Find Hotel with a Concierge in Memorial, TX

"Check in was painful low staff levels and were not attentive as hotel staff should be. The room was disgusting (room 2219) we were asked to make up our own sofa bed and they only provided sheets. Never been to a hilton that did this. Found the existing sheet had hair inside it. Due to our late flight we had to move rooms extremely late with our sleeping children in hand. Not once was there an offer to help us move. Breakfast was not nice at all self serve buffet with powdered scrambled eggs (didnt realise this was still happening). Really disappointed with this stay as I trying to contact the hotel via their site and even called to arrange a sweet treat for my wifes birthday. This also never arrived. This Hilton really let me down the only positive was the location being next door to the Galleria shopping mall. Thats where it ended. We will not be returning here again. "

"The breakfast menu was fresh and had a lot of options to choose from. I had the veggie omelette with bacon and a side of French toast. Everything was delicious."

"Great SPA"

"The staff was great"

"Very easy to get to and staff was excellent. "

"I didn’t have breakfast but purchased drinks. "

"Yes"

"Very nice. "

"Nice clean place. Nice pool, easy, free parking"