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Alex Hotel & Spa

3.0 star property
Hotel in Marseille with a full-service spa and a 24-hour fitness center

Choose dates to view prices

The Alex Hotel & Spa near Old Port of Marseille offers a peaceful retreat with a rooftop terrace and bar. Enjoy spa treatments, free in-room WiFi, 24-hour gym access, a business center, and attentive staff providing luggage storage and concierge services.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Housekeeping
  • Laundry
The current price is NT$3,013
NT$3,472 total
includes taxes & fees
Jan 11 - 2026/1/12

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room

Club Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Coffee/tea maker
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Bathrobes
Hair dryer
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

8.8 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Suite

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Signature Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite with rooftop

Premium bedding, in-room safe, blackout drapes, soundproofing

Executive Suite with rooftop

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Prestige Quadruple Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Prestige Quadruple Suite

  • Sleeps 4

View all photos for Junior Suite

Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3

View all photos for Club Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

  • Sleeps 2

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About the neighborhood

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

What's nearby

  • La Canebiere - 5 min walk - 0.4 km
  • Centre Bourse - 5 min walk - 0.5 km
  • University of Aix-Marseille I - 6 min walk - 0.6 km
  • Cours Julien - 9 min walk - 0.8 km
  • Le Panier - 11 min walk - 1.0 km

Getting around

  • St. Charles Station - 1 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪EXKi - ‬3 min walk
  • ‪Carls Junior - ‬3 min walk
  • ‪Il Caffè Di Roma - ‬3 min walk
  • ‪Sur le Pouce - ‬4 min walk

About this property

Alex Hotel & Spa

Hotel near Grand Port Maritime de Marseille
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Alex Hotel & Spa. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), an elevator, and free newspapers
  • Concierge services, a front-desk safe, and smoke-free premises
  • Multilingual staff, 1 meeting room, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Alex Hotel & Spa offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Highchairs, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Is Alex Hotel & Spa pet-friendly?

Yes, Alex Hotel & Spa allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Alex Hotel & Spa?

As of 2025/12/11, prices found for a 1-night stay for 2 adults at Alex Hotel & Spa on 2026/1/11 start from NT$3,013, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Alex Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Alex Hotel & Spa?

Check-out is at noon.

Where is Alex Hotel & Spa located?

Located in Belsunce, this spa hotel is within a 10-minute walk of La Canebiere, Centre Bourse, and Saint Vincent de Paul Church. Marseille History Museum and Musée de la Marine are also within 15 minutes. St. Charles Station is only a 2-minute walk and Noailles Station is 7 minutes.

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Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 730 reviews
Rating 8 - Good. 219 out of 730 reviews
Rating 6 - Okay. 49 out of 730 reviews
Rating 4 - Poor. 10 out of 730 reviews
Rating 2 - Terrible. 17 out of 730 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful desk clerk for our late check in, room was clean and inviting
Stayed 1 night in Nov 2025

6/10 Okay

Suzanne

Liked: Amenities
Very Convenient to train station.
Stayed 1 night in Sep 2025

10/10 Excellent

Songlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel to stay

nice hotel, comfort room and have the equipment and amenity we need, convenient location, will stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to train station and downtown. Only issue was the male staff in the bre
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Large bathroom with spacious shower. Comfortable beds.
Stayed 1 night in Sep 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and clean. Staff was friendly and helpful. Room was small but nice. Breakfast was good.
Stayed 3 nights in Sep 2025

8/10 Good

maria del pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito htel
Stayed 2 nights in Aug 2025

6/10 Okay

Matt

Liked: Staff & service
Decent hotel but way over priced for what you got.
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable roo, excellent location, excellent service & breakfast. Unfortunately the immediate area around the hotel is a bit dodgy, but the hotel is a diamond in the rough
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great! Bfast was excellent. The location is great for train travel. You can walk to the area of Old Port in 20-30 minutes. We enjoyed our stay at the property. The location is in a very diverse area. We felt safe at the Alex.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Great recommendations for lunches and dinners. The hotel room was very clean and spacious for our needs. The hotel was in a great location. It was very close the train station and rental cars. Also there were several restaurants within walking distance. They do not have parking, but there is a garage that the car rentals are in that is public parking as well. This is a family owned hotel. The breakfast was great.
Stayed 1 night in Oct 2025

8/10 Good

Eeva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with modern decor across from train station . Super convenient for early departure next morning .
Stayed 1 night in Jul 2025

6/10 Okay

Richard

Liked: Cleanliness
Location is good
Stayed 1 night in May 2025

8/10 Good

Ho-ly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located right across from a train/bus station, and within walking distance to major sites. Room was very clean and staff extremely friendly, helpful and accommodating. That said, the immediate area around the property was fairly dirty, messy and overall unappealing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom. Friendly staff. Near train station.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find across from train station. Delicious breakfast with outdoor and indoor seating. Comfortable room. Walking distance to many restaurants in Old Port.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, helpful staff!

We loved this hotel, and it’s convenience to the train station and many restaurants. The staff were super friendly and the rooms were clean and comfortable. Note: the pool is not included in your stay, and some rooms have no elevator access, so be mindful when booking.
Stayed 1 night in Jul 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to the train station and all the sites
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay here, reception staff were so accommodating and were able to direct me to the best spots.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex Hotel was friendly with a good room and nice breakfast. Gym facility was also good. Reception looked after our bags when early for check in and offered water on a hot day.
Stayed 1 night in Jun 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great location right next to the train station. Be sure to go down the escalator and not the stairs as they are a challenge with luggage. Easy to walk around the city from here. Room was great- we got a jr suite for extra space and it was perfect!
Stayed 2 nights in Jul 2025

6/10 Okay

Deo

Room was smelly specially the toilet
Stayed 1 night in Sep 2025

6/10 Okay

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is fine and it’s very convenient 1 minute walk to the station. Not in a great area though.
Stayed 1 night in Jul 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
My second time staying at Alex hotel. Very pleasant place in the middle of the city. We specifically liked the p
Stayed 2 nights in Jun 2025