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Reviews of Green Rich Hotel Matsue Ekimae

3 out of 5
Green Rich Hotel Matsue Ekimae
493-1 Asahimachi, Matsue, Shimane-ken

Reviews

7.4

Good

Rating 10 - Excellent. 61 out of 284 reviews" "
Rating 8 - Good. 114 out of 284 reviews" "
Rating 6 - Okay. 76 out of 284 reviews" "
Rating 4 - Poor. 22 out of 284 reviews" "
Rating 2 - Terrible. 11 out of 284 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

ERIC

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Sic chee

Stayed 1 night in Nov 2022

8/10 Good

Chie

Stayed 1 night in Sep 2022

4/10 Poor

Nicholas

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Golden Week 2021
When you first get there, it seems like it's a standard, up-to-standards Japanese business hotel. But...my request of having a corner and/or a room not in between two other active rooms was not honored. Then I got placed in a room next to the elevator. I didn't notice it at first, but I could hear the elevator noise going up and down ALL THE TIME. Either the elevator is faulty and/or the walls are too thin. I asked to change rooms, but couldn't as it was too late and full. So I was stuck with this room for 3 nights; I could change after that. The new room was on a different floor and about 3-4 doors down from my original room. Nevertheless, you can still hear the elevator! Of course not as loudly though. I was surprised. Then I also noticed that the doors are cheap and the gap between the floor and the door is large, so you can hear hallway noise TOO MUCH. The signs in the hallway, "Please Be Quiet" attest to this I guess...So for the whole stay, I had to sleep with uncomfortable earplugs in. I'm not sure I want to give this hotel chain another try. One can assume it's the same quality for the other locations.
Stayed 6 nights in Apr 2021

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely first stay in Matsue City
Nice clean room with friendly and helpful staff. The location is perfect, right down the street from Shinji Lake and near a bunch of fun restaurants. The bed was a little hard but it still gave us a great night’s sleep. Would definitely stay there again!
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveler

Good stay!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good standard of businessmen's hotel, Similar to Toyoko Inn opposite. Very convenient to station. Breakfast is okay/sufficient fir style of hotel. Would definitely consider using Green Rich hotels again.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Business traveler
Not realy great, but ... good location for sure
Undoubtedly, the hotel is aged and tired without having any manjor renovations for many years. Service was OK as a typical "business" hotel in this country. However, its location is very close from the main station of Matsue, and a good convenience store, 711, is just next to the facility. May not be the first choice, but ... if others are occupied and/or too expensive, this might well be an option.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has artificial hot springs to help you relax. It also has yukata and comfy pillows available. It’s clean and very convenient to the station. The Asian-style breakfast is good value. On the minus side, my bed was hard as a board, and I could hear the mechanics of the lift all night - get a room away from the lifts.
Stayed 2 nights in May 2019

6/10 Okay

Donald, London

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Promised ‘free wifi’ is only for 30 minutes a day: after that, they charge to connect your phone. But Japanese breakfast was good.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quiet, clean and comfortable hotel. It also has vending machines, which is pretty cool in itself.
Stayed 4 nights in Mar 2019

8/10 Good

Lulu

Liked: Cleanliness, staff & service, room comfort
Good location
Bed is comfortable. Light in the room is white tone, if a warm tone it will be better. Close to station.
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Room was small. Decent bath. Conveniently located, 5 minutes walk from train station. Wifi was patchy in the room.
Stayed 3 nights in Nov 2018

2/10 Terrible

fl, china

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is the worst hotel I have ever lived in my life. We were checked into a room with trash on the floor and no wifi. I demanded room change and that young poor staff was helpful. What made me really uncomfortable is when we discovered that my daughter forgot her favorite thing in the room and asked if they can help to ship it back on our own cost, the manager just replied "no such thing was found". The attitude is as cold and as bad as the interior decoration and environment. NEVER stay here if you're finding a place for your family.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

John, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located close to train station. Good sccomodafion overall !
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Sanae

Stayed 2 nights in Apr 2024

2/10 Terrible

??

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
汚かったです
Stayed 1 night in Feb 2024

10/10 Excellent

アキオ

Stayed 1 night in Jan 2024

10/10 Excellent

TADASHI, TAKATUKI-SHI

Traveled with family
Liked: Cleanliness, amenities
Stayed 5 nights in Dec 2023

4/10 Poor

龍治

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

カズユキ

Business traveler
Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

hajime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Business traveler
出張の際に利用しました。ビジネスホテルとしては、ごく普通かなと。できればタオルは2枚借りられると朝のお風呂が快適に利用できます。 あと加湿器が旧型のため、寝る時は結構気になりました。
Stayed 1 night in Dec 2023

6/10 Okay

トシオ

Traveled with family and small children
Liked: Staff & service
値段相応だと思います。 1人素泊まりなら全然良いと思うけど家族連れにはイマイチ、夜中廊下の声がけうるさいとかありますので気になる方はご注意を。 それと専用の無料駐車場が無いのは不便です。
Stayed 1 night in Nov 2023

8/10 Good

Issei

Stayed 1 night in Nov 2023

10/10 Excellent

TADASHI, TAKATUKI-SHI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が早く的確で明るい感じが素晴らしい。朝食も美味しく大満足です。
Stayed 7 nights in Oct 2023

10/10 Excellent

Kimiko, outaku

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から近いし　人口温泉でも疲れは取れるし フロントの方たちは親切で丁寧　また松江に泊まる時は利用します。
Stayed 3 nights in Oct 2023

10/10 Excellent

TAKUYA

Stayed 2 nights in Oct 2023

6/10 Okay

NAO

Stayed 1 night in Sep 2023

6/10 Okay

sho

Business traveler
良かったです
Stayed 5 nights in Sep 2023

8/10 Good

kato

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

yuuki

Stayed 1 night in Aug 2023

6/10 Okay

zzz

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

takahiro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素敵な旅になりました！スタッフの方々に感謝！
Stayed 1 night in Aug 2023

6/10 Okay

Chiharu, Kameido Koto

コスパがよかった。 ベッドの寝心地がよかった。 チェックイン、アウトはスムーズだった。
Stayed 2 nights in Aug 2023

10/10 Excellent

WEN CHIN

Stayed 1 night in Aug 2023

8/10 Good

YOSHIDA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

ユリカ

Disliked: Staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Satoru

Liked: Staff & service
ホテルスタッフの方の対応、朝食はよく、駅近でいいのですが、以下気にする人には厳しいかも... ・音に敏感な方 　施設が古く、エアコン音、他の部屋の出入り音がやや響く 　※私は疲れていて爆睡だったので気にならなかったが ・遮光カーテンが光制御が弱い 　朝になると遮光カーテンが弱いためか光が入ってくるので目が覚める
Stayed 2 nights in Jul 2023

10/10 Excellent

Noriko, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

MASAAKI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切丁寧な対応してもらった。心暖まる時間が過ごせた。
Stayed 1 night in Jul 2023

6/10 Okay

Atsushi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

masahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

??

Stayed 1 night in Jun 2023

10/10 Excellent

ちひろ

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

alberto

Liked: Staff & service, property conditions & facilities, room comfort
Mala sensación por el tabaco
Cometí el error de coger una habitación de fumadores y no la pude cambiar. Sinceramente, el olor a tabaco era muy molesto, en la habitación y en toda la planta. La culpa fue mía pero eso condicionó toda mi impresión. Una lastima porque todo lo demás bastante bien
Stayed 3 nights in Jun 2023