Property entrance

Reviews of Pension Aduar

2.5 out of 5
Pension Aduar
Calle Aduar N 7, Marbella, Malaga

Reviews

8.0

Very Good

Rating 10 - Excellent. 68 out of 162 reviews" "
Rating 8 - Good. 55 out of 162 reviews" "
Rating 6 - Okay. 21 out of 162 reviews" "
Rating 4 - Poor. 6 out of 162 reviews" "
Rating 2 - Terrible. 12 out of 162 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric, Minneapolis

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Unbeatable value for this place, right in the middle of the historic part of Marbella. The rooms are tiny, and most of them don't have en suite bathrooms, but at this price who cares? There are dozens of good dining and drinking options within walking distance, along with a lot of shopping. The pension itself is very attractive, well-maintained, and leafy with multiple terrasses for sitting and having a coffee among flowers. They welcomed me while I was traveling with my cat. Altogether an excellent experience.
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a few nights,deposit/card policy?!
Clean, bed is comfy, well located and right in the old town. Has balcony but closed after 10pm. Toilet and shower are communal so going for a show in winter could be challenging. Something I don't understand is they would take your card details otherwise 50 euro in case you violate house rules. I have never come across taking card details or that much amount of money in any other hotel/hostel/BnB for this purpose, and I have travelled a lot, which makes this mandatory measure a bit unreasonable.
Stayed 1 night in Dec 2023

2/10 Terrible

GIOCONDA

Disliked: Staff & service, amenities
The reception team at Pension Aduar, is not all that friendly and not very helpful. I stayed 3 nights, and on my last night, I spent it in and out of the bathroom with food poisoning from a recommendation they made to a restaurant. When I went to ask for help (obviously not for free) with getting drinks and/or medicine or an extended time to check out, I was greeted with “No, we don’t offer those services.” However, they are fast to charge a full night if you stay past noon, with no exceptions. That would’ve been fine in any other given situation, but I was sick and felt weak and unwell and I was by myself. I’m very disappointed in the “services” here.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and area too
Stayed 1 night in Nov 2023

10/10 Excellent

Charlotte

Stayed 1 night in Oct 2023
Response from Equipo de Pension Aduar on 2023/10/19
Gracias por su puntuación tan alta. Nos encanta que su estancia haya sido de su gusto. Esperamos verle de nuevo. Un saludo.

4/10 Poor

Ryan

Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Equipo de Pensión Aduar on 2023/10/19
Gracias por su visita y su puntuación. Lamentamos mucho que no hemos cumplido con sus expectativas. Pero si había algo no de su gusto y nos avisó, lo entendimos mejor. Esperamos que nos de oportunidad mejorar su opinión en su próxima visita. Un saludo.

10/10 Excellent

Klarna

Stayed 8 nights in Aug 2023
Response from Bohdan -recepcion on 2023/8/30
Estimada Klarna .Muchas gracias por puntuacion tan alta.Esperamos ver de nuevo pronto en PENSION ADUAR .Saludos.

2/10 Terrible

MICHEL

Stayed 1 night in Aug 2023
Response from Equipo de Pensión Aduar. on 2023/8/26
Gracias por su visita. Lamentamos mucho que no hemos cumplido sus expectativas. Si había algo no de su gusto y nos avisó, intentamos mejorar cosas lo máximo posible. Esperamos que nos dé la oportunidad de mejorar su opinión en su próxima visita a Marbella. Un saludo.

10/10 Excellent

Laurine

Stayed 4 nights in Jul 2023
Response from Equipo de Pensión Aduar on 2023/8/11
Gracias por su puntuación tan alta. Nos encanta que su estancia haya sido de su gusto. Esperamos de nuevo. Un saludo.

2/10 Terrible

Carson

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Oksana on 2023/7/10
Dear Nick , thank you for leaving your review . We try to solve the problem the better way possible , however , you did not accept any solution we give you. Finally , about our reviews over 1 star , there are from reasonable people who have a pleasant stay . You could have it also but you only wanted the money back.We wish you good holidays.

8/10 Good

Esther

Stayed 3 nights in Jun 2023
Response from Equipo de Pensión Aduar. on 2023/8/11
Gracias por su visita. Esperamos darle la bienvenida de nuevo. Un saludo.

8/10 Good

Lina

Stayed 3 nights in Jun 2023

6/10 Okay

Kristina

Stayed 3 nights in Apr 2023
Response from Equipo de Pensión Aduar on 2023/4/28
Gracias por su puntuación. Lamentamos mucho que no hemos cumplido con todas sus expectativas. Pero si aviso que hay algo no de su gusto lo podemos mejorar con mucho gusto. Esperamos verle de nuevo. Un saludo.

