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Casa Raffaello

2.5 star property
Travelers unwind in a peaceful garden retreat at the heart of Mexico City, where warm hospitality meets culinary delights at the charming on-site restaurant

Choose dates to view prices

Casa Raffaello offers a tranquil escape in central Mexico City with a lovely garden and restaurant. Guests enjoy free WiFi, valet parking, and luggage storage. Previous visitors consistently praise the attentive staff for their helpful service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is NT$2,138
NT$2,554 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Business Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Elite Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Fan
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout drapes

Family Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium Room | Terrace/patio

Premium Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Elite Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Business Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Room, 1 Queen Bed

Elite Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Elite Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed | Individually decorated, individually furnished, blackout drapes

Business Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, blackout drapes

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Fan
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

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The price is NT$3,958
NT$4,730 total
includes taxes & fees
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About the neighborhood

Located in Reforma, a neighborhood in Mexico City, Casa Raffaello is in the entertainment district. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Avenida Presidente Masaryk. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Sports Palace Dome. Visit our Mexico City travel guide
Map
165 Londres Juárez, Mexico City, CDMX, 06600

What's nearby

  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    5 min walk - 0.5 km
  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    5 min walk - 0.5 km
  • The Cibeles fountain in Mexico City is an exact replica of the Cibeles fountain that is located in the Plaza de Cibeles in Madrid, Spain
    Cibeles Fountain
    5 min walk - 0.5 km
  • MUCA Roma
    7 min walk - 0.6 km
  • U.S. Embassy
    7 min walk - 0.6 km

Getting around

  • Mexico City Buenavista Station
    5 min drive
  • Insurgentes Station
    5 min walk
  • Benito Juarez International Airport (MEX)
    25 min drive

Restaurants

  • La Casa de Toño
    1 min walk
  • Nicho Bears & Bar
    1 min walk
  • Min Sok Chon
    1 min walk
  • El Almacén
    1 min walk
  • Cotorritos Zona Rosa
    1 min walk

About this property

Casa Raffaello

Hotel near Paseo de la Reforma
A short walk from Angel of Independence Monument, Casa Raffaello provides a garden, a restaurant, and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Valet parking (surcharge), express check-in, and a 24-hour front desk
  • A banquet hall and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and offer amenities such as free WiFi, sound-insulated walls, and free bottled water.
More conveniences in all rooms include:
  • Heating and fans
  • Showers, free toiletries, and hair dryers
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (MXN 170 per day)
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Restaurants on site

  • Raffaello

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Electrical adapters
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: MXN 170 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Casa Raffaello Hotel
Casa Raffaello Mexico City
Casa Raffaello Hotel Mexico City

Frequently asked questions

Is Casa Raffaello pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Casa Raffaello?

As of 2026/2/6, prices found for a 1-night stay for 2 adults at Casa Raffaello on 2026/3/9 start from NT$2,138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for MXN 170 per day.

What time is check-in at Casa Raffaello?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Casa Raffaello?

Check-out is at noon.

Where is Casa Raffaello located?

Located in Reforma, this hotel is within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. U.S. Embassy and Chapultepec Park are also within 1 mi (2 km). Insurgentes Station is 5 minutes by foot and Sevilla Station is 7 minutes.

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Reviews

Casa Raffaello Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 106 out of 175 reviews
Rating 8 - Good. 46 out of 175 reviews
Rating 6 - Okay. 17 out of 175 reviews
Rating 4 - Poor. 3 out of 175 reviews
Rating 2 - Terrible. 3 out of 175 reviews

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very simple and well-designed hotel. I was looking forward to coming back to our room. When i stayed. There are restaurants store and cafes around, which is convenient. The staff was also kind. I want to stay again
Stayed 5 nights in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to explore Mexico City

Casa Raffaello is located in the heart of Zona Rosa within walking distance to excellent restaurants, bars, stores, and anything you may need to enjoy Mexico City; the hotel itself has an excellent Italian restaurant.
Stayed 1 night in May 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Style, but not sleep.

Great location, very clean, and the price is fine. Wouldn't stay again though. You can hear everything from the hallway including the guy in the next room snoring or other TVs, so they can probably hear you too. Other guests have to buzz the front door to get in, and everytime that happened it woke me up.
Stayed 2 nights in Jan 2024

2/10 Terrible

Guillermo

Liked: Cleanliness
Disliked: Room comfort

Crapy showers

I checked in and there was a guy that was like your gate guard you are not allowed guest or allowed to eat in your room. There is no safe for your valuables and if you like showers like I do this is not for you the shower is more like a mist spray it was so bad that I had to rent a different hotel because I was not able to shower there. I highly recommend hotel plaza Florencia the rooms are bigger and water pressure is awesome and housekeeping is amazing. So do yourself a favor and don’t use casa rafealla save your money and go to hotel of it’s better rates and service and it’s right around the corner with and amazing coffee shop
Stayed 4 nights in Jan 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Rafaella was a great find.We travel to DF several times a year. Used to rent short-term apartments from that well-known site, but that has gotten more expensive as cities require VAT & other taxes. So we frequently book hotels instead, as we have found that we spend very little time in our accommodation, and don't need a kitchen to cook because we like to try all the wonderful restaurants and cafes. Casa Rafaella appears relatively new and is adjacent to the Italian restaurant, Rafaella. It is a basic, bare-bones hotel, with no amenities like a gym or pool, but is nicely designed and very pleasant.The pros: easy check-in with doorman (no reception desk) who is present 24/7. Keypad entry to room. Staff is friendly and efficient. Room was very clean. Bed is comfortable. The location is ideal, in a lively street in Zona Rosa, which is the gay neighborhood, but welcoming to straight folks, families, etc., and very convenient for getting to Roma Norte, Juarez, Condesa, and Centro. Lots of natural light. Our street-facing room VERY quiet (extremely rare in budget hotels) even though the hotel is on a very lively street. Blackout shades.Tons of cafes, bars & shops. Cons: no ventilation other than balcony door so room can get stuffy No AC only a small fan--ok for most of the year. Lighting very poor--impossible to put on make-up at night or read in bed. Some rooms are very small. BUT, an excellent value for the price. One of the most pleasant hotels we have stayed in in DF.
Stayed 7 nights in Feb 2024

