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Hotel Los Aluxes

3.5 star property
Hotel with free parking, 4-minute walk to Paseo de Montejo

Choose dates to view prices

In the heart of Mérida, Hotel Los Aluxes offers a vibrant retreat with an outdoor pool, playground, and bar. Enjoy delicious Mexican cuisine at the on-site restaurant Aluxes or relax in public areas with free WiFi; previous guests rave about the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

Standard Room | Desk, laptop workspace, bed sheets

Standard Room

7.2 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 27 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Desk, laptop workspace, bed sheets

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Desk, laptop workspace, bed sheets

Family Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Executive Suite

Executive Suite | Desk, laptop workspace, bed sheets

Executive Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Laptop workspace
Desk
  • 465 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Superior

Desk, laptop workspace, bed sheets

Suite Superior

  • 322 sq ft
  • Sleeps 2

View all photos for Double Suite Junior

Desk, laptop workspace, bed sheets

Double Suite Junior

  • 161 sq ft
  • Sleeps 5

View all photos for Room Standard

Desk, laptop workspace, bed sheets

Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • Sleeps 4

View all photos for Quadruple Suite Junior

Desk, laptop workspace, bed sheets

Quadruple Suite Junior

  • 290 sq ft
  • Sleeps 4

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Mérida
  • Parking included
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9.0 out of 10, Wonderful, 722 reviews
The price is NT$2,582
NT$3,124 total
includes taxes & fees
Jan 13 - 2026/1/14
Holiday Inn Hotel & Suites Merida La Isla by IHG
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About the neighborhood

Map
Calle 60 # 444 x 49, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 3 min walk - 0.3 km
  • Parque Santa Lucía - 5 min walk - 0.5 km
  • Mérida Cathedral - 11 min walk - 1.0 km
  • Plaza Grande - 11 min walk - 1.0 km
  • U.S. Consulate General Mérida - 2 min drive - 1.9 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 20 min drive

Restaurants

  • ‪La Negrita Cantina - ‬2 min walk
  • ‪Manjar Blanco - ‬3 min walk
  • ‪Taqueria y Locheria "El Negro Gil - ‬3 min walk
  • ‪Casa Yucatan - ‬1 min walk
  • ‪La Burguer House - ‬2 min walk

About this property

Hotel Los Aluxes

Hotel near Paseo de Montejo
Located close to Mérida Cathedral and Plaza Grande, Hotel Los Aluxes provides a playground, a bar, and a business center. The on-site Mexican cuisine restaurant, Aluxes, offers breakfast, lunch, dinner, and a poolside location. In addition to a free kid's club, guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • 8 meeting rooms, bicycle parking, and a front-desk safe
  • An elevator, a 24-hour front desk, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 155 rooms include comforts such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aluxes

Things to do

  • Ecotours
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per accommodation, per night, plus a deposit of MXN 500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7 AM to 10:30 PM
Parking height restrictions apply

Property is also known as

Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida

Frequently asked questions

Does Hotel Los Aluxes have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–10:30 PM.

Is Hotel Los Aluxes pet-friendly?

Yes, Hotel Los Aluxes allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of MXN 500 per stay and a fee of MXN 250 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Los Aluxes?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Los Aluxes?

Check-out is at noon.

Where is Hotel Los Aluxes located?

Located in Mérida Centro, this hotel is within a 15-minute walk of Paseo de Montejo, Mérida Cathedral, and Plaza Grande. U.S. Consulate General Mérida and Yucatán Siglo XXI Convention Center are also within 6 mi (10 km).

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Hotel Los Aluxes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 263 out of 768 reviews
Rating 8 - Good. 250 out of 768 reviews
Rating 6 - Okay. 145 out of 768 reviews
Rating 4 - Poor. 56 out of 768 reviews
Rating 2 - Terrible. 54 out of 768 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located for our stay in Merida.
Stayed 2 nights in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean. Quiet and very friendly
Stayed 10 nights in Jun 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Nov 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!
Stayed 7 nights in Oct 2025

4/10 Poor

Maria

Liked: Cleanliness, staff & service, amenities
Daily street closures limited the access to Hotel entrance. Making it very inconvenient & difficult to gain access to & from the Hotel. We are so glad we did not rent a vehicle. Daily Uber dropped us off two blocks
Stayed 10 nights in Nov 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 8 nights in Mar 2024

8/10 Good

Rosaura

Liked: Cleanliness, staff & service
Nice closed to centro& shopping.
Stayed 1 night in Mar 2025

10/10 Excellent

fernando m

Liked: Cleanliness, amenities, property conditions & facilities
was clean
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Very clean and kind staff.
Stayed 1 night in Apr 2023

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpfull and friendly. The hotel is in the main street abd surrounded by excellent restaurants
Stayed 3 nights in Mar 2024

10/10 Excellent

Anamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great the service is amazing
Stayed 1 night in Nov 2024

8/10 Good

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice experience. The area was clean! Only problem I had was no internet in my room.
Stayed 2 nights in May 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Place is rundown
Stayed 3 nights in Dec 2024

6/10 Okay

Guadalupe

Liked: Staff & service
.
Stayed 10 nights in Jun 2025

4/10 Poor

Zazil

Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotels in Merida, building with no maintenance, no hot water. I need to ask for some basics like soap & toilet paper! The only good thing about the hotel is the swimming pool and its location. It used to be one of the best hotels in Merida 18 years ago but not anymore.
Stayed 3 nights in Jun 2025

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of gorgeous outdoor covered areas. Amazing views. Ocean breezes made the property very comfortable. Beautifully colored home with everything you need.
Stayed 1 night in May 2023

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. As a parent of a child with autism its hard to find places where my son is comfortable but this hotel surpassed all expdctaions. Highly recommended and when i go back to merida will stay here for sure 👌

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so glad we found this pet-friendly hotel 5 blocks from the tourist center. The rooms were clean, beds comfortable and very quiet. We could sit with our dog on the terrace and have breakfast. Will definitely use again.
Stayed 1 night in Feb 2023

10/10 Excellent

MANUEL V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is perfect for me and the places i like going litle bit to noisy at night from a bar close by this was our 4th time using the facility and no doubth we will do it again
Stayed 14 nights in Jan 2023

6/10 Okay

Hector

Liked: Amenities, property conditions & facilities
The hotel is in the right place of what we were looking for, but it was too noisy at night.
Stayed 1 night in Jul 2024

4/10 Poor

Juan Carlos

Liked: Cleanliness

Not bad for the price

Not the normal extra firendly staff you'll fiend in México. Most of the employees doing the very minimum especially de servers. For the prices is not bad.
Stayed 1 night in Mar 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My history staying at the hotel since 1987, and knowledge of the neighborhood.
Stayed 5 nights in Aug 2022