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Reviews of Hotel Dos Naciones

3 out of 5
Hotel Dos Naciones
Mina 13, Col. Guerrero, Del. Cuauhtemoc, Mexico City, CDMX

Reviews

7.4

Good

Rating 10 - Excellent. 137 out of 532 reviews" "
Rating 8 - Good. 202 out of 532 reviews" "
Rating 6 - Okay. 96 out of 532 reviews" "
Rating 4 - Poor. 54 out of 532 reviews" "
Rating 2 - Terrible. 43 out of 532 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joaquín

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabrielle Noël

Liked: Staff & service
Disliked: Property conditions & facilities
La alfombra no es tan bien para una persona con allergia al polvo. Pero todo el resto, muy bien!
Stayed 1 night in Feb 2024

2/10 Terrible

Matthieu

Stayed 3 nights in Dec 2023

6/10 Okay

dd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No Wi-Fi in rooms no free water
Stayed 2 nights in Sep 2023
Response from ** on 2023/10/6
Buenas tardes, gracias por sus comentarios se pasaran a los departamentos correspondientes. Seguimos a sus ordenes.

8/10 Good

Jahir Osvaldo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, el personal muy atento y amable. El precio es bastante bueno en relación a la ubicación, sin duda volvería a hospedarme aquí.
Stayed 2 nights in Sep 2023
Response from ** on 2023/10/6
Buenas tardes, gracias por sus comentarios se pasaran a los departamentos correspondientes. Seguimos a sus ordenes. es su próxima visita a la CDMX.

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice
Stayed 1 night in Jun 2023
Response from ** on 2023/6/17
Buenas tardes, gracias por sus comentarios, seguimos a sus ordenes es su próxima visita a la CDMX.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Ok.
Stayed 1 night in May 2023
Response from ** on 2023/5/23
Buen día, seguimos a sus ordenes.

8/10 Good

Alex

Stayed 1 night in Apr 2023

6/10 Okay

Jorge

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is ok, old decently clean but you get what you pay for.
Stayed 1 night in Mar 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, room comfort
Perfecto para el precio
Okay, soy de los estados unidos y esta es mi opinión honesta: para el precio, fue exacto lo que esperaba! Había cucarachitas que salían en la noche en el baño, y las toallas y cobijas están viejas, pero aparte de eso tiene una ubicación excelente y el servicio perfecto. Afuera se siente segura y está muy cerca de una calle principal.
Stayed 5 nights in Mar 2023
Response from *** on 2023/3/29
Buen día, gracias por sus comentarios se pasaran a los departamentos correspondientes. Seguimos a sus ordenes.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023
Response from *** on 2023/3/29
Buen día, gracias por sus comentarios se pasaran a los departamentos correspondientes. Seguimos a sus ordenes.

6/10 Okay

Imteyaz

Location is good , no wifi in rooms ,,
Stayed 1 night in Jan 2023
Response from *** on 2023/3/13
Gracias por sus comentarios, se pasaran a los departamentos correspondientes.

4/10 Poor

Maximiano

Disliked: Cleanliness, amenities
To durty the carpet and tv old and no control remot.
Stayed 2 nights in Jun 2022

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful and wonderful staff
I highly recommend this hotel! It is clean, comfortable and close to everything in the centro historico. The staff are extremely helpful and I am so grateful for everything they did for me. I lost my phone during my stay and every single staff member worked so hard to try to help me: arranging transportation, helping me get to the police station and my embassy, doing various searches on the internet for me and just helping me with the many things that I could no longer do without my phone. Perhaps even more importantly, they provided so much kindness and support during a very difficult experience. They reassured me, comforted me and made me feel as though everything would be OK. I cannot express just how grateful I am for this gift. I will never forget them.
Stayed 1 night in Jan 2022
Response from ** on 2022/2/16
Buen día, fue un placer poder ayudarla y hacerla sentir segura. Seguimos a sus ordenes.

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel with the friendliest staff!!
I had such a great stay at this hotel. The rooms are clean and spacious and the location is perfect as it is very close to the historical centre. The best part by far is the incredible staff. Every single person who works at this hotel is so kind and goes above and beyond to help everyone. I am so impressed and will definitely stay here next time I am in Mexico City.
Stayed 2 nights in Jan 2022

6/10 Okay

Cristan

Liked: Cleanliness, property conditions & facilities
Great location
This is great location, close to the metro and the park. There are plenty of restaurants, attractions, and bars nearby. The wifi is intermittent and doesn't work at all except at reception. Although it's on a quiet street, there's a bent manhole cover in front. Every car hits it at night causing quite a noise.
Stayed 2 nights in Nov 2021
Response from ** on 2021/11/27
Buen día, gracias por sus comentarios se pasaran a los departamentos correspondientes. Seguimos a sus ordenes en su próxima visita a la CDMX.

