8/10 不錯哦
Helen，Stafford
家庭旅遊
2025 年 7 月 12 日
喜歡：整潔度、設施服務和住宿環境和硬體
This is a great hotel with good facilities.
Pros:
Staff are very friendly and will do anything g to help. Good selection of activities every day from the animation team.
Rooms well maintained and nice with daily cleaning.
Amazing spa with great staff and massages
Good gym (though air con could do with an upgrade)
Shuttle into Marrakech - only 10 mins & free
Cons:
Main buffet restaurant chaotic. Always running out of food, cups, cutlery, glasses. Huge queues for non-Moroccan food and not a great choice. Very little meat. Breakfast choice been better in other hotels. Staff work very hard but are very understaffed so even drinks are self service (only soft drinks, wine & beer in restaurant).
Cocktail bar near pool full of wasps, impossible to enjoy a quiet drink
No air conditioning in spa rooms which was unfortunate and felt sorry for staff
Not a great selection of drinks - cocktails mostly pre-made, no smoothies
No ice cream throughout day except tub in main restaurant (big queue - two flavours!)
Food not labelled for allergies at all
Snack open at 3.30pm with good selection of pastries
Would be good for mini fridge to contain some of the inclusive drinks
Definitely stayed in better 5 star hotels and would say it’s a 4 star however we did pay less than we would for the more luxurious hotels so felt we got good value for money and would definitely return
Helen
於 2025 年 7 月住了 5 晚