麻薩諸塞旅館

「the best luxury hotel in Boston,with big room space and luxury amendity.」

「Clean, comfortable, close to the airport」

「As older travelers my wife and I are earlier risers than most I guess as breakfast doesn’t open till 7:00 am which means no coffee. The in room coffee makers are basically useless as they provide everything but a filter and I for one don’t like grounds floating around. There is a piece of napkin like material in the coffee kit but doesn’t work well whatsoever. Our room was not done when we returned from a day out and when we inquired at the desk my wife’s answer was we’ll look into it. Wanting...

「So far so good 」

「I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and...