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Hotel Ruiseñor

3.5 star property
Guests start their day with local flavors at breakfast, then enjoy productive work sessions at coworking spaces or the business center, with 24/7 front desk support.

Choose dates to view prices

Hotel Ruiseñor in Itagui offers travelers authentic local breakfast, a daily manager's reception, in-room WiFi, 24-hour business center access, coworking spaces, and complimentary coffee and tea in the lobby.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room

Minibar, desk, laptop workspace, soundproofing

Standard Single Room

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, desk, laptop workspace, soundproofing

Standard Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Minibar, desk, laptop workspace, soundproofing

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, desk, laptop workspace, soundproofing

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Basic Twin Room

  • Sleeps 2
  • 1 Large Twin Bed and 1 Double Bed
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About the neighborhood

Located in Itagüí, Hotel Ruiseñor is in the city center. Santafé Mall and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. Visit our Itagüí travel guide
Map
Carrera 49 # 50 - 71, Itagüí

What's nearby

  • Such an impressive mall. With the heat that we struggled to adapt to in Medellin, we often found ourselves seeking out the comfort of air conditioned malls. Although, malls are not are favorite thing, this was definitely our favorite mall in Medellin. A must see, if you're in the area. #colombia #shopping #travel
    Santafé Mall
    6 min drive - 6.4 km
  • Sabaneta Park
    4 min drive - 2.9 km
  • EAFIT University
    5 min drive - 5.7 km
  • La Frontera Park
    5 min drive - 5.0 km
  • Oviedo Shopping Center
    6 min drive - 6.4 km

Getting around

  • Ayura Station
    4 min drive
  • Jose Maria Cordova Intl. Airport (MDE)
    49 min drive

Restaurants

  • El Sotano
    6 min walk
  • Subway
    3 min walk
  • La Bodeguita del Medio
    6 min walk
  • Kokoriko
    1 min walk
  • Parque Obrero
    6 min walk

About this property

Hotel Ruiseñor

Hotel near Santafé Mall
You can look forward to free breakfast (local cuisine), a free daily manager's reception, and dry cleaning/laundry services at Hotel Ruiseñor . Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
Other perks at this hotel include:
  • A 24-hour front desk, coworking spaces, and smoke-free premises
  • Luggage storage and coffee/tea in the lobby
Room features
All 50 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch TVs with cable channels and DVD players
  • Wardrobes/closets, CD players, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • DVD player
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • CD player
  • DVD player

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 20000 per pet, per night

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 20000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Ruiseñor Itagui Hotel
Hotel Ruiseñor Itagui Itagüí
Hotel Ruiseñor Itagui Hotel Itagüí

Frequently asked questions

Is Hotel Ruiseñor pet-friendly?

Yes, pets are allowed at this property. There's a fee of COP 20000 per pet, per night.

How much is parking?

Hotel Ruiseñor doesn't offer parking.

What time is check-in at Hotel Ruiseñor ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Ruiseñor ?

Check-out is at 1:00 PM.

Where is Hotel Ruiseñor located?

Located in the heart of Itagüí, this hotel is within 3 mi (5 km) of Chimeneas Park, Sabaneta Park, and Parque Rionegro. La Frontera Park is 3 mi (4.8 km) away. Envigado Station is 21 minutes by foot and Sabaneta Station is 30 minutes.

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Reviews

Hotel Ruiseñor Reviews

6.8

7.0

Cleanliness

6.6

Amenities

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

Reviews

Verified

4/10 Poor

alex

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very hard mattresses. Poor bkfst Very sparse
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal are pending for bringing me good service, Excellent customer service, very delicious breakfast in overall good cleaning but the shower needs more attention, same on the taller areas in the closet. But in general I’m satisfie.
Stayed 3 nights in Mar 2023
Verified

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom in special the shower and toilet was a dirty, the last morning when my wife leave the hotel, someone try to going inside the room, at 5;45 am, I think trying to steal some stuff. Very unsatisfactory stay and the last time I’m booked on this place.
Verified

6/10 Okay

Manuel

Liked: Staff & service
ok
Stayed 6 nights in Aug 2023
Verified

8/10 Good

BIBIANA ANDREA

Liked: Cleanliness, staff & service
se escucha mucho el ruido de los carros seria bueno que tuviera vidrios anti ruido.
Stayed 1 night in May 2024
Verified

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuando llegué no me dieron la habitación que reservé. Dado que no agendaron la reserva desde que la hice y aún así me cobraron la tarifa.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

ANA

Disliked: Staff & service, property conditions & facilities
Reserve este hospedaje para mi papá que tuvo una cirugia en un hospital cercano, muy claro en la reserva dice DESAYUNO BUFET INCLUIDO, cuando mi madre fue a preguntar donde se servia el desayuno los empleados muy groseros le respondiendor que el hotel les hacia un favor con una cortesia del hotel que no habia ningun desayuno bufet y que si queria podia consimir o no hacerlo. Si no van a ofrecer un servicio real no lo pongan o digan que es caridad o favor, porque por estas cosas que parecen regaladas segun ustedes tambien se paga. No volveremos
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Ni muy muy, ni tan tan

A pesar de hacer reserva con 8 dias de anterioridad, la habitación asignada no fue la solicitada, sin ventana, mucho menos vista a la ciudad, sin wifi, sin mini bar, solo jabón de de hotel, más que hotel tenia ambiente a motel, por su distribución, decoracion y muebleria. El precio reservado no incluye el IVA
Stayed 3 nights in May 2023
Verified

8/10 Good

cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

maria camila

Disliked: Staff & service
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Emily

Stayed 1 night in Jun 2024
Verified

10/10 Excellent

MYRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Stayed 1 night in Aug 2023