I am okay that most hotels in Eswatini are basic. But giving me attitude when you are already annoying the customer was just unacceptable. I had booked the most expensive room for the view. They gave me room number 1. The wifi was so bad l had to spend most of my time in the lobby for wifi. Also the floor had what looked like cockroach waste. Then I had a bottle of opened white wine with me I was planning to finish. I ordered the largest T-bone steak in the restaurant and asked if I could finish my wine with the steak. I said I will even order a latte and dessert to compensate. Not allowed the mamasan said. I said I was the ONLY customer in your restaurant. If I wasn't there you'd not even make money on my T-bone steak. No. Then the electricity blanks out in the hotel while I was still eating my steak. What compensation do I get for that? The t-bone was no good. This is not a fine dining restaurant by any measure. Being relaxed would have enabled me to enjoy the place for what it is. The maitra de was just out of line and really stupid for not making more money out of me. Overall the view of the valley was nothing to write home about. And yes, run down furniture as some of the previous reviews have said. I could hear the traffic from my room number one.
Just for not allowing me to enjoy my wine made this the worst place you can stay in eswatini. Let me not go on about the taxi fare to the airport. Rip off. Unpleasant all around.
真實旅客
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Sipho
2025 年 1 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best
Homely and comfortable
Sipho
於 2024 年 12 月住了 1 晚
8/10 不錯哦
Gugu
2024 年 11 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
The older rooms need an upgrade.
Window and door seals not effective.
Gugu
於 2024 年 11 月住了 4 晚
8/10 不錯哦
Gugu
團體旅遊
2024 年 10 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
The property l can't fault except for noise but l found from my the one next door
Gugu
於 2024 年 10 月住了 3 晚
8/10 不錯哦
LMM
2024 年 10 月 20 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Lovely stay
It's a lovely hotel, the breakfast is good & staff is very friendly & helpful.
However, the room we were given needs a lot of maintenance & upgrading.
LMM
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Sylvester
2024 年 10 月 16 日
Sylvester
於 2024 年 10 月住了 1 晚
6/10 一般般
真實旅客
2024 年 7 月 23 日
喜歡:客房舒適度
Good location. Check-in seevice needs improvement
真實旅客
於 2024 年 7 月住了 1 晚
4/10 不太好
Dineo
2024 年 6 月 4 日
不喜歡:員工素質和住宿環境和硬體
Location is s central. Liked that.
The service was very poor. Phone in the room but not connected/working at all. One has to walk to reception to obtain help.
No concierge services.
Breakfast was not great. Some burnt food.
Pool view rooms have no pool view. Rather book Mountain View.
Dineo
於 2024 年 5 月住了 2 晚
2/10 很糟糕
AK
商務旅客
2023 年 11 月 12 日
不喜歡:住宿環境和硬體和客房舒適度
Never Again
Excellent location and surroundings. Good Breakfast. Rooms are outdated, Bathrooms not nice.Blocked Shower. Basin tap sprayed water everywhere. Lack of proper maintenance and housekeeping. Towels had seen better days.
AK
於 2023 年 11 月住了 1 晚
8/10 不錯哦
Yvonne
家庭旅遊
2023 年 3 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Yvonne
於 2023 年 3 月住了 1 晚
10/10 有夠讚
Sheila
2023 年 2 月 16 日
Sheila
於 2023 年 2 月住了 2 晚
8/10 不錯哦
Mercy
2023 年 2 月 9 日
Mercy
於 2023 年 2 月住了 2 晚
10/10 有夠讚
ALAN
商務旅客
2022 年 3 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent accommodation always for my business trips
ALAN
於 2022 年 3 月住了 2 晚
10/10 有夠讚
ALAN
商務旅客
2022 年 2 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Always a pleasure to stay here on business to Swaziland
ALAN
於 2022 年 1 月住了 1 晚
10/10 有夠讚
John
團體旅遊
2022 年 1 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a very relaxing time here. I think this is one of the hotels/restaurants in the country with an awesome view. We enjoyed the pool (one of the few pools in the country deep enough where you can actually swim). Attentive staff. Good food at the restaurant. Working WiFi. A short drive to the center of town for shopping and dining. It would be nice to have more cable channels.
John
於 2022 年 1 月住了 1 晚
10/10 有夠讚
ALAN
商務旅客
2021 年 12 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Longer stay due to business again excellent stay
ALAN
於 2021 年 12 月住了 1 晚
10/10 有夠讚
ALAN
商務旅客
2021 年 12 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Always a pleasure to return
ALAN
於 2021 年 11 月住了 2 晚
10/10 有夠讚
David
2021 年 11 月 2 日
Very clean. Excellent service at check in and check out.
Breakfast was good and the view ifrom the room is second to none
David
於 2021 年 10 月住了 1 晚
2/10 很糟糕
X.P.
2021 年 9 月 13 日
X.P.
於 2021 年 9 月住了 1 晚
10/10 有夠讚
MS
商務旅客
2021 年 2 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
MS
於 2021 年 2 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2021 年 1 月 22 日
喜歡:員工素質、設施服務和住宿環境和硬體
Beautiful views of the mountains. Grounds were well kept.