Grand Mercure Medan Angkasa

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Luxury
5.0 star property
8.2

Very good

Luxury oasis in Medan

Tropical gardens surround the outdoor pool and hot tub, creating a serene oasis in the business district. Two restaurants serve Indonesian cuisine, while the poolside bar offers refreshing drinks. Guests can indulge in massage treatments at the spa before unwinding in the sauna.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$1,147
NT$1,388 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(9 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a television, and a large window with a city view.

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a large window with a city view.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

A hotel room with two beds, a TV, a desk, a chair, a bathroom with a glass door, and a decorative ceiling panel.

Premier Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a small table with a lamp, and a large window with curtains.

Premier Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Room

Executive Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a small table, and a large window offering a city view.

Executive Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a large bed, a desk with a television, a chair, a window with a city view, and a nightstand with a lamp.

Deluxe Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Located in Medan, Grand Mercure Medan Angkasa is in the business district and near a train station. Vihara Borobudur and Maimun Palace are notable landmarks, and travelers looking to shop may want to visit Sun Plaza. Great Mosque of Medan and Museum of North Sumatra are two other places to visit that come recommended. Visit our Medan travel guide
Map
Jalan Sutomo No1 Medan, Medan, North Sumatra, 20235

What's nearby

  • Centre Point Mall
    10 min walk - 0.9 km
  • DeliPark Mall Medan
    14 min walk - 1.2 km
  • Medan Mall
    17 min walk - 1.5 km
  • Tjong A Fie's Mansion
    5 min drive - 1.6 km
  • Sun Plaza
    7 min drive - 2.3 km

Getting around

  • Medan Station
    14 min walk
  • Medan (KNO-Kuala Namu Intl.)
    45 min drive

Restaurants

  • Kantin Sena 88
    3 min walk
  • Crystal Jade Restaurant
    1 min walk
  • Dae Bak Korean BBQ Restaurant
    5 min walk
  • Executive Lounge Grand Angkasa Int'l Hotel
    1 min walk
  • Warkop Tengku Cendana
    5 min walk

About this property

Grand Mercure Medan Angkasa

  • Luxury hotel near Sun Plaza
  • Located close to Vihara Borobudur and Maimun Palace, Grand Mercure Medan Angkasa provides a poolside bar, a coffee shop/cafe, and a garden. Treat yourself to a massage at Edelweiss, the onsite spa. Be sure to enjoy Indonesian cuisine and more at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • A porter/bellhop, luggage storage, and a 24-hour front desk
  • Room features
  • All 266 rooms offer comforts such as 24-hour room service and fireplaces, in addition to thoughtful touches like air conditioning and bathrobes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with rainfall showers and bidets
    • 43-inch LCD TVs with cable channels
    • Recycling, refrigerators, and coffee/tea makers

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

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NT$1,578 total
includes taxes & fees
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Frequently asked questions

Does Grand Mercure Medan Angkasa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Medan Angkasa?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Grand Mercure Medan Angkasa on 2026/10/26 start from NT$1,147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Medan Angkasa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Mercure Medan Angkasa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grand Mercure Medan Angkasa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Medan Angkasa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 1000000 per vehicle applies.

Where is Grand Mercure Medan Angkasa located?

Situated in the business district, this luxury hotel is within 3 mi (5 km) of Sun Plaza, Vihara Borobudur, and Maimun Palace. Great Mosque of Medan and Museum of North Sumatra are also within 3 mi (5 km). Medan Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mercure Medan Angkasa Reviews

8.2

Very Good

8.2

Cleanliness

7.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 69 out of 183 reviews
Rating 8 - Good. 68 out of 183 reviews
Rating 6 - Okay. 31 out of 183 reviews
Rating 4 - Poor. 8 out of 183 reviews
Rating 2 - Terrible. 7 out of 183 reviews

Reviews

Verified review

10/10 Excellent

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great staff and good breakfast. The bed/bedding is extremely comfortable however the water in the sink, bathtub and toilet of the bathroom leaks constantly due to poor maintenance so the floor is wet and slippery, which increases risk of falling.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

My second time staying here. Good value, wonderful service.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best choice for family vacation trip. Service is very good, very welcome us as guest. Also care about our complain.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice place to take some rest. The place is well maintaince. We are very enjoy the short trip here. Staff very welcome us. Thank for warm welcome and the care.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice room ❤️
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and friendly service. Great value for the price, and good central location.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very comfortable, room is renewed, and I really enjoyed staying there
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Staff were very courteous and always smiling. Clean rooms. However the gym needs maintenance and was rather run down. Needs attention.
Beautiful outdoor area.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Staff are excellent and friendly. Excellent breakfast and great variety…only thing was if could change a few dishes from day to day. I definitely recommend this hotel.
Stayed 8 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe room was wonderful. It was large and had a very comfortable king bed. Breakfast at 8:30 on Sunday morning was very crowded and the wonderful staff kept up with replenishing the buffet. Check in and out were very smooth.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stay after 6 yrs.

