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馬紹爾斯利普套房飯店的評分

2.5 out of 5
馬紹爾斯利普套房飯店
1300 Nwakama Street, Marshall, MN

評論

9.0

太棒了

10 分，有夠讚；330 則評論中有 202 則" "
8 分，不錯哦；330 則評論中有 94 則" "
6 分，一般般；330 則評論中有 17 則" "
4 分，不太好；330 則評論中有 11 則" "
2 分，很糟糕；330 則評論中有 6 則" "

9.4/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.2/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Mattey

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean hotel. Staff was super friendly. Worked with us to get us checked in a little early due to timing with the wedding we weee attending which we were super thankful for.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Randall

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Well keeped motel. Convenient off highway exit. Quiet surroundings.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

William

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best hotel in town!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Nikki

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have stayed here several times. I will always pay more for a clean, quiet hotel. The Sleep Inn delivers all that and more at a competitive rate. It's the only place I will stay in Marshall!
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Zac

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

2/10 很糟糕

Carter

於 2024 年 2 月住了 1 晚

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Melissa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Sharon，Marshall

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
Fine
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Diane

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Ronald

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Todd

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Donald

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, very quiet. Comfy bed! We will happily stay here again when visiting our grandson at college. Only one suggestion: grab bars and non-slip footing in the tub/shower. We're both pretty mobile, but at our age we take the risk of a fall seriously. It was uncomfortable stepping into the shower with nothing to grab but the curtain.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Connie

於 2023 年 9 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
於 2023 年 9 月住了 4 晚

10/10 有夠讚

Angela

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Jeff

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Mary

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
just one disappointment
Arrived onSaturday and they allowed me to check in a little early. Room was clean and comfortable. Wish tub had grab bar. Checked out Monday morning left a mesh bag with dirty laundry, called back,said they couldnt check. Told to call back Tuesday. I did told me they had rented room and couldnt check room and nothing had been turned in. Breakfast was terrific
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Sarah，Minnetrista

於 2023 年 8 月住了 1 晚

8/10 不錯哦

Carrie

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect place to stay while in town for business
I have never stayed at a Sleep Inn. I was pleasantly surprised. It is fairly new and clean. Bed was pretty comfortable. Close to Starbucks and restaurants. In room fridge. Fresh fruit with continental breakfast. Would stay here again.
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Brian

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 有夠讚

RaNae

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice
Very nice. I would stay there again.
於 2023 年 8 月住了 2 晚

4/10 不太好

Alexander

喜歡：住宿環境和硬體
不喜歡：員工素質

8/10 不錯哦

Jim

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Comfortable
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Amy

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Marshall mn weekend
Nice rooms and friendly staff. Very helpful
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Kenneth

商務旅客
喜歡：住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Kevin

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Great property in a small community.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Karl

於 2023 年 5 月住了 2 晚

10/10 有夠讚

Tarell

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Staff was friendly & helpful. Hotel is clean.
於 2023 年 5 月住了 1 晚
Joe 於 2023年5月15日回覆
Thank you for taking the time to complete our online survey and giving the Sleep Inn of Marshall perfect scores!As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a "must share" with management personnel and team. I appreciate you taking the time to provide feedback regarding your experience.Best regards,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

Vanessa

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
clean and good breakfast
於 2023 年 5 月住了 2 晚
Joe 於 2023年5月12日回覆
Thank you for taking the time to complete this review regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

2/10 很糟糕

Jacqueline

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
Pre-paid for 2 rooms. We arrived and desk clerk said she had given our rooms we already had paid for to another guest and they were booked and wouldn’t even let us in the hotel. Desk clerk said didn’t know how to find Expedia on her computer to see about a refund. Expedia was contacted and the end result is that the hotel manager isn’t going to refund even after all he/she needed was for us to give him/her the front desk clerks name and even though we got her name Manager isn’t going to issue a refund. We have never experienced this before such horrible customer service with Sleep Inn and Expedia. They have charged my credit card for rooms we prepaid for and they would not let us in to stay in our rooms we paid for ahead of time! Shame on you Sleep Inn and Shame on you Expedia for stealing from your fellow human off of their hard earned monies!
於 2023 年 5 月住了 1 晚
Joe 於 2023年5月10日回覆
Thank you for taking the time to complete this online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