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price and location can't be beat!!
A basic Hotel well situated near sowntown. There's an awesome shower with lots of hot water. A great view of La Torre and a market across the street. Fantastic for a very low price!! Will definitely stay again.
Stayed 1 night in Aug 2021
Response from *** on 2021/8/3
Buen día, gracias por sus comentarios seguimos a sus ordenes en sus próximas visitas.

10/10 Excellent

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of Mexico City~!!
Close to everything and excellent service.
Stayed 5 nights in Mar 2020
Response from ** on 2020/3/30
GRACIAS POR SUS COMENTARIOS SE PASARAN A LOS DEPARTAMENTOS CORRESPONDIENTES. SEGUIMOS A SUS ORDENES.

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Tiene justo lo que necesito. A la hora que lo necesito, tiene lo basico
Stayed 1 night in Mar 2020
Response from ** on 2020/3/30
GRACIAS POR SUS COMENTARIOS SEGUIMOS A SUS ORDENES EN SUS PRÓXIMAS VISITAS A LA CIUDAD DE MÉXICO.

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2020
Response from ** on 2020/2/6
SEGUIMOS A SUS ORDENES EN SU PRÓXIMA VISITA A LA CDMX

4/10 Poor

Denise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ad Appearance
Cleanliness was ok. The walls were dirty, abd the carpet looked like it hadn't been vacuumed. The comforter/bed spread was ripped/torn.
The bedspread was ripped
Not a good appearance
Stayed 6 nights in Jan 2020
Response from ** on 2020/1/29
GRACIAS POR SUS COMENTARIOS SE PASARAN A LOS DEPARTAMENTOS CORRESPONDIENTES. SEGUIMOS A SUS ORDENES.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from ** on 2020/1/9
BUENAS TARDES GRACIAS POR SUS COMENTARIOS, SE PASARAN A LOS DEPARTAMENTOS CORRESPONDIENTES, SEGUIMOS A SUS ORDENES.

6/10 Okay

Erika

Stayed 1 night in Apr 2019
Response from ** on 2019/6/13
BUEN DÍA, GRACIAS POR SUS COMENTARIOS SEGUIMOS A SUS ORDENES.

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
TRAVELERS: PLEASE AVOID THIS HOTEL. I’m a New Yorker. I’ve travelled throughout Mexico. I visit Mexico City most winters. I expected a decent, low-cost hotel in a semi-sketchy neighborhood. Instead, this is a VERY run-down hotel (I asked for a room change because I couldn’t stomach walking barefoot on the filthy carpets; but my next room was smaller, and worse) — in a rough area — so rough that my taxi drivers were fearful for me. Just say NO.
Stayed 1 night in Mar 2019
Response from ** on 2019/4/30
BUEN DIA, SE PASARAN SUS COMENTARIOS AL DEPARTAMENTO CORRESPONDIENTES.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent for the price
You get what you get for the price, it was enough for my 2-night stay. The pillows were a little firm for my taste, but otherwise the room was fine.
Stayed 2 nights in Jan 2019
Response from ** on 2019/1/10
GRACIAS SEGUIMOS A SUS ORDENES.

4/10 Poor

Erick, Las vegas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Carpet and matress super dirty
Stayed 2 nights in Jul 2018
Response from * on 2018/9/2
TOMAREMOS EN CUENTA SUS COMENTARIOS, SE PASARA AL DEPARTAMENTO CORRESPONDIENTES.

6/10 Okay

Julio, Jacksonville, FL

Disliked: Cleanliness, property conditions & facilities, room comfort
For the price OK but a bit noisy from other families kids in the mornings and evenings. Location near Zócalo and street food places for eating.
Stayed 2 nights in Jul 2018
Response from * on 2018/9/2
TOMAREMOS EN CUENTA SUS COMENTARIOS. SEGUIMOS A SUS ORDENES.

