The staff is very friendly and helpful. I left some money in the room and found this out when I arrived Hirayu bus terminal after checked out. I called the hotel and the manager arranged one staff to hand the money back to me in the bus terminal. Thanks for such arrangement.
Jessie
於 2018 年 9 月住了 1 晚
8/10 不錯哦
真實旅客
團體旅遊, 家庭旅遊
2019 年 11 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Room/services/meal were all fantastic. However, the location is quite far from the nearest bus stop. It is a challenge if you travel with big luggage. Shuttle service (certain hour) between hotel and bus stop would help improve the rating.
Room rate is rather expensive.
真實旅客
於 2019 年 10 月住了 1 晚
10/10 有夠讚
真實旅客
情侶出遊
2019 年 10 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is superb.
Nice and friendly staff.
Highly recommended
This hotel is well-positioned in the beautiful Kamikochi valley, with a very special outdoor onsen. Western style rooms were large (for Japan) but wi-fi only in lobby.
Brian
於 2018 年 10 月住了 1 晚
10/10 有夠讚
真實旅客
2018 年 10 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice and clean onsen. Kaiseki meal was good and a great experience. We stayed one night and then explored and hiked around Kamikochi for a day. You sleep on the floor on mats that they put out for you. Very comfortable and the floor is not hard at all. Beer provided in the fridge and there is a toilet in your room. No shower in the room as that is what the onsen is for...