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"Excellent staff and great facilities "

"Nice clean friendly Hotel in the heart of the shopping area so great location too …"

"Clean quiet room"

"Impressive checkin service, great dining option at reasonable prices topped off with. Great big comfy bed and amenities. Breakfast was different as I was asked for name rather than room number and my leaving luggage was put safe so I didn’t clutter the dining room. Food has been excellent and what you’d expect from a MPW menu. Step above wher I usually stay at the sister hotel in Dover."

"Everthing was outstanding .. thank you 😊 "

"Free car park, quiet room, walkable distance to town centre."

"Great service , room was great very clean and comfortable bed , will be back "

"I recently stayed at Shenandoah House while visiting family nearby, and chose it because it was pet-friendly and had such excellent reviews. I’m so glad I did. From the moment we arrived, we received a genuinely warm welcome from Jim, who immediately made friends with our dog. The room was clean, comfortable and thoughtfully set up. The cooked English breakfast was honestly one of the best I’ve had, and the breakfast room itself was a great bonus, with a fridge and microwave available for guests to use. There’s also a lovely garden, which Jim is happy to allow dogs into. Parking was on street with no restrictions, and the area itself was very quiet. The location is ideal, the beach is just a short walk away, the station is nearby and it’s an easy, pleasant 15 minute walk into the main centre. Overall, it truly felt like a home‑from‑home experience and offered great value for money. I’ll definitely be booking here again. "

"The staff were really friendly and welcoming. Was a little disappointed to be charged for parking, this seemed a little unnecessary given the location and felt like just a way to extract more money from guests. Given the location almost all guests would have to have driven so it would be clearer to include the full costs in one hotel price than have hidden costs as soon as you arrive. "