8/10 Good

chuck

Liked: Cleanliness, staff & service, room comfort
very nice price on a private room with bath, everything you need for $16 a night is here.
Stayed 3 nights in Mar 2018

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Great location. The single room is s very small. The doubles are better. No WiFi in upper rooms. Very charming. No one speaks English

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not coming back
The bed was okay, it didn’t have any stains & I wasn’t afraid of sleeping on it. It has a closet that’s bigger than the bathroom which should be the other way around. The bathroom was super tiny & if I wasn’t careful I could’ve bumped into the toilet which personally grossed me out. The towels seemed old & the name of the hotel was on them & worn out. The first time I stepped into the bathroom I immediately smelled pee, I looked into the toilet & the water looked 95% clear. The mirror seemed like it was going to fall off the counter any minute as I kept bumping into it because it was so close to the bed. Also the door to the bathroom bumps into the side bed table which was REALLY frustrating for me personally. The door to the bathroom only opened halfway!! The bathroom was semi clean, definitely not clean enough for my comfort. The top of the side bed tables were torn & looked really old, time for a remodel at this place.

4/10 Poor

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only if you need to.
The room was dirty when I checked in. I had to ask to give me another one. And the front desk had to have someone check to see if I was telling the truth. And security of the room door was terrible and not safe.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Could be better...
I was only there for less than a day. The rooms are pretty old and it shows. My room's door had some damage as if someone tried to break into the room at some point in time. I would recommend if you just need a place to rest for a few hours.
Stayed 1 night in Aug 2017

4/10 Poor

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Habitación decente a precio accesible pero habia ruidos de construcción prácticamente las 24 hrs lo cual afectaba para un burn descanso. El personal lit amable, la localidad buena por estar cerca del centro aunque el barrio no era muy bonito

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alejandro, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, just 5 mins walking to downtown
Very good experience. If the idea is to use the hotel just to have some rest and enjoy Downtown which is only 5 minutes walking. And metro (subway) station "Bellas Artes" is just 3 minutes. Great!

8/10 Good

Tabitha

Liked: Staff & service, property conditions & facilities, room comfort
Centrally located
Great location. Very central. Friendly staff. Enjoyed our stay very much! Gracias!

6/10 Okay

Wenrui

Disliked: Property conditions & facilities, room comfort
Budget hotel for good location
WIFI is soooooooooooo bad, no connection at peak time at all.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Aceptable
nice hotel with clean and safe rooms, the zocalo us just 10 min walking away. Rooms they dont have that many services but they are comfortables. Good choose if you want a regular service and a cheap one.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad smell at the hotel
I hadto leave the hotel and find anotherone

6/10 Okay

Not Provided

Liked: Cleanliness, staff & service

8/10 Good

Cesar, Toluca, Mexico

Liked: Cleanliness, staff & service, room comfort
Best relationship between price/location/quality
One of the best deals for Mexico City downtown area. Just basic, clean, well-located and functional. The kind of deal that a backpacker is looking for, especially travelling as a couple. They have specials on Sundays, Mondays and Wednesday nights.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Cheap, but all necessities are covered
Cheap hotel, could use some renovation, but everything works. Internet is great and the staff are friendly. Great location right in the center.

4/10 Poor

Heidi, Ca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Is a cheap hotel, but is dirty, carpet nasty, sheets dirty with hair of last customer, on bathroom cigarettes butts. Hotel Located 3rate. If you have $7usd. more stay on other hotel.

4/10 Poor

Guadalupe, San Isidro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice People, Horrible Hotel.
People at the front desk were very nice and comprehensive when we told them we did not feel comfortable there, and wanted to stay at another hotel (we did not stay even for 1 night). However, that was all the good the hotel had; the room had a very dirty carpet, no heat, no in-room safe, no door lock, and the area were is located is not very nice at all. I did not feel comfortable walking around that hotel at night, even thou they said it was safe.

8/10 Good

julio

Liked: Staff & service, property conditions & facilities
No tiene buena limpieza lo que tiene es una excelente ubicación. Siempre que voy son mi primer opción aunque a veces algunas recepcionistas te traten de la V
Stayed 1 night in Apr 2024

10/10 Excellent

Julio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo está muy cerca y los precios del hotel son muy accesibles. Sin imprevistos
Stayed 1 night in Apr 2024

2/10 Terrible

Roxana

Disliked: Staff & service
Stayed 2 nights in Apr 2024

4/10 Poor

Leonel L Fernández

No había wifi en las habitaciones
Stayed 4 nights in Apr 2024