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Reviews of Balmers Tent Village - Hostel

2 out of 5
Balmers Tent Village - Hostel
Gsteigstrasse 80, Matten bei Interlaken

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 22 reviews" "
Rating 8 - Good. 9 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed informal cool place, full of chilled happy people.
Stayed 2 nights in Jul 2019
Response from Balmers Supercrew on 2019/8/3
Thank you! I am to read that you enjoyed your time at the Tent Village

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is well worth it! Location is great! The place has awesome amenities especially as a 'niche' hostel. And since it's a niche hostel, you're more than likely to be surrounded by like minded travellers. The only thing I wish could have been better was the kitchen facilities - only had a microwave - would be nice to a cook top to prepare meals (especially since Switzerland is nasty expensive haha!) Would recommend 10/10!!!! Also the staff are extremely friendly!!!
Stayed 4 nights in Jun 2019
Response from Balmers Supercrew on 2019/8/3
Thank you for the loving review! I am happy to read that you had such a great time at the campsite. Unfortunately, regulations restrict us from installing a "real" kitchen out there. I hope the staff told you about the free use of the guest kitchen in the main hostel a bit further down the street?

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely short stay at the Balmer's
When it rains, there will be more insects in the tent but that's perfectly normal. On the whole, the tent is quite clean and there is nothing much to complaint about. However, it does get really warm when the sun is out in the morning so be prepared if you are planning to stay in the tent during summer. Lovely staff, nice environment and friendly guests. One thing to be improved: hot water supply is not consistent for the shower
Stayed 4 nights in Jun 2019
Response from Balmers Supercrew on 2019/8/3
Thank you for the great review! I am happy that you enjoyed the camping experience. My apologies for the hot water, we're looking into ways to make it more consistent!

2/10 Terrible

khurram, Melbourne

Disliked: Cleanliness, property conditions & facilities, room comfort
Strictly for backpackers
This is backpackers place with camping facilities. Not a good feel of stay. I am not used to live rough and tough so found my stay terrible. Location is fine with bus connecting to main areas, shopping centre close by. Would not recommend to someone who is not used to with backpacking. It’s also very old site now with facilities deteriorating.
Stayed 2 nights in Aug 2018
Response from lara on 2018/8/29
We are exactly that, a backpackers campsite. We only advertise ourselves as that. Our customers are used to camping, sharing facilities and are on a budget and do not mind staying in tents. We are sorry to hear you did not enjoy your stay, it doesn't sound like it is your kind of stay and reading about the accommodation prior to booking would be more useful to you next time.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an adventure to say the least. They give you your sheets when you check in and you put them on yourself. The beds were alright. The planks on my tent were a bit uneven and I tripped a lot, especially once I took out my contacts. They were out of towels the whole time we were there so bring your own. There is no place to go to the bathroom where you won't be heard by 5+ people. Most of the staff knowledge consisted of where to party nearby. And I was expecting loud but we had fights at 2:30 in the morning that nobody was around to break up. Nobody is really at all conscientious about anyone besides themselves. I did like that there was a microwave to cook food and that we were able to borrow silverware. Honestly if I wasn't pregnant and could have partied a little bit and used some of the toys "(trampolines, pool, volleyball, etc) it would have been better but I was there to see Switzerland and not party at my hotel all night and sleep my day away.
Stayed 2 nights in Aug 2017
Response from lb on 2017/9/13
We are sorry you chose the tent village as this is obviously not what you needed or wanted. We sell our selves as a party hostel and the tent village is after all a camp site.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017
Response from Management on 2017/7/31
Thank you for taking the time to review your experience with us, we greatly appreciate it!

6/10 Okay

yongtaek

Disliked: Property conditions & facilities, room comfort
Good for one night
It's located little bit far from the city, there is only one bus which stops running at 8:30. It is a little difficult to lock the tent from the outside and it is impossible to lock it from the inside so security may be an issue. It did get very cold at night (it was also raining) but they did have extra blankets for people to grab. Due to the rain, we weren't able to take full advantage of the hot tub, trampoline and other things they have set up at the tent site. On the other hand, it was great to spend a night in the environment.
Stayed 1 night in Jun 2017
Response from Management on 2017/7/10
Thank you for taking the time to review your stay, camping in a tent in the alps is an experience for sure! Generally when one books a tent they should be prepared for all weather conditions but am happy you found extra blankets for you to use!

