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Bambu Resort

Photo gallery for Bambu Resort

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2 outdoor pools
2 outdoor pools
Select Comfort beds, desk, laptop workspace, free WiFi
Select Comfort beds, desk, laptop workspace, free WiFi

Overview of Bambu Resort

Bambu Resort

3.0 star property
Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Km. 159.5, Circunvalacion Mazatenango, Mazatenango, Suchitepequez

Explore the area

  • Popular LocationDino Park20 min drive
  • Popular LocationXetulul Park23 min drive
  • Popular LocationMuseum of Archeology and Ethnology27 min drive

Choose dates to view prices

About this area

Mazatenango

Bambu Resort is located in Mazatenango. The area's natural beauty can be seen at Multiple Use Area Lake Atitlan Basin and local attractions include Xetulul Park and Dino Park.

What's nearby

  • Dino Park - 20 min drive
  • Xetulul Park - 23 min drive
  • San Antonio de Padua Church - 27 min drive
  • Museum of Archeology and Ethnology - 27 min drive
  • CHIYA Art Gallery - 75 min drive

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 150 min drive

About this property

Bambu Resort

3-star hotel with 2 outdoor pools and 24-hour front desk
2 outdoor pools, a spa tub, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and wedding services are onsite.
Bambu Resort offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water. Beds feature Select Comfort mattresses. 55-inch plasma televisions come with cable channels. Bathrooms include showers.

This Mazatenango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–11 AM: USD 8 for adults and USD 9 for children
  • Room service available

Things to do

  • 2 outdoor pools
  • Playground
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Playground

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Select Comfort bed

Bathroom

  • Shower
  • Towels

Entertainment

  • 55-inch plasma TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Heated floors
  • Laptop-friendly workspace
  • Phone

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: USD 8 for adults and USD 9 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Bambu Resort Mazatenango
Bambu Mazatenango
Bambu Resort Hotel
Bambu Resort Mazatenango
Bambu Resort Hotel Mazatenango

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 9 out of 33 reviews
5 - Excellent 27%
Rating 4 - Good. 5 out of 33 reviews
4 - Good 15%
Rating 3 - Okay. 10 out of 33 reviews
3 - Okay 30%
Rating 2 - Poor. 2 out of 33 reviews
2 - Poor 6%
Rating 1 - Terrible. 7 out of 33 reviews
1 - Terrible 21%

3.9/5

Cleanliness

3.6/5

Staff & service

3.1/5

Amenities

3.4/5

Property conditions & facilities

3.0/5

Eco-friendliness

1/5 Terrible

Stayed 4 nights in Feb 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful
Stayed 14 nights in Jan 2022

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bad odor n the room and a lot insects too and I had an emergency and I wanted to cancel my 2 day I was going to stayed thr but they make a big deal and I didn’t got a refund back
Stayed 2 nights in May 2021

3/5 Okay

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
If there's an option I'll take that!
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For me it is an Ok hotel, the "resort" seems that it is a bit overstated. But is an ok hotel. The rooms are clean, the airconditioning kind of new (room 134) a well-equiped bathroom that works and a huge bed, which was very comfortable. I would invest in pillows though. Great pool if you have kids. Alcohol is not permitted in the premisses.
Stayed 1 night in Feb 2020