As a dog owner myself, I am completely comfortable staying in pet-friendly rooms. However, our room on the second floor smelled of very heavy urine, and it was evident from the moment we walked in. When I called to ask the staff to help with the smell, they informed me that they couldn't do anything until I was out of the room for an hour and a half so they could filter the air out to remedy the odor. Because it worked with our schedule the next day, we were amenable to it, however it did not work, and I informed them that the carpets needed to be scrubbed (and told them precisely where). While we were able to "hide" some of the smell by draping blankets over the offending areas, we were stuck with a pricey room all weekend that smelled of pet urine. Although everything else about the hotel was generally satisfactory, I would not ever stay in this location again, particularly given their overall lack of interest in rectifying the issue.