8/10 Good

ANDREW D SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Fun atmosphere, great location, comfortable enough
We were the first people to check in for the summer season, so things were a bit disorganized when we got there, and some amenities were not operational (Hot tub!). However, the atmosphere is very cool, and the location could not be beat. Our tent had a view of Jungfrau. All of the employees were amazing, and seemed to genuinely love their job and the Interlaken area. They worked with us to pick a hike, gave us free bus passes, and found a bed for an unexpected extra person in our party in. The tents are comfortable enough, and cooled down enough at night to crash. Don't expect to be pampered, but if you are looking for a "cheap" (rare in Switzerland) place in Interlaken and don't mind the communal atmosphere, this is a good option.
Response from Management on 2017/6/13
Thank you so much for your lovely review and feedback, we are so happy to hear you had a great time!

6/10 Okay

Verified traveler

Liked: Staff & service
舒适清洁度一般
还是条件比较差的旅舍，只有下午五点后才能办理入住，下大雨时屋里会漏雨，一个灯是坏的，住了三天，没有一天洗澡能洗舒服，第一天三分钟后没热水了，第二天水忽温忽冷，总之也没很热过，第三天水倒是热了，可是开关奇葩，必须一只手用力压着才能出水，于是我必须全程一只手压着开关一只手洗澡。厨房只有微波炉。前台有个女孩子素质还不错，我的订单有问题，她积极解决，给我调了更好的房间。总之如果考虑舒适度，还是选择800米外的巴穆尔的主酒店而不是这个帐篷酒店吧
Stayed 2 nights in Aug 2019

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Balmers Supercrew on 2019/8/3
Thank you!

8/10 Good

민범

Disliked: Cleanliness, room comfort
인터라켄에 이가격대로 이정도면 괜찮습니다 단 여름에도 밤에 입돌아갈수있습니다
Stayed 3 nights in Jul 2019
Response from Balmers Supercrew on 2019/8/3
Thank you for staying with us!

4/10 Poor

Verified traveler

Stayed 1 night in Jul 2019
Response from Balmers on 2019/8/3
Thank you

8/10 Good

Anna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Balmers Supercrew on 2019/8/3
Thank you!

10/10 Excellent

JIHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Ilse on 2019/8/3
Thank you!

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from Balmers Supercrew on 2019/8/3
Thank you

6/10 Okay

Verified traveler

색다른 경험
Stayed 2 nights in Jul 2018
Response from Lara on 2018/8/16
Thanks for sharing your review about your new experience :-D

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from Lara on 2018/8/2
Thank you so much!

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from Lara on 2018/8/2
We appreciate it thank you!

6/10 Okay

Verified traveler

Je ne peux rien évaluer , je n'y suis pas resté à cause du temps pluvieux. C'est idéal quand il fait beau. Mais lors de mon arrivée il pleuvait beaucoup et la température avait énormément chuté. Dans la tente j'avais trop froid. J'y suis restée 20 min et j'ai décidé de chercher un hôtel confortable pour être au chaud. L'accueil était très bien et ils ont été très compréhensible sur ma décision de ne pas rester.
Stayed 1 night in Aug 2017
Response from Management on 2017/9/13
Thank you for your review, shame you did not stay so hard for you to leave a review....it is camping afterall and we do offer many extra blankets. I understand your wish to go somewhere warmer due to the rain but find it incorrect to evaluate our property because it was raining...

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jul 2017
Response from Management on 2017/8/7
Thank you!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The location was nice. If you take the bus, you can get here in 10 mins. Clerks were so kind, too. The room was clean. But there are many people who was chatting very loudly. In hostel, there is club which you can use for free and made big sound. Also there were many many Korean, half Korean and half another countries friends. The cost is so reasonable. Except the noisy, this hostel is good.
Response from General Manager on 2016/8/22
Thank you for taking the time to review your stay! We are a very international hostel with many different nationalities visiting us! We are happy you got to enjoy the bar/club at the main hostel and are sorry some guests talked too loud at the tent village. As it is camping people don't realise that tents have no isolation... Happy travels!!

8/10 Good

Verified traveler

Disliked: Cleanliness, room comfort
텐트이기때문에 춥거나 덥고 자연친화적이지만 그런것ㄹ 좋아하는 사람이라면 충분히 머무를 가치가 있어요~ 스파와 풀장 그외에도 다양한 놀거리를 제공해주고 친절한 스텝들이 있어 즐거웠습니다~
Response from lara@balmers.com on 2017/1/26
Happy to hear you found the tent village eco friendly and that you enjoyed the spa hot tub and pool and our outdoor area!