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Great location, friendly and unobtrusive staff, especially the female security guard. Room was clean and bright. Great shower and bathroom. Beds were SUPER comfy and linens were spotless. Despite location on busy street, it was quiet at night. A fan was provided but I Would have liked to have had AC. Also suggest providing a source for potable water in each floor— two small bottles were in the room at check-in but never replaced. All in all would definitely stay here again, good value for price.
Stayed 7 nights in May 2025

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

6/10 Okay

Kim

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean and the staffs were nice. However, the hotel is located in a very loud area. I could hear music pounding until late and it was very hard to sleep. Also I got bit hard by bed bugs during my stay there. I think the hotel should treat the bed bugs to prevent it from affecting more customers
Stayed 4 nights in Dec 2025

10/10 Excellent

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the location and the excellent receptionist. The only thing missing is air conditioner/heater.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay
Stayed 2 nights in Apr 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

8/10 Good

Gabriela

It's super basic but good
Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option
Stayed 1 night in Jan 2025

6/10 Okay

Edmundo

Disliked: Cleanliness
A little bad smell in the bathroom
Stayed 1 night in Jun 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room is nice and clean. The problem with this unit is the building. Is a 4 floor apartment and not elevator. The high room number you get the highest floor you gonna go up. Plus no AC in room and the only fan is speed broken. Just make sure you know the details before you ge it.
Stayed 5 nights in May 2025

4/10 Poor

Carlos

Liked: Cleanliness
Disliked: Staff & service, amenities
The room did not match the description. It was an inside room, with only one window to the stairs. No ventilation at all, only a fan. The room was super dark, forced you to have the lights on. Since it’s an inside room, the room was extremely hot. Additionally, there is not a 24 hours front desk as advertised, only a security guard. The door bell did not work and it took about 25 minutes to the guard to open the door during the night time, even if you could see her, she did not listen the door bell. Lastly, it gives a very bad impression to look at the security guard sleeping overnight, on the floor by the entrance under the stairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed at this property 3 times and overall it is an excellent value. It is a very basic hotel with no amenities like a pool or gym, but in a great location--Zona Rose, the gay district. (But welcoming to families and straight folks too.)The rooms are super clean, the staff super helpful and friendly, and the beds are comfortable. But I recommend you choose your room carefully, as they vary quite a bit. Room 6 is spacious with a lovely, big balcony made private by tall grasses. Room 5 is similar, but significantly smaller, but also with a nice balcony below a huge ficas tree which makes you feel you're in a tree house. Both rooms lack ventilation, except when the balcony door is open so can be stuffy when you return to your room. Room 4 is very spacious but has no windows--sort of a basement feel. So, if you're claustraphobic this isn't the room for you. However, it is the most spacious of the 3 and the bed is especially comfortable. None of the rooms have good lighting (although those with balconies have great natural light.) No AC in any of the rooms, which is usually not a problem in DF, but summers are getting hotter so could be uncomfortable at the height of the summer. A small fan is provided in all rooms, as are water bottles. Good choice for a basic, bare-bones hotel in a fantastic location, with tons of cafes and bars. Despite this, all 3 rooms were VERY quiet, even the ones (rooms 5 & 6) facing the street. They also have black out shades which is nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Alexis

Liked: Cleanliness, amenities, property conditions & facilities
Siempre maravilloso y el mejor lugar para descansar.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
Las camas son muy cómodas, el personal es amable y servicial, buena ubicación y buena limpieza
Stayed 1 night in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
La habitación súper limpia, me hubiera gustado que hubiera aire acondicionado, estábamos un poco enfermos mi familia y yo, el clima seco del aire hubiera estado increíble, pero todo lo demás súper bien.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anahi

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio , buena atención por parte de l dueño y de los empleados
Stayed 3 nights in Nov 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo que en general estuvo bien pero necesitan mejorar la calidad de las almohadas, las mias se notaban que estaban viejas... y eso da mal aspecto... el internet me fayó en mi habitación, la puerta del baño estaba en mal estado. Son cosas que pueden mejorar pero en general me agrado la zona a pesar del ruido pero ya sabia que iba a estar asi por la zona.
Stayed 5 nights in Oct 2025

6/10 Okay

Sarahi

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Faltaban bastantes amenidades, no había elevador, no había aire acondicionado, el ventilador del baño era muy débil, no había un teléfono para hablar a recepción tenías que ir hasta abajo para buscar a alguien
Stayed 4 nights in Oct 2025

8/10 Good

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comodo
Stayed 1 night in Oct 2025