Verified
8/10 Good
LUIS
2025/12/3
Liked: Cleanliness, amenities, property conditions & facilities
LUIS
Stayed 3 nights in Nov 2025
High Garden Grand Hotel
3.0 star property
Travelers relax in lush gardens, cool off in pools, savor delicious meals from on-site restaurants, and enjoy convenient access to amenities.
Choose dates to view prices
Photo gallery for High Garden Grand Hotel
High Garden Grand Hotel offers a tropical escape in Lomas de Mazatlán. Guests can dine at two restaurants or enjoy drinks at the swim-up bar. The property features an outdoor pool with waterslide, a children's pool, laundry facilities, and free in-room WiFi.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Pool
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
The current price is NT$1,658
NT$1,658
NT$1,973 total
includes taxes & fees
Mar 30 - Mar 31
Room options
View all photos for Standard Double Room, Pool View
Standard Double Room, Pool View
8.48.4 out of 10
Very good
19 reviews
(19 reviews)
- 320 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
View all photos for Standard Double Room, Lake View
Standard Double Room, Lake View
9.09.0 out of 10
Wonderful
20 reviews
(20 reviews)
- Lake view
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
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About the neighborhood
Lomas de Mazatlán, a neighborhood in Mazatlán, is home to High Garden Grand Hotel. Mazatlán Letters and Monument to the Family are local landmarks, and some of the area's attractions include Mazatlán Aquarium and Munba National Whale Museum. Looking to enjoy an event or a game while in town? See what's happening at Teodoro Mariscal Stadium or Mazatlán Stadium. Visit our Mazatlán travel guide
103 Av. Rafael Buelna Lomas de Mazatlán, Mazatlán, Sin., 82110
What's nearby
The Mazatlan Malecón2 min walk - 0.2 km- La Gran Plaza Mall9 min walk - 0.8 km
- Punta Camaron Beach14 min walk - 1.2 km
- El Cid Country Club Golf Course17 min walk - 1.5 km
- Teodoro Mariscal Stadium17 min walk - 1.5 km
Getting around
- General Rafael Buelna Intl. Airport (MZT)28 min drive
Restaurants
- hotdogs "el charly4 min walk
- McDonald's2 min walk
- Valentino's2 min walk
- El Muchacho Alegre Zona Dorada5 min walk
- Taqueria San Pablo2 min walk
About this property
High Garden Grand Hotel
Hotel near The Mazatlan Malecón
Take advantage of a swim-up bar, a poolside bar, and a garden at High Garden Grand Hotel. Be sure to enjoy a meal at the two on-site restaurants. In addition to laundry facilities and 2 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
- An outdoor pool and a children's pool, along with a waterslide and a swim-up bar
- Free self parking
- Cooked-to-order breakfast (surcharge), a banquet hall, and smoke-free premises
- A 24-hour front desk
Room features
All 150 individually decorated rooms boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
- Bathrooms with showers and hair dryers
- Flat-screen TVs with cable channels
- Wardrobes/closets, daily housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free secured, covered self parking on site
Food and drink
- Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: MXN 89 to 200 for adults and MXN 89 to 200 for children
- 2 bars/lounges
- 2 restaurants
- A poolside bar
- A swim-up bar
- Snack bar/deli
Things to do
- Children's pool
- Outdoor pool
- Waterslide
Family friendly
- Children's pool
- Laundry facilities
- Outdoor pool
- Snack bar/deli
- Waterslide
Conveniences
- 24-hour front desk
- Laundry facilities
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)
Outdoors
- Garden
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- No elevator
- Well-lit path to entrance
More
- Banquet hall
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- Flat-screen TV with cable channels
More
- Air conditioning
- Desk
- Free local calls
- Individual decor
- Mobile key entry
- Phone
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Fee for cooked-to-order breakfast: approximately MXN 89 to 200 for adults, and MXN 89 to 200 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Property is also known as
High Garden Grand Hotel Hotel
High Garden Grand Hotel Mazatlán
High Garden Grand Hotel Hotel Mazatlán
Frequently asked questions
Does High Garden Grand Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at High Garden Grand Hotel?
As of 2026/3/29, prices found for a 1-night stay for 2 adults at High Garden Grand Hotel on 2026/3/30 start from NT$1,658, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is High Garden Grand Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at High Garden Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at High Garden Grand Hotel?
Check-out is at noon.
Where is High Garden Grand Hotel located?
Located in Lomas de Mazatlán, this hotel is within 1 mi (2 km) of Mazatlán Letters and The Mazatlan Malecón. Monument to the Family and Casino del Rey are also within 10 minutes.
Have a question?
