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Merida Santiago Hotel Boutique

4.0 star property
Merida Santiago Hotel Boutique offers a peaceful escape with spa treatments, nearby attractions, and thoughtful amenities in the heart of Merida

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Travelers find this tranquil retreat steps from Plaza Grande and Casa Frederick Catherwood. Enjoy a poolside bar, daily complimentary manager's reception, local dishes at Sharing Traditions, rejuvenating facials and massages, on-site shopping, and high-speed WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Pool View

Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Smart TV
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Pool View

Superior Suite, 1 King Bed, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Jetted Tub, Pool View

Superior Suite, 1 King Bed, Jetted Tub, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, 1 King Bed, Jetted Tub, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Smart TV
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Terrace, Pool View

Superior Suite, 1 King Bed, Terrace, Pool View | Courtyard view

Superior Suite, 1 King Bed, Terrace, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
Smart TV
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Jetted Tub, Pool View

Suite, 2 Queen Beds, Jetted Tub, Pool View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Jetted Tub, Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Hypo-allergenic bedding
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Calle 74A Num. 499 x 57 y 59A, Mérida, YUC, 97000

What's nearby

  • Casa Frederick Catherwood - 3 min walk - 0.3 km
  • Santiago Park - 5 min walk - 0.5 km
  • Parque Zoológico del Centenario - 13 min walk - 1.1 km
  • Mérida Cathedral - 14 min walk - 1.2 km
  • Plaza Grande - 14 min walk - 1.2 km

Getting around

  • Teya-Merida Station - 30 min drive
  • Mérida International Airport (MID) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬4 min walk
  • ‪El Cardenal - ‬8 min walk
  • ‪maíz, canela y cilantro - ‬7 min walk
  • ‪Placer & delirio - ‬3 min walk
  • ‪El Malecón - ‬8 min walk

About this property

Merida Santiago Hotel Boutique

Upscale hotel remodeled in 2020 and located near Plaza Grande
Located close to Casa Frederick Catherwood and Santiago Park, Merida Santiago Hotel Boutique provides a poolside bar, a free daily manager's reception, and a terrace. Treat yourself to spa services, such as a deep-tissue massage, a facial, or a manicure/pedicure. The on-site restaurant, Sharing Traditions, features a poolside location. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A reception hall, concierge services, and beach towels
  • A gift shop, outdoor furniture, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Free toiletries and hair dryers
  • 50-inch Smart TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: MXN 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sharing Traditions

Things to do

  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1920
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Reception hall
  • Renovated entire property - July 2020

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 6 are not allowed at this adults-only property; all guests 6 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 10 to 20 per person
  • Airport shuttle fee: MXN 44 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 6 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Merida Santiago
Merida Santiago
Merida Santiago Boutique
Santiago Hotel Boutique
Santiago Boutique
Merida Santiago Merida
Merida Santiago Hotel Boutique Hotel
Merida Santiago Hotel Boutique Mérida
Merida Santiago Hotel Boutique Hotel Mérida

Frequently asked questions

Does Merida Santiago Hotel Boutique have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Merida Santiago Hotel Boutique pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Merida Santiago Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Merida Santiago Hotel Boutique?

Check-out is at noon.

Does Merida Santiago Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 44 per vehicle applies.

Where is Merida Santiago Hotel Boutique located?

Located in Mérida Centro, this hotel is within a 5-minute walk of Casa Frederick Catherwood and Santiago Park. Merida English Library and Parque Zoológico del Centenario are also within 15 minutes.

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Reviews

Merida Santiago Hotel Boutique Reviews

10

Exceptional

10

Cleanliness

9.4

Location

10

Staff & service

9.6

Eco-friendliness

9.8

Property conditions & facilities
Rating 10 - Excellent. 148 out of 158 reviews
Rating 8 - Good. 9 out of 158 reviews
Rating 6 - Okay. 0 out of 158 reviews
Rating 4 - Poor. 1 out of 158 reviews
Rating 2 - Terrible. 0 out of 158 reviews

Reviews

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, amenities
good Hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel wasn’t our plan, but fortunately was just around the corner from the VRBO property we had booked and which turned out to not to be habitable because of some technical problems. The owners were very nice and very helpful to us during the four days we stayed there. The restaurant was excellent and the margarita they made was the best one I had in Mexico. From this location we were pleased to find eminently walkable streets and lots of dining and shopping options. It was quite close to the zoo as well (an amazing zoo, by the way).
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely but the staff was the best part, every one we met working behind the desk or in the restaurant was so nice and helpful!
Stayed 3 nights in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a true gem. It was like a hidden oasis with incredible food. The owner and staff were magnificent. We stayed for 4 nights while visiting our son and could not have felt more rejuvenated and relaxed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Michelle and Masimo) were exceptional in answering questions, booking tours, and arranging for a pleasant stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people!
Stayed 2 nights in May 2024

10/10 Excellent

Paul

The check-in was smooth. They reached out to us earlier asking when we would arrive. The room is very nice. We had tacos and empanadas by the pool at the on-site restaurant. Service and food are excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place made our stay in Merida the best ever! We had a room with a private patio that was superb. It was spacious, the cleanliness was unparalleled, the room had everything you could need-fresh towels and room service every day, tv, blanket, toiletries, coffee AND homemade complimentary cookies! The staff and owners are AMAZING! They will be sure you have the best experience. We had breakfast, dinner and drinks at the restaurant downstairs EVERY night and the food WILL NOT disappoint! OMG! Every meal was ⭐️⭐️⭐️⭐️⭐️! There is a pool, cooking classes, tequila tasting and a garden! It is truly an oasis in the city and I will definitely stay here again when I am in Merida. It would be a pleasure.
Stayed 4 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing boutique hotel

