Citotel Massif Central hotels

"We spent three nights at the hotel to celebrate our 20th wedding anniversary. We had never been to Vichy. The experience was excellent, the hotel was beautiful and everything was clean and up-to-date. We booked a junior suite, which was lovely. Evening cocktails in the beautiful bar were beautifully served. Our spa treatments were excellent and the facilities are modern and very clean. Highly recommend!"

"The property is very lovely. The staff are great and extremely helpful! The surrounding area is great for restaurants and shopping and walking. The property does not have a restaurant, but does offer a full breakfast buffet. Clean and great service. "

"We stayed in a studio which slept 4, it was ideal for our family. Very well equipped rooms with everything you could need. We used the spa which was a bonus, very clean and quiet although on the small side it was very enjoyable. Staff were very friendly and helpful "

"Recommend "

"Excellent hotel in lively part of town. Cool bars restaurant. In the morning, quiet, peaceful and a great breakfast. Black pudding in France, whatever next. "

"Very clean and pretty property. Good A/C. Just it's a bit far from the train station. But the low rate was enough to compensate this issue."

"Very good value, no-frills hotel - extremely convenient and efficient, generous breakfast buffet"

"Stayd for 1 night. Nice place overall, but the breakfast could be a little improved, but you won't starve. I liked it"

"As a cheap hotel, my expectation was rock bottom. I just wanted a bed in an air conditioned room. Somehow, they screwed it up! I arrived after a long drive to a sign apologising for the lack of a/c in French. I had to ask the receptionist if this referred to the rooms too. It did. On one of the hottest days. Wonderful! This alone was a pain and I was stuck without the room. Once getting to the room, the keycard stopped working almost immediately, which led to several frustrating trips to reception, after which we discovered that the door would open itself sometimes sans card. I had to hit the supermarket before it closed and got very annoyed by the constant issues. I eventually got a new room. Great! Except the fan wasn't working. There was only one socket in the whole room and the soap was empty. Okay, it was cheap, I can't expect....wait, what's that? A beetle infestation and the door also didn't lock? Not just a few beetles, but tens of them creeping through the door seals and getting everywhere. I even awoke in the night to find two on me! I also had to angle the bed against the door to stop it from being opened. The next morning, I mentioned the infestation - resigned to the fact that this was the worst hotel experience of my life - and I've stayed in cheap hotels in third world countries! The girl on reception presented a print out with a beetle and a cockroach and asked me which it was. Apparently they come out in the heat. Just not at other nearby hotels! "