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Reviews
High Garden Grand Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Amenities
8.8
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 223 out of 343 reviews
10 - Excellent
223
Rating 8 - Good. 80 out of 343 reviews
8 - Good
80
Rating 6 - Okay. 23 out of 343 reviews
6 - Okay
23
Rating 4 - Poor. 7 out of 343 reviews
4 - Poor
7
Rating 2 - Terrible. 10 out of 343 reviews
2 - Terrible
10
Reviews
Verified
6/10 Okay
Paul
2025/11/9
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was good. Room was very clean and good, but pool was out of order for part of stay, then open, but dirty. no restaurant. no bar.
Paul
Stayed 4 nights in Oct 2025
Verified
10/10 Excellent
Lorena
2024/7/29
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel and pool. The location was great
Lorena
Stayed 3 nights in Jul 2024
Verified
8/10 Good
Carina
2025/5/25
Liked: Property conditions & facilities
Great location between el Malecón, playa del pacífico and restaurants. Walking distance to Soriana and all local shops. Updated property and great poolside view to the beach.
Carina
Stayed 2 nights in May 2025
Verified
10/10 Excellent
Omar
2024/7/25
Liked: Cleanliness, staff & service, property conditions & facilities
The staff its awesome, clean rooms
Omar
Stayed 6 nights in Jul 2024
Verified
10/10 Excellent
Cristina Lopez
2024/8/24
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is walking distance, great staff, clean rooms only thing pool was dirty.
Cristina Lopez
Stayed 7 nights in Aug 2024
Verified
10/10 Excellent
Francisco
2024/7/31
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pool area is great and kid friendly. New hotel so it’s well kept and clean.
Francisco
Stayed 2 nights in Jul 2024
Verified
10/10 Excellent
venom
2024/7/27
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for those who like to go out for a walk on the Malecón, go clubbing
venom
Stayed 1 night in Jul 2024
Verified
10/10 Excellent
Arcadio
2024/7/17
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍💯
Great Location!! Everything walking distance, Malecon 2 min walk!! Very Friendly and clean definitely coming back!👍
Arcadio
Stayed 4 nights in Jul 2024
Verified
10/10 Excellent
Francisco
2024/9/10
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Closed to several bars. Very clean. I didn't like that pool bar opens at 12:30. Servers are very slow. They don’t sell/offer snacks in the pool area and they won’t let you bring snacks or alcohol
Francisco
Stayed 3 nights in Aug 2024
Verified
10/10 Excellent
mario
2025/3/6
Liked: Cleanliness, staff & service, property conditions & facilities
The people at the registration are very polite
mario
Stayed 4 nights in Feb 2025
Verified
2/10 Terrible
Rosendo
2026/3/10
Liked: Cleanliness
Excellent
Rosendo
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Rosendo
2026/3/9
Liked: Cleanliness
Excellent
Rosendo
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Judith
2025/4/7
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!
Judith
Stayed 3 nights in Apr 2025
Verified
10/10 Excellent
Monserrat
2025/10/27
Liked: Cleanliness, staff & service, property conditions & facilities
La
Monserrat
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Jostin
2025/3/5
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Jostin
Stayed 4 nights in Mar 2025
Verified
10/10 Excellent
Karla Yareli
2025/10/8
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💜
Karla Yareli
Stayed 2 nights in Oct 2025
Verified
6/10 Okay
Agustín
2025/10/20
Liked: Amenities
No ac in hallways or the elevator,to much noise all night
Agustín
Stayed 3 nights in Oct 2025
Verified
2/10 Terrible
Arnan
2025/9/9
Disliked: Cleanliness, property conditions & facilities
Totally not worth the money.
Arnan
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
LUIS ALBERTO
2024/12/25
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
LUIS ALBERTO
Stayed 4 nights in Dec 2024
Verified
8/10 Good
yesenia
2024/6/18
Liked: Cleanliness
Disliked: Staff & service, amenities
Across from Valentinos, short walking distance to malecon
yesenia
Stayed 5 nights in Jun 2024
Verified
10/10 Excellent
Adriana
2025/3/3
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Adriana
Stayed 3 nights in Feb 2025
Verified
10/10 Excellent
Angelina
2024/6/19
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relax not alot of people
Angelina
Stayed 2 nights in Jun 2024
Verified
10/10 Excellent
Aldo
2024/7/11
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The only thing I didn’t like is that they didn’t sell alcohol in the pool
Aldo
Stayed 3 nights in Jul 2024
Verified
6/10 Okay
Carlos F
2025/8/29
Disliked: Cleanliness, staff & service
Horrible customer service
The front desk offered horrible customer service. They were rude, not friendly, and they were also questioning every time I walked in in fact, they never gave me a bracelet, but when my guest walked in with me, they demanded that we show our bracelet and I told him I was never given a bracelet. The hotel was not booked and they gave me a room on the third floor when I requested a high room and they told me that they didn’t have enough personnel to clean the room so that’s why I was getting a room on the third floor. I will never stay here ever again.
Carlos F
Stayed 1 night in Aug 2025