8/10 Good

John

Stayed 2 nights in Apr 2023
Response from Equipo de Pensión Aduar. on 2023/4/30
Gracias por su puntuación. Nos encanta que su estancia haya sido de su gusto. Esperamos darle la bienvenida de nuevo en un furo cercano. Un cordial saludo.

10/10 Excellent

Marian

Stayed 1 night in Mar 2023
Response from Equipo de Pensión Aduar. on 2023/3/18
Gracias por puntuación tan alta. Nos encanta que su estancia haya sido de su gusto. Esperamos darle la bienvenida de nuevo. Un saludo.

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡ perfecto!
Stayed 3 nights in Jan 2023
Response from Equipo de Pensión Aduar. on 2023/2/16
Gracias por su puntuación tan alta. Nos llenó de orgullo que hemos cumplido con sus expectativas. Esperamos de nuevo. Un saludo.

8/10 Good

Yvonne

Stayed 4 nights in Nov 2022

8/10 Good

ilkka

Stayed 3 nights in Oct 2022
Response from Equipo de Pensión Aduar. on 2022/10/18
Gracias por su puntuación y su visita a Pensión Aduar. Nos encanta que su estancia haya sido de su gusto. Esperamos de nuevo. Un saludo.

10/10 Excellent

Owen

Stayed 5 nights in Sep 2022
Response from Equipo de Pensión Aduar. on 2022/10/10
Gracias por su puntuación tan alta. Nos encanta que haya disfrutado su estancia. esperamos de nuevo. Un saludo.

6/10 Okay

Hans

Stayed 3 nights in Sep 2022
Response from Equipo de Pensión Aduar. on 2022/9/9
Gracias por su puntuación. Sentimos mucho que no hemos cumplido con todos sus expectativas. Si nos había avisado que hay algo no de su gusto, podíamos hacer todo para mejorar su estancia. Esperamos verle de nuevo . Un cordial saludo.

8/10 Good

Mónica

Stayed 8 nights in Jul 2022
Response from Equipo del Pensión Aduar. on 2022/8/8
Gracias por su visita a Pensión Aduar y por su puntuación. Nos encanta verle de nuevo. Un saludo.

8/10 Good

Danielle

Stayed 7 nights in May 2022
Response from Equipo del Pension Aduar on 2022/6/13
Gracias por su puntuacion . Esperamos darle bienvenida de nuevo. Un saludo cordial.

10/10 Excellent

Arthur David, Cambridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value in Marbella for sure.
Stayed 1 night in May 2022
Response from Equipo del Pensión Aduar on 2022/6/13
Gracias por su comentario. Nos encanta que su estancia haya sido de su gusto. Esperamos de nuevo. Un saludo cordial.

10/10 Excellent

Christina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect
Stayed 2 nights in May 2022
Response from Equipo del Pensión Aduar. on 2022/6/13
Gracias por su puntuación. Esperamos de nuevo. Un saludo.

10/10 Excellent

PHILIPPE

Stayed 2 nights in May 2022
Response from Equipo del Pensión Aduar. on 2022/5/19
Gracias por su valoración tan alta para Pensión Aduar. Esperamos verle de nuevo. Un saludo.

10/10 Excellent

Gary

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Oda

Stayed 4 nights in Apr 2022
Response from Equipo del Pensión Aduar. on 2022/5/9
Gracias por su puntuación tan alta. Nos encanta que hemos cumplido con sus expectativas. Esperamos darle bienvenida en un futuro cercano. Un saludo.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

6/10 Okay

Alejandra

Stayed 3 nights in Apr 2022
Response from Equipo del Pensión Aduar on 2022/5/5
Gracias por su puntuación acerca del Pensión Aduar. Esperamos de nuevo.

10/10 Excellent

Vagner José

Stayed 2 nights in Apr 2022
Response from Equipo de Pensión Aduar on 2022/4/16
Graciac por su comentario. Nos encanta que su estancia habia de su gusto. Esperamos de nuevo. Un saludo.

8/10 Good

Jeanne-Marie

Stayed 3 nights in Feb 2022
Response from Equipo de Pensión Aduar. on 2022/3/2
Gracias por su puntuación para Pensión Aduar. Nos encanta que su estancia había de su gusto. Esperamos verle de nuevo. Un saludo cordial.

10/10 Excellent

Lea

Stayed 11 nights in Jan 2022
Response from Equipo de Pensión Aduar on 2022/1/18
Gracias por puntuación tan alta para Pension Aduar y esperamos verle de nuevo en un futuro cercano. Un saludo.

10/10 Excellent

Joaquin

Stayed 1 night in Dec 2021
Response from Pension Aduar on 2021/12/8
Estimado Joaquin! Gracias por su puntuación tan alta para Pension Aduar. Nos encanta que hemos cumplido sus expectativas. Esperamos verle de nuevo en Pension Aduar. Un saludo.

