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Grand Fiesta Americana Chapultepec

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Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Deluxe Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Overview of Grand Fiesta Americana Chapultepec

VIP Access

Grand Fiesta Americana Chapultepec

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590

Explore the area

  • Popular LocationPaseo de la Reforma3 min walk
  • Popular LocationThe Angel of Independence Monument17 min walk
  • Popular LocationChapultepec Park2 min drive
  • AirportMexico City (MEX-Mexico City Intl.)33 min drive

VIP Access

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  • Extra savings and perks for Rewards members
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About this area

Mexico City

Grand Fiesta Americana Chapultepec is located in Reforma, a neighborhood in Mexico City, and is in the entertainment district and near a metro station. The Angel of Independence Monument and Paseo de la Reforma are notable landmarks, and the area's natural beauty can be seen at Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Autódromo Hermanos Rodríguez.
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Map

What's nearby

  • Paseo de la Reforma - 3 min walk
  • Torre Mayor - 5 min walk
  • Monumento a los Ninos Heroes - 8 min walk
  • The Angel of Independence Monument - 17 min walk
  • Chapultepec Park - 2 min drive

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 34 min drive

About this property

Grand Fiesta Americana Chapultepec

Luxury Mexico City hotel in Reforma, walk to Paseo de la Reforma
A full-service spa, a restaurant, and a 24-hour health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour health club, a spa tub, and a sauna.
Spa 19th has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 360 for adults and MXN 280 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Salamboo

Things to do

  • 24-hour health club
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofing
  • Turndown service

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Family friendly
Family friendly
Air conditioned
Air conditioned
Washer and dryer
Washer and dryer
4 star
4 star
Hotel
Hotel
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: MXN 360 for adults and MXN 280 for children (approximately)
  • Valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 671 out of 1002 reviews
5 - Excellent 67%
Rating 4 - Good. 227 out of 1002 reviews
4 - Good 23%
Rating 3 - Okay. 65 out of 1002 reviews
3 - Okay 6%
Rating 2 - Poor. 24 out of 1002 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 1002 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
charged me for upgrade when was suppose to be free.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, incredible and friendly staff.
Stayed 4 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location !!
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! Location!! Location!
Stayed 6 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great.
Stayed 1 night in May 2022