"I checked in with an employee who mentioned that he was new. It took over 20 min. He was having issues with checking me in. Then he was having issues with my credit card. No problem... I was patient. We put our stuff in the room and went out for the evening. When we came back, the room keys did not work. Went back to the front desk where a nice woman was working. She checked and said the system didn't show that I had ever been checked in and they had assigned that room to another guest! We got...
Rochester Central Business District, 2 km from Marketview Heights
7.4 out of 10, Good, (1,002 reviews)
7.4/10
Good
(1,002 reviews)
"Where to start? Your first impression of the hotel is the squeaky escalator to the lobby that sounds like it hasn't been fixed in 6 years. That's because it hasn't because that is when we stayed there last. Our first room had the bathroom sink in the hallway & chipped paint in the bathtub. They were kind enough to move us to another room which was nicer but the shower doors wouldn't close. The pillows aren't standard pillows, they are throw pillows in cases. They are tiny and have no support. At...
"The remote was broken , the card key to my room stop working at 10pm before i had to check out the next day , i asked in front desk for towels never got them and i paid 381 for one night !"
"Stayed at the Strathallen for one night, as I had a high school reunion just a couple blocks away. Just a great property in a perfect location to be near a lot of Rochester attractions. The room was amazing, very large and in excellent condition. Perfect amenities, and a beautiful balcony overlooking part of the neighborhood. The restaurant and bar on the ground level were wonderful, with impeccable service. Highly recommended!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.