WILLIAM，Northfield

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The woman that helped me at check in was extremely friendly and helpful. I didn’t catch her name, it might have been Mimi? Anyway, she is a great ambassador for you and good in a customer-facing role.
於 2023 年 4 月住了 1 晚
Joe 於 2023年5月2日回覆
Thank you for taking the time to complete the online review and giving the Sleep Inn of Marshall perfect scores!As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a "must share" with management personnel and team. I appreciate you taking the time to provide feedback regarding your experience.Best regards,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

Gary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent value. Clean, quiet, and pleasant.
於 2023 年 4 月住了 1 晚
Joe 於 2023年4月21日回覆
Thank you for taking the time to complete this online review and giving the Sleep Inn of Marshall perfect scores!As service is the only product that we sell, creating rewarding experiences for our guests is why reviews like this are a "must share" with management personnel and team. I appreciate you taking the time to provide feedback regarding your experience.Best regards,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The Sleep Inn is a great place to stat when in the Marshall area. Friendly staff and great rooms at a great price.
於 2023 年 3 月住了 1 晚
Joe 於 2023年3月27日回覆
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you are traveling to our area again soon, don't hesitate to call us. Joe ReinGeneral ManagerSleep Inn Marshall, MN

10/10 有夠讚

Gail

於 2023 年 2 月住了 2 晚
Joe 於 2023年3月27日回覆
Dear Happy Guest. Thank you for giving us a perfect rating! I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Joe ReinGeneral ManagerSleep Inn Marshall, MN

10/10 有夠讚

Tarell

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Have stayed there before & they asked if I wanted the same room. Friendly staff & nice room.
於 2023 年 2 月住了 1 晚
Joe 於 2023年3月18日回覆
Dear Tarell. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

WILLIAM，Northfield

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and new
於 2023 年 2 月住了 1 晚
Joe 於 2023年3月18日回覆
Dear William. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

Scott

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 1 月住了 1 晚
Joe 於 2023年3月18日回覆
Dear Scott. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

Michael

喜歡：員工素質、設施服務和住宿環境和硬體
Good service very friendly
於 2022 年 12 月住了 1 晚
JOE 於 2023年1月1日回覆
Dear Happy Guest. Thank you for giving us a perfect rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

Mark

喜歡：整潔度、員工素質和住宿環境和硬體
於 2022 年 12 月住了 1 晚

10/10 有夠讚

Randall

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 1 晚
Joe 於 2022年11月25日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us. We can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

Ashley

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Very clean with a lot of amenities. Would recommend.
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Joan

Lovely room and friendly people. Very clean. Nice breakfast.
於 2022 年 10 月住了 1 晚
Joe 於 2022年10月31日回覆
Thank you for taking the time to complete this online review and giving the Sleep Inn of Marshall perfect scores!As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a "must share" with management personnel and team. I appreciate you taking the time to provide feedback regarding your experience.Best regards,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

4/10 不太好

JODY

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：整潔度
Room smelled like smoke. The hair dryer did not work. Bath tub drain was clogged.
於 2022 年 10 月住了 1 晚
Joe 於 2022年10月20日回覆
Thank you for taking the time to complete this online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

Roger

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 2 晚
Joe 於 2022年10月10日回覆
Thank you for taking the time to complete our online survey and giving the Sleep Inn of Marshall perfect scores!As service is the only product that we sell, creating rewarding experiences for our guests is why reviews of this kind are a "must share" with management personnel and team. I appreciate you taking the time to provide feedback regarding your experience.Best regards,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

6/10 一般般

Marla

於 2022 年 9 月住了 1 晚
Joe 於 2022年10月2日回覆
Thank you for taking the time to complete this online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

Amy

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Dry Clean! Spa was wonderful. Room was comfortable and had everything we needed.
於 2022 年 9 月住了 1 晚
Joe 於 2022年9月8日回覆
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us. We can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

10/10 有夠讚

Brian

於 2022 年 8 月住了 1 晚
Joe 於 2022年8月31日回覆
Thank you for taking the time to complete a review regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your review responses will serve as encouragement to all our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Joe ReinGeneral ManagerSleep Inn and Suites, Marshall

4/10 不太好

Vicky

不喜歡：住宿環境和硬體
於 2022 年 8 月住了 1 晚