staff are nice.
hotel is located at free tram ride and close to CBD.
but the room is quite small and sound proof is bad.
fung yee
10/10 有夠讚
真實旅客
親子旅遊
2019 年 9 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were really friendly and helpful. Asked for some takeaway to be heated up; they ended up sending a microwave to our room which was useful. Location was near the free tram stop. Had a good view overlooking the park. It's a pity they are closing the hotel!
真實旅客
於 2019 年 8 月住了 6 晚
10/10 有夠讚
真實旅客
2019 年 8 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and modern. Good location, simple check in and check out process
真實旅客
於 2019 年 8 月住了 1 晚
8/10 不錯哦
真實旅客
商務旅客, 團體旅遊
2019 年 8 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was a very comfortable stay, however parking was terrible amd expensive.
真實旅客
於 2019 年 8 月住了 1 晚
8/10 不錯哦
cindy
2019 年 8 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
cindy
於 2019 年 8 月住了 1 晚
4/10 不太好
真實旅客
商務旅客
2019 年 8 月 20 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Room was poorly appointed and not well cleaned.
Staff were uninterested in caring for guests and do the bare minimum
Breakfast was inedible.
真實旅客
於 2019 年 8 月住了 1 晚
8/10 不錯哦
真實旅客
2019 年 8 月 18 日
喜歡:整潔度和員工素質
真實旅客
於 2019 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 8 月 16 日
喜歡:整潔度和員工素質
真實旅客
於 2019 年 8 月住了 1 晚
10/10 有夠讚
Erica
2019 年 8 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Our second star at the Mercure and we had a larger room which was great when travelling with the family. The service was great, particularly from David at reception, thanks!
Erica
於 2019 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2019 年 8 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and modern. Friendly and helpful staff. Close walking to Rod Laver. Easy car parking. Lots of cafes and bars nearby. Great place to stay.
真實旅客
於 2019 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2019 年 8 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I like the location as well as the friendly staff.
真實旅客
於 2019 年 8 月住了 1 晚
8/10 不錯哦
真實旅客
2019 年 8 月 10 日
不喜歡:設施服務和住宿環境和硬體
真實旅客
於 2019 年 8 月住了 1 晚
6/10 一般般
真實旅客
商務旅客
2019 年 8 月 6 日
喜歡:員工素質
+ staff were pleasant and helpful
+ central location
- hotel and room tired
- room very poorly lit (dark and gloomy)
- room very poorly designed (appearance and, especially, functionality) .
真實旅客
於 2019 年 8 月住了 2 晚
4/10 不太好
Graham
2019 年 8 月 5 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Disappointing
Nice position, but overpriced. Tiny TV set with free-to-air and Foxtel movie/sports channels only. Neither breakfast no parking included. And the wifi was supposed to be free, but the in-room instructions said it wasn't.
I've stayed at other hotels in this chain, and they were both cheaper and better.
Graham
於 2019 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 8 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 8 月住了 1 晚
10/10 有夠讚
真實旅客
2019 年 8 月 2 日
喜歡:員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 7 月住了 1 晚
6/10 一般般
真實旅客
情侶出遊, 親子旅遊
2019 年 7 月 28 日
喜歡:員工素質和設施服務
不喜歡:整潔度
What I liked: the customer service was excellent and the buffet breakfast/restaurant was very nice. The beds are very comfortable. What I didn’t like: the rooms are dated and bathrooms had mouldy walls and black sludgy mould around the sinks. Not worth the 4 star ratings. The aircon/heater was unsightly in the rooms and took up too much space. Tv was very small.
真實旅客
於 2019 年 7 月住了 2 晚
8/10 不錯哦
真實旅客
2019 年 7 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to the MCG and lovely Carlton Gardens.
Rooms are clean and staff friendly
真實旅客
於 2019 年 7 月住了 1 晚
10/10 有夠讚
Gaz
2019 年 7 月 25 日
喜歡:整潔度、員工素質和住宿環境和硬體
Fabulous location, give free upgrade overlooking park, meals good, great hotel