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Four Seasons Hotel Mexico City

Photo gallery for Four Seasons Hotel Mexico City

Primary image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/patio

Overview of Four Seasons Hotel Mexico City

Four Seasons Hotel Mexico City

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Paseo de la Reforma 500, Mexico City, 06600

Explore the area

  • Popular LocationPaseo de la Reforma1 min walk
  • Popular LocationChapultepec Park9 min walk
  • Popular LocationThe Angel of Independence Monument12 min walk
  • AirportMexico City (MEX-Mexico City Intl.)28 min drive

Choose dates to view prices

About this area

Mexico City

Four Seasons Hotel Mexico City is located in Cuauhtemoc, a neighborhood in Mexico City, and is near a metro station. Castillo de Chapultepec and Blackberry Auditorium are cultural highlights, and some of the area's attractions include Museo de Cera and Parque Zoologico de Chapultepec. Looking to enjoy an event or a game? See what's going on at Autódromo Hermanos Rodríguez or Estadio Azteca.
Visit our Mexico City travel guideOpens in a new window
Map

What's nearby

  • Paseo de la Reforma - 1 min walk
  • Torre Mayor - 2 min walk
  • Monumento a los Ninos Heroes - 8 min walk
  • Chapultepec Park - 9 min walk
  • The Angel of Independence Monument - 12 min walk

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Chapultepec Station - 7 min walk
  • Benito Juarez International Airport (MEX) - 28 min drive

About this property

Four Seasons Hotel Mexico City

Luxury Mexico City hotel in Cuauhtemoc, walk to Paseo de la Reforma
This hotel features a full-service spa, an outdoor pool, and a restaurant. Wired Internet in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Four Seasons Hotel Mexico City offers 240 accommodations with iPod docking stations and DVD players. A pillow menu is available. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and laptop-compatible safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The Spa has 2 treatment rooms. Services include massages.

The spa is open select days.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Lead with Care (Four Seasons)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Valet parking on site (USD 5 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 25-50 for adults and USD 15-40 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Zanaya
  • Il Becco
  • Fifty Mils

Things to do

  • Art gallery
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Yard

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Turndown service

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See similar properties

Mexico City
Mexico City
Cuauhtemoc
Cuauhtemoc
5 star
5 star
Guest rating 4.5+
Guest rating 4.5+
Pet friendly
Pet friendly
Family friendly
Family friendly
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - 1 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 per room (up to 77 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls, pet-sitting services, and litter boxes are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 25 and USD 50 for adults, USD 15 and USD 40 for children (approximately)
  • Airport shuttle fee: USD 145 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Four Seasons D.F.
Four Seasons Hotel D.F.
Four Seasons Hotel Mexico D.F.
Four Seasons Mexico D.F.
Mexico D.F.
Four Seasons Mexico City
4 Seasons Mexico City
Mexico City Four Seasons
Four Seasons Hotel Mexico City Hotel
Four Seasons Mexico City Hotel Mexico City
Four Seasons Hotel Mexico City Mexico City
Four Seasons Hotel Mexico City Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 690 out of 861 reviews
5 - Excellent 80%
Rating 4 - Good. 121 out of 861 reviews
4 - Good 14%
Rating 3 - Okay. 28 out of 861 reviews
3 - Okay 3%
Rating 2 - Poor. 11 out of 861 reviews
2 - Poor 1%
Rating 1 - Terrible. 11 out of 861 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Ecellent
Stayed 4 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service! Covid testing easily available on site. Outstanding location!
Stayed 4 nights in May 2022

2/5 Poor

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay at four seasons again, the service by far the best during our travels
Stayed 1 night in Apr 2022

4/5 Good

Stayed 3 nights in Mar 2022