Does Hotel Hacienda Ticum have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hotel Hacienda Ticum?

As of 2025/9/25, prices found for a 1-night stay for 2 adults at Hotel Hacienda Ticum on 2025/10/9 start from NT$8,010, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Hacienda Ticum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda Ticum?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Ticum?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

Does Hotel Hacienda Ticum provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 9:00 AM–5:00 PM on request. A fee of USD 40 per vehicle applies.

Where is Hotel Hacienda Ticum located?

Situated in Tixkokob, this spa hotel is within 6 mi (10 km) of Tixcocob Church, Tixkokob Central Park, and Tixkokob Municipal Palace. Paseo de Montejo and Church of St. Francis of Assisi are also within 25 mi (40 km).

Hotel Hacienda Ticum Reviews, Deals & Photos 2025

About the neighborhood

Tixkokob is home to Hotel Hacienda Ticum. Hacienda Yaxcopoil and Museum of Light are cultural highlights, and some of the area's landmarks include Iglesia La Mejorada and Monument to the Fatherland. Looking to enjoy an event or a game while in town? See what's happening at Kukulcan Stadium or Estadio de Beisbol Kukulkan.

Visit our Tixkokob travel guide

10/10 Excellent

Jeffrey

2023/2/22

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect hacienda with a beautiful mix of rustic and luxurious. Service was very attentive to all our needs. We stayed in a detached hut, which was a cool (and air conditioned) place for our family of 3.Two gorgeous pools and a lovely palapa let us cool off in the heat of the day. Delicious Yucatecan food from the restaurant for breakfast, lunch, and dinner. Amazing birdwatching on the property. Not much nearby except for Mayan ruins at Ake. But this lovely place IS your escape.

Stayed 3 nights in Feb 2023

2/10 Terrible

Arthur

2023/8/14

Disliked: Staff & service, property conditions & facilities

We couldn’t get into the place. We arrived and there was no one anywhere on the property. Didn’t seem like there were any guests either. The reception was completely empty. It was very eerie and we drove far out of our way for this place. We left and had to drive all the way to Cancun. Worst experience with a hotel I’ve ever had. Refund my money immediately please. Thank you. Arthur

Stayed 1 night in Aug 2023

10/10 Excellent

JOSE

2023/11/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Une halte a ne pas manqué si vous etes dans le coin ,un endroit vraiment charmant avec un excellent accueil et un tres bon restaurant.

Stayed 2 nights in Nov 2023

10/10 Excellent

Simon

2023/2/14

Stayed 1 night in Feb 2023

10/10 Excellent

Jorge

2022/7/3

Stayed 1 night in Jul 2022

6/10 Okay

justine

2022/1/24

Liked: Cleanliness, property conditions & facilities, room comfort

Ok experience - bit akward

Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.

Stayed 1 night in Jan 2022

6/10 Okay

justine

2022/1/24

Liked: Cleanliness, property conditions & facilities, room comfort

Nice get away- if there was some staff

Stayed 1 night in Jan 2022

10/10 Excellent

Cynthia

2021/12/25

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico lugar

Extraordinario lugar,la habitación muy bonita y el servicio extraordinario. Es un lugar donde vale la pena hospedarte.

Stayed 1 night in Dec 2021

10/10 Excellent

Guillermo mauricio alan de rosenzweig de

2021/11/11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

EXTRAORDINARIO HOTEL CON UN SERVICIO EXCEPCIONAL DE TODOS SUS ANFITRIONES

Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

2020/12/29

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect stay beautiful place with amazing services. We will keep this place in kind as one of our favorite hotels.

Stayed 1 night in Dec 2020

10/10 Excellent

Javier

2020/3/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

8/10 Good

AB, Quintana Roo

2020/3/6

Liked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

4/10 Poor

Heinz

2020/2/27

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Erheblicher Renovierungsstau

5 Sterne Niveau bei Preis und Personal. Rest 3 Sterne. Ungepflegter Garten. Meiste Gebäude könnten einen neuen Anstrich gebrauchen. Polster in Hauptpalapa total verschmutzt...Tip: Polsterüberzüge kann man auch mal waschen. Hauppool milchig trübe. Unsere Suite Nr 15 hatte Sitzecke ohne Tisch. Kein Kühlschrank und Kaffeemaschiene ... ist das5 Sterne Niveau ? Terrasse vor der Suite ohne Sonnenschutz oder Sitzmöbel... den ganzen Tag in der prallen Sonne... also nicht benutzbar. Kurzum: eine herbe Entäuschung... frage mich wo die Top-Bewertungen herkommen Hatten 2 Nächte gebucht sind aber nach der ersten Nacht abgereist

Stayed 2 nights in Feb 2020

10/10 Excellent

Omar

2020/2/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana fabuloso

Excelente servicio

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

2020/1/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hacienda hotel precioso, cada detalle es único. La comida deliciosa. Lo único que no nos gusto por poner algún pero es que el agua de la piscina no está climatizada.

Stayed 3 nights in Jan 2020

10/10 Excellent

MARIA

2019/9/13

Liked: Cleanliness, staff & service

Me encanto el hotel precioso te reciben con esmero la habitación muy bonita limpia sper comoda el restaurante muy rico.Super recomendado

Stayed 1 night in Sep 2019

8/10 Good

Eva

2019/7/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nos recibieron muy bien, excelente condiciones. Solo para la gente que no esta acostumbrada a bichos es complicado, sin embargo para estar en la mitad de la selva esta super!!!!

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

2019/5/15

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nous avons vraiment été séduits par cette hacienda, un peu éloignée des sentiers battus… Excellent accueil du patron, un français et un excellent service. I nuit n'était peut-être pas suffisante...

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

2019/5/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2019

10/10 Excellent

Robert

2019/4/26

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes stay here.

A lovey place. It seems far away but is close to Merida. The Yucatán is more than beaches. The staff are kind and attentive.The food is really good.You can have a nice massage. Go to the nearby ruins. A peaceful place to be and relax and appreciate the hospitality of Mexico.

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

2019/4/16

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

2019/4/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

2019/3/29

Liked: Cleanliness, staff & service, property conditions & facilities

Everyone and hacienda was beautiful, very peaceful and secluded. Food was great also

Stayed 2 nights in Mar 2019

8/10 Good

vincent

2019/3/20

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien pour un séjour de 2 où 3 nuits

L’hotel Est très bien pour un séjour de deux trois jours afin de profiter du lieu. Tout est beau mais un peu loin pour les visites. Le bémol : le petit dej inclus qui n’est vraiment pas au niveau

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

2019/1/27

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Peaceful. Hope it is kept that way. An spa in the future may be a good idea, as long as it stays quiet and prices don’t increase substantially.

Stayed 3 nights in Jan 2019

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Hotel Hacienda Ticum Reviews

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Wonderful

9.4/10