THE ROOMS ARE OK, BUT THE BUILDING IS NOT SAFE. THERE WAS AN EARTHQUAKE IN MEX ON SEPT 19, AND THIS HOTEL IS NOT READY FOR THIS KIND OF SITUATION. THEY DON'T HAVE A BACKUP POWER SOURCE, THEIR STRUCTURE WAS NOT MADE FOR A CITY WITH POSSIBLE EARTHQUAKES. THERE WERE CRACKS ALL OVER THE PLACE (ON THE STAIRS, ON THE WALLS, ON THE FLOORS), A PIECE OF THE BALCONY HAD FALLEN ON THE STREET, THERE WERE DAMAGES ALL AROUND MY ROOM. THE BATHROOM DOOR WAS NOT OPENING... THE ROOF OF THE BATHROOM HAD SOME DAMAGES MAKING IMPOSSIBLE TO OPEN THE BATHROOM DOOR...
I COULD NOT STAY INSIDE THAT BUILDING....
I PUT MY STUFF TOGETHER, ASKED THE MANAGER (OR AT LEAST HE SEEMED TO BE THE MANAGER BECAUSE THERE WAS THIS GUY TALKING TO THE EMPLOYEES OF THE HOTEL LIKE HE WAS THEIR BOSS) TO DO MY CHECKOUT BECAUSE I COULD NOT STAY THERE... HE SAID IT WAS OK, BUT THEY WOULD DO IT AFTER THE POWER COMING BACK...
TODAY, 1 WEEK AFTER, I AM STILL WAITING BY PAYMENT REVERSAL AND THE INVOICE FOR THE NIGHTS I SPENT THERE....
NO SUPPORT FROM THE HOTEL NEITHER FROM EXPEDIA.
I HAVE PHOTOS OF THE PLACE WITH ALL THE MESS THAT WAS INSIDE...
DON'T RISK YOUR LIFE, STAY IN A BETTER HOTEL.