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Reviews of Masseria Santa Lucia

Masseria Santa Lucia
Via delle Arti Snc, Matera

Reviews

9.2

Wonderful

Rating 10 - Excellent. 37 out of 55 reviews" "
Rating 8 - Good. 14 out of 55 reviews" "
Rating 6 - Okay. 3 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with lots of space, great pool and large bright room
Stayed 2 nights in Sep 2023

10/10 Excellent

Victoria

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I must say it was a truly delightful experience. This hotel is a hidden gem, located just a 9-minute drive away from the historical town of Matera. The service at Masseria Santa Lucia was nothing short of exceptional; staff made us feel incredibly welcome. The attention to detail and genuine care they exhibited truly made a difference in creating a memorable experience. One of the standout features of this hotel is the historic building itself, which exudes charm and character. The rooms, designed in a cave-like fashion, perfectly blend the historical elements with modern comfort. The attention to preserving the historical character while providing all the necessary amenities was impressive. It felt like stepping back in time while still enjoying the conveniences of contemporary accommodations. The hotel's pool area deserves special mention as it is absolutely gorgeous. Breakfast was included in our stay, which was delicious with a lot of options. Thank you so much !
Stayed 2 nights in Jul 2023

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, pleasant and helpful staff, delicious breakfast, even had a supermarket conveniently close
Stayed 2 nights in May 2023

10/10 Excellent

zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect!
The pros; the place is beautiful and the pool is fab if the weather is in your favour, especially after a day walking around the town. The room was huge and clean, very comfortable bed. The onsite restaurant is good. The staff are super helpful, friendly, and accommodating. Drinks are a good price. The cons; the room was very warm at night and the air con only seems to blow warm air, so not the best night's sleep. Also the shower was really bad water pressure, difficult to have a good shower. Breakfast was very poor, there is a lot of room for improvement there.
Stayed 3 nights in May 2023

8/10 Good

Susan

Stayed 3 nights in Apr 2023

10/10 Excellent

kwangje

Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Lovely building but only 2 stars
Room was basic with no tea/coffee making facilities, poor in room Wi-Fi, a small TV with no English channels. Room not sound proofed enough to exclude the sound of the barking guard dog or car transporter at the neighbouring car rental compound, nor the sound of a noisy family in the room next door. The room was ill equipped in other ways too - three pillows and one cheap plastic cup in a double room for two people. We also had to request toilet rolls which were forgotten on one day. The in room air conditioning is good. The hotel is in the middle of a industrial estate. It is visually well screened once you are inside the gates, but traffic and other noise can be heard. It is only 10 minutes drive from the historic centre. The pool man is surly and he allows furniture to be reserved for the whole day even when not in use. We ordered a sandwich from the same man and witnessed him spending 15 minutes on his phone before starting to prepare our sandwich. The pool is open to non residents, so became very busy at times. We found communication very difficult with a number of staff members who had very little grasp or understanding of English. We had very slow service in the restaurant by inexperienced staff who spent a lot of time on their phones. One phone even rang in the pocket of the server at our table! The food was v good, although served on plastic plates, but we cancelled a further dinner booking because of the service and attitude of the servers.
Stayed 4 nights in Jul 2022

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2022

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Very good hotel, clean and very friendly and helpful staff, told us about a range of places of interest to visit in the city
Stayed 1 night in Dec 2021

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Tastefully furnished and well laid-out farmhouse. You really wouldn't expect to find such a piece of tranquility in an otherwise industrial outskirt of the city. The real highlight for us was the restaurant which featured fantastic artworks. The guy who served us was very friendly and helpful and the food was a very high standard.
Stayed 1 night in Sep 2021

10/10 Excellent

Paul Mc

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful apartment located right downtown next to all Matera has to offer. Everything is walking distance. The apartment is beautifully designed with every amenity we needed.WIFI is great. Our host Nicola greeted us with coffee and was on hand to take care of any request we had. He even arranged for a masseuse to come to the apartment for my girlfriend. There are a few other apartments within the property all with separate entrances and although they where occupied we could not hear the other guests. We highly recommend this property.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful!!! It is not located close to the Sassi
Stayed 1 night in Oct 2019