Experience has been great, attentive service, good breakfast, ease of transportation. Upgrades since Mercure took over are very good.
Stayed 7 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Overall, the stay was good. Reception staff were great, breakfast service was lacking. This hotel has the potential to be very good but the room lack some basic touches like hooks for towels, glasses for the water (no bottles), but overall good stay.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 nights in the Grand Mercure, before and after my jungle trek and Toba tours and each night was a great, different room. Herbert handled my check in with professional and kind greetings Abd Eggi showed me to features of the room and promptly brought my bag up. I loved the lounge and coffee shop in the ground floor with live piano music.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Overall good and safe, room is a bit run down with smelly cupboards, need to be updated. Should've asked for a room not facing the road as it's very noisy all day and night. The deposit return should be made easier (the piece of paper can be replaced by some other form of ID).
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
This place has got five stars with reason. Everyone in the staff was helpful and friendly. It was really nice looking in the lobby and in general inside, like there were huge red decorations and a Ford car from 1925! Room was as I hoped and expected. Big old-fashioned writing desk (great). Relaxing sofa with a footstool. Water pressure was great in the room. That is not something considered self-evident in hotels in Indonesia. About breakfast. You really had a chance to eat an excellent breakfast. I was so happy to see that there were separate place choices for vegetarians and vegans. Variety was good and I got to eat some tasty food I had not eaten before (I do not name it). Also in other places in the breakfast area were some other hot vegetarian things. And of course as well a lot of fruits and desserts. And drinks like ginger water with sugar and three freshmaded juices. Coffee was the best one I got in Indonesia. Etc., etc. I really enjoyed my stay.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little problems.

The second day I pict up a bacteria in my stomach, OR the food was just too spicy for me. Do not know. Just in case of others had problems you should check it up. But I know, a bactera can come just from any place. I felt the hotel was clean thou.
Stayed 3 nights in Feb 2025
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness
When we arrived, our room was very smelly and there was a lot of mould in the wardrobe. We told the reception and they moved us to another room that was nice and clean, however the whole process took about 2hrs and was not great as we were very tired and wanted rest. The next bad experience was dinner. We went to have dinner in the restaurant, ordered a steak and Eggplant parmigiana and two glasses of the local wine. The steak was terrible, completely inedible and we had to send it back and the same with the house wine. The Eggplant was ok. The "dinner" that was not eaten cost us 420,000.00 and as they told us the house wine was 8K but they charged us 12.5K per glass. This was common as we kept being told the prices on the menu where not correctand they charged us more then was listed. This was a horrible experience and we ended up getting KFC from across the road. The good parts were the breakfast was really good, the long Island iced tea's were great, however watch the pricing, there is 2 different prices on the menu and they charge more then listed so that was disappointing. The massages were the highlight for us, they were amazing and really well priced. Overall, we will not be coming back.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely great for late arrival flights - twice I've arrived late evening and rested here the night before continuing to Medan. Clean and comfortable rooms, polite and friendly staff members, reasonable price. I don't like the fake white-stone "garden" out of the window - the bright lights are always on and the curtains don't cover the window. I had trouble sleeping on one of my stays because of this. Also it's not clear how to enter the hotel from the airport arrivals - there's a sign that says entrance at the back of the dining area, both times it was locked and had to shout to be let in. I didn't realised until the second stay that I should've entered through the front (which is further away from arrivals). Fix these two things and it's perfect 😅
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Location is good, and easy to take Grab
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive price, good accommodation
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything went smooth hotel is great breakfast awesome
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed everything at this hotel. Was truly amazing.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Old hotel that needs maintenance. The plus is we have big room but the bathroom, TV are old. The room has a little bit of humid smell. The wall is thin we could hear the kids running around the hallway and the road noise. The receptionist was nice and accomodating.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever! Even did free decor for my partner's birthday in the room. Was pleasantly surprised. Thank you so much!!
Stayed 2 nights in Oct 2025