A peaceful haven awaits in Mérida Centro with a refreshing pool and convenient access to local attractions for travelers seeking both relaxation and exploration
Hotel Maison del Embajador offers a quiet retreat in central Mérida with a garden setting and restaurant. Guests can relax by the outdoor pool or use in-room WiFi to plan adventures. Visitors consistently praise the attentive staff who enhance the stay experience.
Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 210 for adults and MXN 210 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Frequently asked questions
Does Hotel Maison del Embajador have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel Maison del Embajador?
As of 2026/5/20, prices found for a 1-night stay for 2 adults at Hotel Maison del Embajador on 2026/5/25 start from NT$1,513, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Maison del Embajador pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Limited spots are available. There is free parking nearby.
What time is check-in at Hotel Maison del Embajador?
Check-in start time: 3 PM; Check-in end time: 6 PM. After-hours check-in is not available.
What time is check-out at Hotel Maison del Embajador?
Check-out is at noon.
Where is Hotel Maison del Embajador located?
Located in Mérida Centro, this hotel is within a 10-minute walk of Parque Santa Lucía and Paseo de Montejo. Universidad Autónoma de Yucatán and Jose Peon Contreras Theater are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.4
Location
8.2
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 263 out of 710 reviews
10 - Excellent
263
Rating 8 - Good. 245 out of 710 reviews
8 - Good
245
Rating 6 - Okay. 126 out of 710 reviews
6 - Okay
126
Rating 4 - Poor. 50 out of 710 reviews
4 - Poor
50
Rating 2 - Terrible. 26 out of 710 reviews
2 - Terrible
26
Reviews
Verified
8/10 Good
Ed
2026/2/28
Liked: Cleanliness
Clean room.. great location
Ed
Stayed 6 nights in Feb 2026
Verified
10/10 Excellent
Teresa
2026/3/12
Liked: Staff & service
Location is amazing!! Near by restaurants and a lot of activities available in that area. The staff was very friendly. The hotel is a bit outdated could definitely improve, but overall great experience staying there.
Very centric, excellent location, lots of shops and nightime activities for everyone.
Clean room, washroom very small but ok. Pool area is very nice with the vegetation.
Staff very helpful and accomodating with requests.
Location,location location! Its a great little hotel in the middle of everything. Restaurants, shops,coffee. You can walk everywhere. The one thing we did not like at all is the parking(if you don’t need a car great, but we needed one) You have to walk about 2 blocks to the parking area. No one will bring your car. You have to call the front desk ask them to open the parking lot wait there until someone comes and opens it. As a guest it’s too much of a hassle especially on tired days of walking and sightseeing and of course you have to carry all your luggage or whatever you have.
The staff was very welcoming and friendly. They were always willing to help, offering advice about our stay and even storing our baggage when we needed extra time before check-in. The hotel itself is a very pleasant place to stay, with a beautiful garden and a great location.
Martha the front desk reception was delightful and we enjoyed chatting with her. She gave us good tips, on where to go and find enjoyable meals and entertainment. The room was large and comfortable. I would have liked having nightstand on my side of the bed. They had washcloths! The pictures of the pool area were very nice, but did not reflect the reality of the pool. It needed a lot of management. The water was too cold. Needs solar heating. Breakfast was good, but expected more than pan Bimbo. For the price we had a fantastic time at this hotel!
We stayed for 7 days. Me and my family had an amazing stay very nice and clean had great customer service. The pool was nice and clean. Will definitely come back
Ruby
Stayed 6 nights in Aug 2024
Verified
8/10 Good
Laurette
2025/3/3
Well situated.Staff very friendly Room and bathroom super clean Food lacks quality Wouldn’t take the breakfast again
We loved this place. My family of six had a great opportunity to stay in this quaint, lovely place. Pool was a great hit with my younger ones. And being in the center of town was definitely great place to walk around. Great breakfast and friendly service by Sebastian. All around highly recommend this lovely place.
Pedro
Stayed 3 nights in Nov 2024
Verified
6/10 Okay
Mike
2025/5/14
Liked: Cleanliness, staff & service
Decent place, a little dated but clean.
WiFi didn't work at all.
Rooms have option to connect to adjoining room, which meant that there was no soundproofing between rooms.
Very pleasant staff.
Check-in was quick and easy! The room was neat and spacious enough for the two of us staying here. The only inconvenience was that the elevator didn’t work so I walked up two stories to the third floor with my luggage. However, the place is beautiful overall and I would love to stay here again!
Victor
Stayed 2 nights in Aug 2024
Verified
6/10 Okay
Gabriel
2024/7/24
Liked: Cleanliness, staff & service
Fantastic location. Beautiful appearance. Nice staff. Great coffee shop on location. Not great maintenance around facility. None of the fountains or pool waterfall operational. A ton of mosquitos and NoSeeUms around property, including in the rooms. Pool had so many dead bugs on surface it was unusable.
Everything was ok until check out.. i stayed for at least a week and the final day of stay they overcharged late check out feee.. for 30min late after check out time, 12 pm.
The customer service is non existence , the cleaning staff is great and the facilities are good.
They never tell you upfront they will charge for 30 min late check out..
For sure never go back to this place
David
Stayed 2 nights in Jul 2025
Verified
8/10 Good
Barbara
2024/8/11
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location for restaurants and museums. Elevator was not working (as warned in the listing) but 4th floor on hot days was not enticing. Pool was very cloudy. Staff was helpful in getting us into a room on a lower floor -- thank you for that. Independent coffee shop right off the lobby was convenient and good coffee. Interior courtyard is charming. Good shower pressure and hot water! Thank you for help holding our bags and getting us a taxi on our last day!
Barbara
Stayed 3 nights in Jul 2024
Verified
6/10 Okay
Christina
2024/10/25
Liked: Staff & service
Good location, but no Hot Water in Shower
A perfect location for my needs. However, I never had hot water - 5 days of cold showers! My room: decent size, good A/C & great to have a mini fridge, but very hard bed/pillows, no sound proofing (I could hear the person in the next room snoring), & needs some maintenance attention. For the most part, the staff is really welcoming, kind, & helpful (though no one was eve able to effectively manage the hot water issue). No coffee in room or lobby & coffee shop attached to property doesn't open until 7 or 8 - so buy coffee/breakfast the night before if you have an early excursion.