"I had booked a King room with jet tub and balcony and was placed in the furthest hall in a corner on the second floor where you have to walk forever to get to and where there were rooms with conjoined doors. It had its own seperate door for 4 hotel rooms and was excluded from the main part of the hotel. We could hear yelling from the guys next door like they were in the room with us. The room was also not cleaned well. There were rings from drinks on night stands, toothpaste on fronts of bathroom cupboards as well as hair on bathtub and pink mold in the jets and filter of the tub. My boyfriend asked the front desk to move us and they at first acted like there was nothing that could be done besides ask the neighbors to be quiet, which we didn't want done because we didn't want issues with our neighbors. They then agreed to move us to another bigger room on the third floor. As we were walking to our room the halls were full of people drinking alcohol and going from hotel door to door partying and yelling. We walked in our room and there were spills of alcohol or something sticky as soon as you enter the door. We didn't have a balcony like I had payed for nor did we have a King bed. I believe it was a full. Rooms are not very clean for being a 4 star hotel. Ive worked at hotels so the attention to detail should be better in my opinion. I told the front desk about our issues and she said they cant really do much about people making noise but they would address the housekeeping."
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