Great service and the room was absolutely as advertised. Wish we had more time to spend there. Staff was great and suffered through our poor Spanish. 😳 Marisol was very helpful!!
Stayed 1 night in Feb 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet location with a 10 minute walk to restaurants and bars. Alternatively UBER is always within 5 minutes. We parked our car directly outside in a reserved space. Market, supermarkets and ATM just around the corner. Really enjoyed our 4 nights there
Stayed 4 nights in Oct 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
If like me you vacation at a hotel for a nice room to sleep in but not to spend your whole time there and thus requiring a lot of amenities and luxury, then this place is quite nice. The kitchen and hotel staff are excellent, friendly and anxious to please. Food fantastic for a small hotel. Peaceful locale and walk to points of interest. The only improvement would be hot water instead of luke warm (but the Merida heat makes it tolerable) and better toilet flushing (both of which are not uncommon). Great value for the money. I spent 5 nights. Give them a try!
Stayed 5 nights in Jul 2024

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and friendly! We felt at home and so pleased with everything! Definitely going back again some day!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dorte-Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super behageligt hotel

Fantastisk oase i byen med søde værter og personale. Kan varmt anbefales.
Stayed 3 nights in Feb 2023

10/10 Excellent

Atzela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a piece of paradise in the middle of Merida. The bed and pillows were comfortable. The towels were plush, plenty of fresh drinking water. Breakfast was EXCELLENT. The only negative comment I have is about the air conditioning in the room. When we checked in, the room was on fire. And the bathroom was like a sauna. It was 37 degrees Celsius outside and they had left the window open causing the room to heat up even more. We turned on the air conditioning but it took a long time to cool down the room. The bathroom does NOT have an air vent so it stays warm all day and all night. It has a ceiling fan but it is NOT enough. When we would leave during the day, the hotel would turn off our air. For the price we paid, I expected to have a cool room waiting for me, not a sauna. This was very frustrating.
Stayed 3 nights in May 2022

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, so helpful, and readily available. The rooms were comfortable and spacious. The breakfast and regular menu were delicious. Very easy, relaxing place to stay.
Stayed 2 nights in Jan 2022

10/10 Excellent

PIERRE-ANNE

Liked: Cleanliness, staff & service, property conditions & facilities

Bel établissement

Superbe hôtel avec de belles prestations, un personnel au top (mention speciale à Carlos et à la chef de cuisine). Malheureusement, chambre mal insonorisée et au rez de chaussé donc reveillés très tôt
Stayed 2 nights in Dec 2021

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do appreciate all the care and attention I received along with my wife from the owner of the hotel and his staff during my stay. It’s a family atmosphere coupled with all modern amenities and very caring well trained staff. The location is very good where one can walk to Santiago park or the Plaza.
Stayed 3 nights in Dec 2021

10/10 Excellent

LUIS RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Destaca la amabilidad de todo el personal y la comida buenísima, las instalaciones están bien acondicionadas para una estancia agradable. La ubicación es el único con que vi,
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay, everyone was very helpful and attentive. The owners take great pride on taking care of the property and the guests. The location was also great for exploring the historical district, drive to Mayan ruins, or visit cenotes. We really enjoyed our stay, and it was great supporting local business owners.
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all of the little details are so well thought out and addressed at this wonderful boutique hotel. The staff are all amazingly helpful and courteous, and the food is absolutely wonderful. I can see why it is rated by guests in the top 3 in Merida.
Stayed 2 nights in Mar 2021

10/10 Excellent

ALLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente quedate aquí

Ha sido un gusto y placer estar en este hotel, es como llegar a casa, tienen todo perfectamente organizado, increible, el Precio que no es caro, vale muchsisimo la pena, te recomiendo sin duda quedarte , todo nuevo cuidado . Atenciòn de gran turismo felicitaciones a los dueños... que ademas te atienden ellos mismos !!!!
Stayed 1 night in Jan 2021

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe

Very lovely place run by amazing owners! An oasis in Mérida!
Stayed 2 nights in Dec 2020

10/10 Excellent

JorgeGabriel, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. Cleaned ample rooms, big shower, 2 sink vanity, comfortable bed, very quiet, fresh breakfast with delicious coffee made to order. In afternoon they offer u a complementary alcoholic beverage and delicious snacks Yucatecan style. Besides, all these great amenities, the staff and owners are there to help u with anything U need. From making dinner reservations, calling u a cab, planning a cooking class, sightseeing tours, etc. they truly make U feel at home. Cannot wait to come back.
Stayed 4 nights in Nov 2020

10/10 Excellent

IvonneMorales, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is very nice and the best part is that the staff are very welcoming and hospitable. They have a chef who makes delicious food and very well presentation, you feel like you are in a 5 star restaurant. Rooms are beautiful and very clean I will definitely be back soon.
Stayed 1 night in Nov 2020

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to stay in Merida

Excellent people, beautiful place, great food, couldn’t be happier.
Stayed 6 nights in Oct 2020