10/10 Excellent

Charlotte

Stayed 2 nights in Nov 2021
Response from Hostal Azahara on 2021/11/15
Garacias por su comentario y por valoracion tan alta. Tomaremos en cuenta su opinion. Nos encanta verle de nuevo. Un saludo

8/10 Good

Elena

Stayed 1 night in Oct 2021
Response from Pension Aduar on 2021/10/17
Estimada Elena. Gracias por su puntuación. Esperamos darle bienvenida de nuevo. Un saludo cordial

8/10 Good

Meghann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable, good location
Clean, affordable, good location. They have a refrigerator that you can keep food in and a microwave, cups, plates, utensils in the courtyard if you want to prepare your own food/heat up leftovers.
Stayed 1 night in Sep 2021
Response from Pension Aduar on 2021/10/15
Dear Meghann! Thank you for sharing your opinion with us. You seem to have had a great time with us and this makes us feel really proud of our job. See you again. Best regards

8/10 Good

Gerhard

Stayed 3 nights in Oct 2021
Response from Pension Aduar on 2021/10/9
Gracias por su valoracion. Esperamos verle de nuevo con nosotros. Un saludo

2/10 Terrible

Tom

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Under level
A bad experience and absolutely under level. Booked 2 rooms for 2 nights. Wanted to cancel reservations after a few hours stay and offered to pay for one night without using the rooms at all. No refund and no understanding, but a very arrogant attitude from the staff/management, who were laughing when they said the money was lost. Aduar is a 'money-machine' who only lucrates on the central location in the old-town. We found a better hotel, as the meeting with Aduar was so disappointing!!!
Stayed 2 nights in Sep 2021
Response from Pension Aduar on 2021/10/7
Dear Guest, Thank you for your review We apologise for any inconvenience or discomfort you experience during your stay. Best regards Pension Aduar team

10/10 Excellent

GERARDO

Stayed 1 night in Sep 2021
Response from Pension Aduar on 2021/10/1
Gracias por su valoracion tan alta. Nos encanta que le ha gustado su estancia con nosotros. Esperamos de nuevo. Un saludo

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Very good value for money, very thin walls
Stayed 1 night in Sep 2021
Response from Pension Aduar on 2021/10/1
Garacias por su comentario y por valoracion tan alta. Tomaremos en cuenta su opinion. Nos encanta verle de nuevo. Un saludo

10/10 Excellent

Bengt-Erik

Stayed 5 nights in Sep 2021
Response from Pension Aduar on 2021/9/27
Muchas gracias por su valoracion tan alta. Esperamos verle de nuevo con nosotros. Un saludo cordial

8/10 Good

Martin

Stayed 2 nights in Sep 2021
Response from Pension Aduar on 2021/9/26
Gracias por su valoracion. Esperamos verle de nuevo con nosotros. Un saludo

8/10 Good

Knut

Stayed 2 nights in Sep 2021

10/10 Excellent

Jose M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Pension Aduar on 2021/9/15
Gracias por su Valoración tan alta. Esperamos verle de nuevo. Un saludo

8/10 Good

Erik

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2021
Response from Pension Aduar on 2021/8/11
, Thank you for your review of your recent stay in Pension Aduar. We will glad to see you again. Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, confortable, clean, helpful
Stayed 2 nights in Jun 2021
Response from Pension Aduar on 2021/8/11
, Thank you for sharing your opinion with us. You seem to have had a great time with us and this makes us feel really proud of our job. See you again. Best regards

10/10 Excellent

Astrid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Feb 2020
Response from Tatyana on 2020/4/1
Dear guest. Thanks a lot for your visit . We would be glad to see you again in our Pension Aduar. Kind regards. Pension Aduar team,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and cozy :)
Stayed 1 night in Feb 2020
Response from Tatyana on 2020/4/1
Dear Guest, Thanks a lot you for choosing us for your accomodation . We would be glad to see you again in our Pension Aduar. Kind regards. Pension Aduar team

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this property is the location. It is within walking distance to all the major attractions and the beach. The staff is friendly but not very present. The rooms are clean but very small. However, I would stay there again due to the price and location.
Stayed 4 nights in Jun 2019
Response from Dalia on 2019/6/19
Dear Guest, Thank you for choosing us for your accomodation ! We are sorry to learn that you are not fully satısfıed wıth your stay. we are sorry that your room did not meet with your expectations. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pension Aduar

8/10 Good

Verified traveler

Liked: Staff & service
Needs some deep cleaning Lovely dog friendly place
Stayed 4 nights in May 2019
Response from oxana on 2019/6/4
Dear Guest, Thanks a lot for choosing our Pension Aduar for your stay. We look forward to welcoming you back on your next visit to Marbella. Kind Regards