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstandin retreat away from tourists & bustle!
Outstanding! The owners are extremely pleasant and gracious. And they have created a beautiful experience. It's a bit distant from the historic center, so (if you don't drive) you will need to plan your transport. At first I was worried at the distance; but in the end, I was so happy with this location. The proprietors are ready to answer any questions or advise if asked. Lovely service, beautiful rooms and outdoor courtyard. And each room's outdoor seating are a special treat when recovering from a hectic or long day.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

2/10 Terrible

Annette

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Alessandro

Traveled with family
Disliked: Cleanliness
Ottima struttura per fare eventi...si trova un una zona tranquilla e vicino al centro....pulizia lascia molto a desiderare...camere non perfettamente insonorizzate...colazione solo dolce e poca scelta...da migliorare...
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mattia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentile, educato e accogliente, camera pulitissima, masseria meravigliosa!
Stayed 1 night in Dec 2023

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella Masseria
Bella Masseria
Stayed 1 night in Nov 2023

10/10 Excellent

marco

Stayed 2 nights in Oct 2023

10/10 Excellent

MARCO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura di nostro gradimento
Stayed 1 night in Oct 2023

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour de 2 nuits octobre
Belle masseria avec chambre confortable, accès via une zone commerciale mais sans désagrément. Bon accueil avec explications touristiques sur Matera. Tout est bien, seul bémol sur le petit déjeuner qui est minimaliste (des propositions en supplément) et jus d'orange de basse qualité en supplément. Grand parking gratuit, 10mn en voiture de Matera.
Stayed 2 nights in Oct 2023

8/10 Good

Ake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay at. Very convenient. Lots of space and pool area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una esperienza bellissima...da rifare
Stayed 2 nights in Aug 2023

8/10 Good

corinne

Stayed 1 night in Aug 2023

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sitio muy agradable y recomendable
Stayed 1 night in Jul 2023

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Bella struttura, personale gentile, cibo ottimo, colazione abbondante, parcheggio in loco, camere spaziose. Raccomandato!
Stayed 1 night in Apr 2023

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veramente un gran bel posto !
Stayed 2 nights in Oct 2022

10/10 Excellent

Philippe

Stayed 2 nights in Oct 2022

10/10 Excellent

VALTER NELSON

Stayed 1 night in Sep 2022

10/10 Excellent

Catalina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La infraestructura del lugar es muy típica de la zona, el parqueo es muy cómodo y el personal muy amable
Stayed 1 night in Mar 2022

8/10 Good

Fabrizio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funziona tutto Personale accogliente preparato giovane
Stayed 1 night in Aug 2021

10/10 Excellent

Matteo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissima location
Bellissima struttura, appartamento ampio e dotate di tutti i confort. Personale gentile. Ho usufruito della piscina e dell' Ottimo ristorante. Ci tornerei sicuramente.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura, el Servizio , Il ristorante, tutto fantastico. Le camere veramente stupende. Finamente arrédate ed enormi!!! Consigliatissimo
Stayed 1 night in Aug 2021

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Un très bon accueil de cet établissement où nous avons passé un excellent moment. La piscine est superbe; le petit déjeuner très bon, les chambres f et ont listened et confortables.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura appena fuori città, necessità di auto per spostamenti. La masseria in sé è stupenda, le camere molte belle e pittoresche tutto rinnovatao. Ottima colazione. Personale molto accogliente.
Stayed 1 night in Oct 2019

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La base ideale per visitare i sassi
una location meravigliosa, con stanze stupende e nuovissime, in stile locale. Letto super comodo, bagno bellissimo, aria condizionata ottima. Piscina in fase di ultimazione. Parcheggio comodissimo interno.
Stayed 1 night in Aug 2019

8/10 Good

Domizia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

STEFANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019