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Hotel Carlota

Photo gallery for Hotel Carlota

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hotel Carlota

Hotel Carlota

3.5 star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Pet friendly
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500

Explore the area

  • Popular LocationPaseo de la Reforma1 min walk
  • Popular LocationThe Angel of Independence Monument10 min walk
  • Popular LocationMonument to the Revolution18 min walk
  • AirportMexico City (MEX-Mexico City Intl.)28 min drive

Choose dates to view prices

View all photos for Deluxe Room

Deluxe Room

  • 50 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

  • 30 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About this area

Mexico City

Hotel Carlota is located in Cuauhtemoc, a neighborhood in Mexico City, and is near a metro station. Paseo de la Reforma and Reforma 222 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alameda Central and Chapultepec Park. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Estadio Azteca.
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Map

What's nearby

  • Paseo de la Reforma - 1 min walk
  • Reforma 222 - 3 min walk
  • U.S. Embassy - 7 min walk
  • The Angel of Independence Monument - 10 min walk
  • Monument to the Revolution - 18 min walk

Getting around

  • Mexico City Buenavista Station - 3 min drive
  • San Cosme Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 28 min drive

About this property

Hotel Carlota

3.5-star Mexico City aparthotel in Cuauhtemoc, walk to Paseo de la Reforma
This aparthotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and concierge services are onsite. Each apartment offers free WiFi, room service, and a flat-screen TV with cable channels. Free bottled water, a laptop-compatible safe, and a shower are among the other amenities that guests will find.
Hotel Carlota offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Mexico City aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Family friendly

  • Children stay free

Dining

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Snack bar/deli
  • Room service available

Bathrooms

  • Shower
  • Free toiletries

Living spaces

  • Library

Entertainment

  • Flat-screen TV with cable service

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • MXN 500 per pet per stay
  • 2 per room (up to 29 lbs)
  • Welcoming dogs only
  • Deposit: MXN 1000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Laptop-compatible safe
  • Free newspapers (lobby)
  • Free bottled water
  • Onsite shopping
  • 24-hour front desk
  • Porter/bellhop

Location highlights

  • Near a metro station
  • In the business district
  • Near a hospital
  • Near a zoo

Safety features

  • Fire extinguisher
  • First aid kit

General

  • 35 rooms
  • 2 floors

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per stay, plus a deposit of MXN 1000 per stay
Welcoming dogs only
2 per room (up to 29 lbs)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Airport shuttle fee per child: MXN 0 (roundtrip), (up to 3 years old)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Parking height restrictions apply

Property is also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City
Hotel Carlota Aparthotel
Hotel Carlota Mexico City
Hotel Carlota Aparthotel Mexico City

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 181 out of 365 reviews
5 - Excellent 50%
Rating 4 - Good. 103 out of 365 reviews
4 - Good 28%
Rating 3 - Okay. 47 out of 365 reviews
3 - Okay 13%
Rating 2 - Poor. 20 out of 365 reviews
2 - Poor 5%
Rating 1 - Terrible. 14 out of 365 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

4/5 Good

Stayed 1 night in May 2022

1/5 Terrible

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
everything was fine, I went to the restaurant for breakfast and left my bose earbuds at the table, they cost 300 dlls, I got back 5 minutes later, and they said that they don't see them. The manager was suppose to contact me, and I never heard from him.
Stayed 2 nights in Mar 2022

4/5 Good

Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay as usual!
Stayed 1 night in Mar 2022

4/5 Good

Stayed 6 nights in Mar 2022