Is CASA NOU pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at CASA NOU?

As of 2025/9/28, prices found for a 1-night stay for 2 adults at CASA NOU on 2025/10/10 start from NT$2,472, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at CASA NOU?

This property doesn't offer parking.

What time is check-in at CASA NOU?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at CASA NOU?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is CASA NOU located?

Located in La Condesa, this aparthotel is within 1 mi (2 km) of Blackberry Auditorium and World Trade Center Mexico City. Paseo de la Reforma and Angel of Independence Monument are also within 2 mi (3 km). Chilpancingo Station is only a 3-minute walk and Patriotism Station is 14 minutes.

CASA NOU Reviews, Deals & Photos 2025

6/10 Okay

Stephen

2025/9/19

Liked: Cleanliness, property conditions & facilities

The place is okay, and I will return. The room is a suite but mainly for sleeping only. The dining/kitchen isn't well designed and there is very little lighting. The bed was awesome and unlimited hot water in the shower. Very little road noise at night. Staff and mucamas were excellent. Full time door man and front desk.

Stayed 4 nights in Jun 2025

8/10 Good

Ernesto

2025/6/17

Liked: Cleanliness, amenities, property conditions & facilities

The area was nice very close to everything. Lots of restaurants around the area.

Stayed 1 night in Jun 2025

8/10 Good

Maria

2025/8/27

Liked: Cleanliness, amenities, property conditions & facilities, communication

Good

Stayed 2 nights in Jun 2025

10/10 Excellent

Jo Ann

2025/6/19

Liked: Cleanliness, amenities, property conditions & facilities

It was clean and everyone was nice. 24 hour security and door man. The rooms are comfy.

Stayed 3 nights in May 2025

8/10 Good

Diego

2025/3/5

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location

Stayed 2 nights in Feb 2025

10/10 Excellent

SOL

2025/6/7

Liked: Cleanliness, amenities, property conditions & facilities

Safe, very clean, excellent customer service, excellent location. Dark rooms, outdoors noise very loud from street and common areas

Stayed 4 nights in Jun 2025

10/10 Excellent

ENRIQUE

2025/9/3

Liked: Cleanliness, amenities, property conditions & facilities, communication

The fridge wasn't work

Stayed 1 night in Aug 2025

8/10 Good

SOL

2025/6/7

Liked: Cleanliness, property conditions & facilities

Very safe, clean, great customer service, exactly like pictures, great location. Outdoor noise very loud, dark rooms.

Stayed 4 nights in Jun 2025

8/10 Good

Ernesto

2025/6/17

Liked: Cleanliness, property conditions & facilities, communication

This place was very nice very friendly staff the only problem i had was the room size. The room size was advertised as 650 SQF and the reality it was only about 250 ver very small i pay for the 650 SQF room and got a 250. Talk to the lady in front desk very friendly but charge me more for a bigger room that i had pay for.

Stayed 3 nights in Jun 2025

10/10 Excellent

Chantelle

2025/5/13

Liked: Cleanliness, amenities, property conditions & facilities, communication

I travelled alone to Mexico City and had friends staying near by in the area. I stayed at Casa Nou alone as young woman travelling I felt very secure staying there. My room was clean and had everything it needed. Yes the rooms don’t have AC, like most places in the city but you’re provided with a fan. If you’re wanting a place with a nice view, this isn’t the place for you. Thank you Casa Nou for the wonderful stay

Stayed 3 nights in May 2025

8/10 Good

Alma

2024/10/1

Liked: Cleanliness, amenities, property conditions & facilities, communication

The staff were all super friendly and tentative. The beds were a little on the hard side but we enjoyed pur stay nonetheless. The location was also great, lots of places to go eat to were literally around the corner

Stayed 4 nights in Sep 2024

8/10 Good

Ashley

2025/4/8

Liked: Room comfort

Okay

The hotel was very secure which is nice when traveling solo. However The room had no natural light all windows faced inside towards the stairwell or the hallway. The room cleanliness was meh stains on the walls. Not much ventilation, was very stuffy and little mildew smell. The bed and pillows were very comfortable and a great area.

Stayed 5 nights in Apr 2025

10/10 Excellent

Gilberto M

2025/4/15

Liked: Cleanliness, property conditions & facilities, communication

Stayed 2 nights in Apr 2025

8/10 Good

Juan

2024/10/4

Liked: Cleanliness, property conditions & facilities, communication

Definitely should look into AC, they had fans but it would still be warm. Felt very welcoming when staying here. Very friendly staff. Wish they had washers and dryers.

