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City Plus Santa Fe

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Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of City Plus Santa Fe

City Plus Santa Fe

3.0 star property

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Juan Salvador Agraz No. 69, Mexico City, CDMX, 5348

Explore the area

  • Popular LocationCentro Santa Fe8 min walk
  • Popular LocationParque La Mexicana10 min walk
  • Popular LocationCiudad de los Ninos17 min walk
  • AirportMexico City, Distrito Federal (MEX-Mexico City Intl.)52 min drive

Choose dates to view prices

About this area

Mexico City

City Plus Santa Fe is located in Santa Fe, a neighborhood in Mexico City, and is in a shopping district. Paseo de la Reforma and Diana the Huntress Fountain are notable landmarks, and travelers looking to shop may want to visit Paseo Interlomas and Centro Comercial Perisur. Looking to enjoy an event or a game while in town? See what's happening at Autodromo Hermanos Rodriguez or Auditorio Nacional.
Visit our Mexico City travel guideOpens in a new window
Map

What's nearby

  • Centro Santa Fe - 8 min walk
  • Parque La Mexicana - 10 min walk
  • Centro Medico ABC Santa Fe - 12 min walk
  • Ciudad de los Ninos - 17 min walk
  • Expo Santa Fe Mexico - 4 min drive

Getting around

  • Observatorio Station - 9 min drive
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 52 min drive

About this property

City Plus Santa Fe

Eco-friendly Mexico City hotel in Santa Fe, near Centro Santa Fe
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, valet parking, and 24-hour room service.
City Plus Santa Fe offers 159 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (MXN 95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 1 restaurant
  • Free daily reception
  • 24-hour room service

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

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Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 350 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 33 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: MXN 95 per day
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

City Express Ciudad de México Santa Fe
City Express Ciudad México Hotel Santa Fe de
City Express Plus Santa Fe Hotel
City Express Plus Hotel
City Express Plus Santa Fe
City Express Plus
City Express Plus Santa Fe Mexico City
City Plus Santa Fe Hotel
City Express Plus Santa Fe
City Plus Santa Fe Mexico City
City Plus Santa Fe Hotel Mexico City

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 347 out of 823 reviews
5 - Excellent 42%
Rating 4 - Good. 273 out of 823 reviews
4 - Good 33%
Rating 3 - Okay. 108 out of 823 reviews
3 - Okay 13%
Rating 2 - Poor. 49 out of 823 reviews
2 - Poor 6%
Rating 1 - Terrible. 46 out of 823 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está nuevo , súper limpio los empleados son súper amables y atentos ... el desayuno es bueno calidad - precio
Stayed 4 nights in Oct 2021

1/5 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Refund request
I want a refund for my stay on the 25th of September. I booked for the 25th on the 24th by mistake as I intended to stay only the night of the 24th. within the lapse of an hour I requested a cancellation at reception. I would like a refund for the night of the 25th which I have not used. Regards, Carlos Mauleon ±61 0452 586 292 carlos1mauleon@gmail.com
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Condition Very Clean and Customer Service
Stayed 1 night in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2021

2/5 Poor

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No me agrado el hotel ni la atención que ofrecían, nuestra habitación no contaba con papel higiénico, toallas, shampoo, entre otros.
Stayed 1 night in Jun 2021

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio, bonito y bien ubicado, lástima de alimento
El hotel es nuevo, bien decorado y cómodo aunque sencillo. Solo que TODOS los días el desayuno llegó tarde y además MUY MALO Y FRÍO! Incomible! Mejor ofrezcan algo más sencillo!
Stayed 4 nights in Jun 2021

2/5 Poor

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
El desayuno incluido es desagradable. Las habitaciones son extremadamente pequeñas. La ventilación del baño no funciona. Hay muchas mejores opciones por el mismo costo.
Stayed 1 night in Mar 2021

4/5 Good

Stayed 4 nights in Mar 2021