Find Resorts & Hotels with Spas in McAllen, TX

"The restroom walls were peeling in our first room and had to request a room transfer. The breakfast buffet was a major disappointment. Junk food across the board. Minimal amount of healthy options. Food was cold. The hotel is in desperate need of remodeling. Staff, beds and pillows were good!"

"The start was very professional and nice "

"The first time I stayed there was back in February, and for some reason they ask for cash deposit wich I think it’s fine but I forgot to ask for it that time, this month I went back to this place to stay and ask about my deposit , I was told I would get an answer the next day wich I didn’t, they wait until I left to tell me I was not getting this money back because it was been deposited to the hotel account already since I didn’t go back do it in time, I ask them why they didn’t call to let me know and they lie saying they did but the call never went through, so I ask I was just gone a lose this money and they was brave enough to say yes you are , so definitely I’m not staying here anymore I fell like if something gets lost from my room they won’t be responsible for it and this is not a place I can trust anymore "

"Clean rooms, friendly staff. Breakfast better than other hotels, they vary every day."

"Hotel was very unhelpful when needing to change or get refund for the stay. Hotel never responded to email or phone calls. Very unprofessional staff. "