Stayed 6 nights in Sep 2024

2/10 Terrible

Jafeth

2025/1/21

Disliked: Cleanliness, amenities

The shower would flood and the towels and bedding had a very bad smell

Stayed 2 nights in Jan 2025

10/10 Excellent

Marleni

2025/3/2

Liked: Cleanliness, amenities, communication

It felt safe and staff were super friendly. They were able to accommodate us during an unpleasant experience earlier that night. They upgraded 2/3 rooms booked. We loved that the rooms came with kitchenettes. They also offer daily cleaning. There’s a door person 24/7 which is great. Some areas of opportunities are that there’s no AC, you have a small fan that you need to run all day in order for the room not to feel stuffy. I am not sure what is going on in the property or its surroundings but it is super loud at night as well. One of the rooms was not in the best conditions. Overall, it was a decent stay.

Stayed 5 nights in Feb 2025

2/10 Terrible

Stefan

2025/3/17

Disliked: Cleanliness, room comfort, communication

It is nothing like advertised!

The rooms look nothing like on the pictures and they are tiny, the sizes advertised are complete fantasies. The rooms are in bad condition, the sink was clogged, the mirror lamp was falling apart. You cannot enter the place yourself, so at night you are not supposed to enter or leave to let the doorman sleep. We had a look at the room we booked and then we went somewhere else. No idea where the good ratings are coming from.

Stayed 3 nights in Mar 2025

6/10 Okay

Aggrey Ellis

2025/6/10

Liked: Cleanliness

Good location and low price but unfortunately had a chaotic stay that led to me booking another hotel. It looks like they've recently put in some sort of air conditioning, but the electrical in the building is not equipped to handle it. We noticed the lights flickering after the air was on, and then lost power in our room completely. When I went to ask, it seems like other guests lost power as well. Our initial room had a king sized bed and street facing window for some fresh air. It also had a sofa and a decent sized dining area. Because of the power outage, we were moved to an interior room with a smaller bed, and no dining table. We weren't compensated for the difference in room type. In addition to this, the majority of our second day there was no wifi, as the electrical situation was still unresolved. After all this a simple ask for an extra bottle of water was rebuffed, and I was told to walk to the Oxxo up the street. If you just need a place to sleep, this will do, but if you are looking for an enjoyable experience, I would look elsewhere.

Stayed 1 night in Jun 2025

2/10 Terrible

matthew

2024/11/21

Disliked: Cleanliness, room comfort, communication

Disgusting dirty misrepresentation.

Absolutely the worst. Misrepresented room. Looks nothing like photos. Is tiny. Is dirty. Manager promised to move me to the room that I actually paid for the following day but I was told that it was still full. Paid for 9 days. Checked out after 1. Ignored all attempts to process a refund so I had to do a chargeback. Other reviews online state there were bedbugs. Ignore at your peril.

Stayed 7 nights in Nov 2024

4/10 Poor

Flavien

2025/1/4

Disliked: Room comfort, communication

No windows! Possibly illegal hotel

I spent 2 nights in this building. In summary: to avoid at all cost. - no windows to the outside in the room, no light of day: it is a fully closed environment. You can open an internal window but people taking the elevator then see your room. And still no daylight. Seems to be the case for all rooms I was told. Also no A/C so it feels suffocating - no outside sign in the street. That's why I am not even sure they are a registered hotel. I asked to see their license and they couldn't show it to me. - quite noisy - as the elevator is immediately in front of the room - terrible service: they do not answer the messages. Plus the receptionist was angry at me because he didn't hear the bell and said I was making too much noise for him to come open the door. - extremely expensive for what it is. I asked for a partial refund and they just denied it. - very little equipment (no iron in the room, no pan, no water boiler, very few places to store clothes and things) - I don't see how you are supposed to spend months there - they don't replenish anything when making the room, they essentially do the bed

Stayed 2 nights in Nov 2024

4/10 Poor

Miguel Angel

2025/8/19

Cama muy dura, pesimas almohadas y por la noche a las 6 am habia demasiado ruido por una pareja discutiendo a gritos que no pudieron controlar y duro una hora

Stayed 1 night in Aug 2025

8/10 Good

Griselda

2025/8/13

Liked: Cleanliness, property conditions & facilities, communication

Stayed 2 nights in Aug 2025

10/10 Excellent

Fernanda

2025/7/4

Liked: Cleanliness, amenities, property conditions & facilities

Perfecto me encantó lo recomiendo al 100 %

Stayed 3 nights in Mar 2025

10/10 Excellent

Abraham

2025/6/30

Liked: Cleanliness, amenities, property conditions & facilities, communication

Se escucha un poco de ruido de la genere que está en los espacios pero, nada excesivo. El lugar está muy bonito, cómodo, acogedor y te puedes trasaldar sin problemas. Totalmente recomendable.

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

2025/6/24

Liked: Cleanliness, room comfort, communication

Muy bien

Stayed 4 nights in Jun 2025

CASA NOU

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Reviews

CASA NOU Reviews

Very Good

8.6

8.6

8.6

8.8

Reviews

6/10 Okay

Stephen

Stephen

8/10 Good

Ernesto

Ernesto

8/10 Good

Maria