麻薩諸塞旅館

「It’s just that there’s no one at the front desk. It’s very inconvenient when we need some help and there’s no employee at the front desk to help. The room was okay but windows couldn’t open and it’s poor ventilation. But very quiet and safe. Coffee machine very not clean and bathroom are very small.」

「Staff is non-existent. I did see some people cleaning rooms. Self check-in and self-check-out. I was told it would be by text, but all instructions came by email, so I missed the check-out instructions. I was long gone when I saw it. No coffee in the morning is major!!! Better instructions for Roku TV and for the A/C split unit would be nice. Parking was insufficient, so I parked on the lawn the first night. Our room only had sheer curtains on a first floor. Privacy or room darkening shades...

「Richard was amazing and the whole staff made my stay fantastic….Brass Key is a very special place…」

「It is a gem!」