reviews)
- 1 bedroom
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds
View all photos for Junior Suite
Junior Suite
8.08.0 out of 10
Very good
5 reviews
(5 reviews)
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Twin Bed
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About the neighborhood
Polanco, a neighborhood in Mexico City, is home to Hotel Polanco. National Museum of Anthropology and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Check out an event or a game at Auditorio Nacional, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
What's nearby
Chapultepec Park2 min walk - 0.2 km
Lincoln Park2 min walk - 0.2 km
Avenida Presidente Masaryk3 min walk - 0.3 km
Paseo de la Reforma5 min walk - 0.5 km- French Embassy2 min walk - 0.2 km
Getting around
- Mexico City Fortuna Station10 min drive
- Auditorio Station13 min walk
- Benito Juarez International Airport (MEX)31 min drive
Restaurants
- Tacos de la Sombrilla Azul2 min walk
- Maque4 min walk
- Mariscocho4 min walk
- Parole Polanco3 min walk
- Ultramarinos de Fran4 min walk
About this property
Hotel Polanco
- Hotel near Paseo de la Reforma
- Close to Avenida Presidente Masaryk and Auditorio Nacional, Hotel Polanco provides dry cleaning/laundry services, a gym, and a 24-hour business center. Stay connected with free in-room WiFi.
- You'll also enjoy perks such as:
- Smoke-free premises, an elevator, and tour/ticket assistance
- A 24-hour front desk and 1 meeting room
- Room features
- All 71 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
- Other amenities include:
- Bathrooms with showers and hair dryers
- 32-inch flat-screen TVs with cable channels
- Heating, daily housekeeping, and desks
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Frequently asked questions
Is Hotel Polanco pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Polanco?
As of 2026/10/23, prices found for a 1-night stay for 2 adults at Hotel Polanco on 2026/11/5 start from NT$3,990, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Hotel Polanco doesn't offer parking.
What time is check-in at Hotel Polanco?
Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Polanco?
Check-out is at 1 PM. Late check-out is available for a fee (subject to availability).
Where is Hotel Polanco located?
Located in Polanco, this hotel is within a 5-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Chapultepec Park and Auditorio Nacional are also within 10 minutes. Auditorio Station is 13 minutes by foot and Polanco Station is 17 minutes.
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Reviews
Hotel Polanco Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
7.6
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 232 out of 569 reviews
10 - Excellent
232
Rating 8 - Good. 180 out of 569 reviews
8 - Good
180
Rating 6 - Okay. 81 out of 569 reviews
6 - Okay
81
Rating 4 - Poor. 37 out of 569 reviews
4 - Poor
37
Rating 2 - Terrible. 39 out of 569 reviews
2 - Terrible
39
Reviews
Verified review
10/10 Excellent
Nishani
2024/9/6
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and location is convenient!
Stayed 2 nights in Aug 2024
Verified review
10/10 Excellent
Todd
2024/9/20
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, room was spacious and comfortable. Good location .
Stayed 1 night in Sep 2024
Verified review
8/10 Good
Adrián
2024/9/17
Good location
Stayed 1 night in Sep 2024
Verified review
8/10 Good
Mel
2025/3/29
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in a great safe neighborhood. Room was dated, but clean. Walking distance from shops and great restaurants.
Stayed 5 nights in Mar 2025
Verified review
8/10 Good
Francisco Antonio Tello de Meneses
2025/9/16
I like that is clean and silent
Stayed 1 night in Sep 2025
Verified review
10/10 Excellent
Alicia
2024/11/16
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly.
Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation.
I highly recommend Hotel Polanco
Stayed 4 nights in Nov 2024
Verified review
6/10 Okay
ALAN
2025/5/2
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
No hot water on Tuesday, but is in a good location
Stayed 3 nights in Apr 2025
Verified review
10/10 Excellent
Laura
2024/10/27
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024
Verified review
10/10 Excellent
Pierrick Jean-Pascal
2023/10/8
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have known this hotel for several years. I appreciate it when I go to Mexico City for its geographical location, its tranquility, and its calm. Its staff is very pleasant and attentive.
I can only recommend this hotel for all these qualities.
Stayed 1 night in Oct 2023
Verified review
8/10 Good
JULIO
2023/11/11
Liked: Cleanliness, staff & service
The location of the place is very Nice, the only thing that I didn't like was the bathroom, too small...
Stayed 1 night in Nov 2023
Verified review
8/10 Good
Igor
2024/8/5
Liked: Cleanliness
Old style in the hearth of Polanco
The location of the hotel is ideal to go around in Polanco. Near the park, near the restaurants and the nightlife. Quiet and safe, the Hotel is a bit "old" but clean and the service is puntual and not invasive. No brakfast available but you have a lot of cafes and patiseries at 2-3 minutes walking distance. The room's toilet have no window ant his keeps the humidity level in the room quite high. Very clean but a little bit old fashined.
Stayed 4 nights in Jul 2024
Verified review
6/10 Okay
RAMAN
2026/9/10
Disliked: Cleanliness, amenities, property conditions & facilities
Except for location , nothing much to boast about .
Stayed 1 night in Sep 2026
Verified review
10/10 Excellent
LETICIA
2024/10/19
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Sep 2024
Verified review
6/10 Okay
Melus
2026/6/2
Liked: Cleanliness
Disliked: Amenities
Its a good basic hotel. Towels are awful.
Stayed 4 nights in May 2026
Verified review
6/10 Okay
LUIS FERNANDO
2026/8/27
Liked: Cleanliness, staff & service, amenities
,
Stayed 1 night in Aug 2026
Verified review
8/10 Good
Rusvelt
2026/3/13
Liked: Amenities
Area segura
Stayed 2 nights in Mar 2026
Verified review
2/10 Terrible
José Julián
2026/5/12
Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review
10/10 Excellent
Gregory
2023/7/14
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very well located hotel in a very fancy area. Very close to different restaurants and not far from luxury stores. The hotel is very clean, very convenient. Hope to go there again for another stay in Mexico city.
Stayed 2 nights in Jul 2023
Verified review
10/10 Excellent
Gitta
2025/5/20
Liked: Amenities
there is high end . Love that area
Stayed 3 nights in May 2025
Verified review
6/10 Okay
Donald
2023/9/30
Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023
Verified review
2/10 Terrible
Mario
2022/10/1
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is well located and clean hotel. However the front desk staff is extremely unfriendly, unhelpful and rude to say the least
Stayed 7 nights in Sep 2022
Verified review
2/10 Terrible
DAVID
2026/3/10
Liked: Cleanliness, staff & service, property conditions & facilities
No hot water today!
Stayed 1 night in Mar 2026
Verified review
8/10 Good
Martha
2022/11/10
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was surrounded by beautiful mansions, parks, fancy stores and restaurants. It’s a 10 minute walk to the 3 Michelin star Pujol restaurant. Anything you could ask for, was at a walking distance. It was also close to Soumaya museum.
Verified review
10/10 Excellent
Nicole
2024/10/7
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2024