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Reviews of Motel 6 Menifee, CA

2 out of 5
Motel 6 Menifee, CA
27955 Encanto Dr, Menifee, CA

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1002 reviews" "
Rating 8 - Good. 290 out of 1002 reviews" "
Rating 6 - Okay. 139 out of 1002 reviews" "
Rating 4 - Poor. 65 out of 1002 reviews" "
Rating 2 - Terrible. 122 out of 1002 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kick painless one night stay
Stayed 1 night in Apr 2024

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so loud couldn’t sleep all night.. no ice for the customers..
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2024/5/1
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

Othon

Traveled with partner
Disliked: Amenities, property conditions & facilities
Quality of room can improve especially for the price they're asking for
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2024/5/1
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

lakesha

Liked: Staff & service, property conditions & facilities
Property was fine it was the people in the motel was very loud. I had 2 kids with me and it was fighting between a couple and than loud noises throughout the night. But other than that it was ok. Needs some more cleaning
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2024/5/1
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal spot for a booty call. Right by the freeway , next to a gas station and a wendys. No homeless or other individuals loitering
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/4/2
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/4/4
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Thomas Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/4/4
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 2024/3/28
Hi Shannon,Thank you for the perfect rating!! Maz K.#Team6

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can be tough at times.
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 2024/3/25
Hi Steven,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Jay

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/21
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2024/3/21
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Johnie

Business traveler
Liked: Cleanliness, property conditions & facilities
Quit, easy freeway access, perfect locstion
Stayed 1 night in Feb 2024
Response from Nancy Y. on 2024/3/5
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Teresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees atvthe front desk wete very nice. Also i felt the room was clean and smelled great unlike other motel 6 i have stayed at.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/26
Hi TeresaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Jirayus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/26
Hi Jirayus,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Wesley

Liked: Cleanliness
Disliked: Amenities
Dr asham
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/20
Hi Wesley, We are glad you enjoyed your stay!Maz K.#Team6

8/10 Good

Don

Stayed 1 night in Feb 2024
Response from Brand Experience Team on 2024/2/22
Hi Don,Thank you for positively rating your stay!!Maz K.#Team6

4/10 Poor

Marguerite

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
fire alarm went off in the morning. House keeping seems more talk than work.
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 2024/2/13
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/7
Hi Christina,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/2/6
Hi RaquelThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived early and the manager was kind enough ot let me check in instead of sitting in my car in the parking lot..
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/29
Hi Scott, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 2024/1/29
Hi Jesse,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Barbara, Sun City

Stayed 1 night in Jan 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

delia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is conveniently located off the 15 highway. There is a Wendy's, a gas station, and a taco stand that set up shop across the street from the gas station. Quiet and well lit property with plenty of self parking.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/1/8
Hi Andy,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not stay there. I checked in at 9 PM checked out at 9:40 PM. There was bugs in my room including bedbugs, so I want a refund please
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2024/1/8
Hi Greg,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 1 night in Dec 2023
Response from Nancy Y. on 2024/1/2
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a good place to stay. Noisy being next to the freeway but that's what they make earplugs for. Clean room, good price no complaints.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 2024/1/2
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Crystal

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained. The front desk staff and room service were friendly prompt. Other then then some rude, disgusting people, the property is great. Some of the people that come to stay pf a night or 2 are pretty trashy. Police did a sting operation above our room. That was loud at 4am. Hookers above us and some dudes got in a brawl above us us the room the other night at 3am. Some some weed by your door and seeps in ur room.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/26
Hi CrystalThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Carmelo

Stayed 1 night in Dec 2023

2/10 Terrible

Frank

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Sue

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. Room was very clean. Check-in staff was helpful and had a great attitude. Towels could be a bit larger.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/26
Hi SueWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

6/10 Okay

Francisco

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Questionable deposit.
Third time I have stayed here, and each time they tried to get a $40 cash deposit. When I tell them I have no cash, they say they will waive it. Seems very shady and scam like. Everyone puts it on your card, and they don’t even ask for one. Didn’t ask, but wonder how you get that money back, if it’s not on a card. Everything else about the facility is very acceptable for the cost.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/20
Hi Jeff, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice and clean. Pillows were flat. It served it's purpose.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/20
Hi Steven, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Randy

Business traveler
Liked: Cleanliness
I will never stay at a motel six again
There was a dog downstairs that was yapping for hours I was on the second floor and about 1:30 in the morning four people came to the room next-door turned on a boom box and started partying for three hours left you talking yelling it was miserable
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/20
Hi Randy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Elisa

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Tried to get extra $40 cash out of me. BS!
I reserved and paid for the room before arriving and the kid working the front desk tried to tell me i had to give him $40 cash. I said, first, i don’t have cash, second, my room is paid for and nowhere in the reservation did it say anything about $40 cash at check in. He seemed like he wasn’t expecting me to call him on his BS and said oh okay since this is your first time here I’ll waive the $40 cash. Maybe don’t try to swindle your customers so you can pocket $40 a pop. Definitely will not recommend this place! Also not in the best neighborhood if you have your kids with you.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/20
Hi Elisa,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

10/10 Excellent

Marcella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very nice and friendly
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/20
Hi Marcella, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 Poor

Dennis

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/20
Hi Sandra,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Amenities
Refrigerator was leaking and tv only had one channel
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2023/12/7
Hi Patricia,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 Good

Jeanne

Traveled with family
Liked: Staff & service, property conditions & facilities
Over all I liked the hotel but hoped you had shampoo, a clock, and a chair to sit on outside.
Stayed 7 nights in Nov 2023
Response from Brand Experience Team on 2023/12/7
Hi Jeanne,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6