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Hotel Castropol

Photo gallery for Hotel Castropol

Featured Image
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Hotel Castropol

Hotel Castropol

3 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Av. Pino Suarez, 58, Col. Centro, Del. Cuauhtemoc, Mexico City, CDMX, 06090

Explore the area

  • Popular LocationZócalo7 min walk
  • Popular LocationPalacio Nacional9 min walk
  • Popular LocationMadero Street10 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)7 min drive

Choose dates to view prices

About this area

Mexico City

Located in Mexico City, Hotel Castropol is in the city center and near a metro station. Paseo de la Reforma and Centro Comercial Perisur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Central and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Autodromo Hermanos Rodriguez or Auditorio Nacional. Guests love the hotel's convenience to public transportation: Pino Suarez Station is just steps away and Isabel la Catolica Station is 7 minutes by foot.

What's nearby

  • Zócalo - 7 min walk
  • Palacio Nacional - 9 min walk
  • Madero Street - 10 min walk
  • Templo Mayor - 11 min walk
  • Metropolitan Cathedral (Catedral Metropolitana) - 13 min walk

Restaurants

  • Maragatos – Restaurant with a bar. Serves breakfast, lunch, dinner, and light fare.

Getting around

  • Pino Suarez Station - 2 min walk
  • Mexico City Buenavista Station - 5 min drive
  • Benito Juarez International Airport (MEX) - 7 min drive

About this property

Hotel Castropol

3-star Mexico City hotel in Historic Center, walk to Zócalo
A restaurant, a bar/lounge, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. All 80 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Guests will also find premium bedding, free bottled water, and safes.
Hotel Castropol offers 80 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Breakfast available for a fee: MXN 100 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Spanish

Business services

  • Computer station

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 100 per person (approximately)
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Castropol Mexico City
Hotel Castropol
Castropol Mexico City
Hotel Castropol Hotel
Hotel Castropol Mexico City
Hotel Castropol Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 508 out of 962 reviews
5 - Excellent 53%
Rating 4 - Good. 353 out of 962 reviews
4 - Good 37%
Rating 3 - Okay. 77 out of 962 reviews
3 - Okay 8%
Rating 2 - Poor. 15 out of 962 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 962 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Yes
Stayed 4 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near plaza constitution. lots of restsurant and shopping nearby. what i dont like is the deposit of aircon remote control which was not told during check in i went inside and i cant use the airconditioning. thats when i was told to put a 500 pesos deposit that is reimburseble upon return of the converter.
Stayed 3 nights in Nov 2021

2/5 Poor

Liked: Staff & service
Disliked: Cleanliness
Dingy room, dark, not much light, no view. Grungy bathroom.
Stayed 7 nights in Oct 2021

3/5 Okay

Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 5 nights in Oct 2021

2/5 Poor

Traveled with partner, Traveled with family
Disliked: Staff & service
The restaurant us excellent, but the front desk night staff was terrible. I gad 2 rooms one for me one for my elderly parents. One night both rooms had no toilet paper, we asked the front desk and the man said, we don’t have any my morher said do you have any napkins? And the man said no, you gave to wait until tomorrow. I did not take that answer after having a discussion for a while, the staff all of a sudden found 2 rolls.
Stayed 3 nights in Oct 2021