Deluxe Suite, 2 Bedrooms | Premium bedding, pillowtop beds, minibar, in-room safe
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Reviews of The Alpha Suites

5 out of 5
The Alpha Suites
7232 Ayala Avenue Ext., Makati, Manila

Reviews

9.2

Wonderful

Rating 10 - Excellent. 229 out of 314 reviews" "
Rating 8 - Good. 63 out of 314 reviews" "
Rating 6 - Okay. 7 out of 314 reviews" "
Rating 4 - Poor. 8 out of 314 reviews" "
Rating 2 - Terrible. 7 out of 314 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick, Gilbert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay. The staff was great and the pool area was very nice. We had a small issue in the bath room and it was promptly taken care of even though it was at night. The next day they contacted us and told us we could move to another room or extend our check out time. Very first class service.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Room was as advertised. Would recommend to families or business travelers.
Stayed 2 nights in Mar 2024
Response from Pedmark Julian A. Madridejos on 2024/3/11
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excellent

Maricon

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Feb 2024
Response from Pedmark Julian A. Madridejos on 2024/2/16
Thank you for the wonderful feedback. We hope to welcome you back soon!

8/10 Good

Lalaine, Ranco Mirage

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The coffee maker in the room wasn’t working. Kitchen counter stained . The buffet breakfast is good. The workers were friendly
Stayed 1 night in Feb 2024
Response from Pedmark Julian A. Madridejos on 2024/2/16
Dear Guest, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!

8/10 Good

Ernie

Liked: Cleanliness, property conditions & facilities
Value for the money
Response from Pedmark Julian A. Madridejos on 2024/2/16
Dear Guest, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!

10/10 Excellent

Kevin, Greenville

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and service was great! Location was accessible to restaurants, shopping centers and entertainment all within walking distances! Rooms were spacious and had all appliances and utensils for longer stays! I would recommend staying here if you are looking for a extended vacation.
Stayed 7 nights in Jan 2024
Response from Pedmark Julian A. Madridejos on 2024/2/2
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our one bedroom suite at the Alpha Suites was perfect. The views were amazing, the kitchen was fully equipped (although we didn’t do any cooking), and it was so helpful to have in-room laundry. Dining choices were extensive and the food was excellent - our dinner was one of the best meals we’ve had in the Philippines. Excellent service as well. Breakfast included lots of food choices to suit every taste. I would absolutely stay here again, especially if I was planning a longer stay.
Stayed 1 night in Jan 2024
Response from Pedmark Julian A. Madridejos on 2024/2/2
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excellent

tyrone

Liked: Cleanliness, amenities, property conditions & facilities
Spacious dining, kitchen, and bedroom.. like being at home
Stayed 7 nights in Jan 2024
Response from Pedmark Julian A. Madridejos on 2024/2/2
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the amenities we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed this hotel. Plenty of great food options right inside the hotel. Beautiful deck and pool area.
Stayed 2 nights in Jan 2024
Response from Pedmark Julian A. Madridejos on 2024/2/2
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience and amenities we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos General Manager

10/10 Excellent

Rodel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone at Alpha were very accommodating and friendly. I would stay here again.
Stayed 5 nights in Dec 2023
Response from Pedmark Julian A. Madridejos on 2024/1/17
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given us. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 Good

Manong

Stayed 3 nights in Nov 2023
Response from Pedmark Julian A. Madridejos on 2023/12/11
Thank you for the high rating. We hope to welcome you back soon!

2/10 Terrible

Sanal

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Pedmark Julian A. Madridejos on 2023/12/4
ear Valued Guest,We are truly sorry to hear about your dissatisfaction during your stay. Our team strives to provide excellent service, and we apologize if we fell short of your expectations.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excellent

Randy

Liked: Cleanliness, room comfort
I'll be back
Great staff, I felt at home. Very comfortable suite.
Stayed 8 nights in Oct 2023
Response from Pedmark Julian A. Madridejos on 2023/10/31
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 Good

VINCENT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the breakfast every morning. The staff were very accommodating and friendly especially JM.We didn't care about the bugs ,cockroaches on the kitchen
Stayed 11 nights in Oct 2023
Response from Pedmark Julian A. Madridejos on 2023/10/25
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

2/10 Terrible

Keith, Torrance

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Felt like I was in prison, aweful place to stay.
Stayed 2 nights in Oct 2023
Response from Pedmark Julian A. Madridejos on 2023/10/20
Dear Valued Guest,Thank you for taking the time to share your experience with us. We are truly sorry to hear about your dissatisfaction during your recent stay. Our team strives to provide excellent service, and we apologize if we fell short of your expectations on this occasion. Please know that your feedback is invaluable to us, and we are committed to making improvements based on your comments.If you have any further details or would like to discuss your experience in more detail, please feel free to message us here.Thank you for choosing to stay with us, and we look forward to the opportunity to serve you better in the future.Sincerely,Pedmark Julian MadridejosSenior Assistant General Manager

10/10 Excellent

Anthony, Bergenfield

Stayed 2 nights in Sep 2023
Response from Pedmark Julian A. Madridejos on 2023/10/16
Dear Valued Guest,We appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon! Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

10/10 Excellent

Dr. Maria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Pedmark Julian A. Madridejos on 2023/8/24
Dear Dr. Maria,We appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excellent

Hossana

Traveled with family
Liked: Cleanliness, room comfort
It was a great place for family. Will be staying here again when I go back.
Stayed 4 nights in Jun 2023
Response from Pedmark Julian A. Madridejos on 2023/8/4
Dear Hossana,Thank you for the high rating and wonderful feedback. We hope to welcome you back soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excellent

Denise

Stayed 5 nights in Jul 2023
Response from Pedmark Julian A. Madridejos on 2023/8/22
Dear Valued GuestWe appreciate the high rating you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excellent

Alma

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from Pedmark Julian A. Madridejos on 2023/7/27
Dear Alma,We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

8/10 Good

embergil

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Not what I expected for a 5 star hotel. It’s more like a 3-4 star for me
Stayed 1 night in Jun 2023
Response from Pedmark Julian A. Madridejos on 2023/6/21
Dear Embergil, Thank you for the candid feedback. Rest assured that we are continuously improving our service to give our guests the five-star experience that they deserve. We hope to welcome you back soon!

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, room comfort
Stayed 8 nights in May 2023
Response from Pedmark Julian A. Madridejos on 2023/6/2
Dear Andrew, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Pedmark Julian A. Madridejos on 2023/5/26
Dear Ms. ChristinaWe appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests.We hope to welcome you again soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is so clean, the staff are super friendly. location is excellent. I accidentally left our room open, the housekeeper called security to check our room to make sure nothing is missing and they lock the door and notified us. Breakfast is sooo good, pool is clean and huge. we will definitely go back. I like that there is a washer and dryer in the room and grocery store downstairs.
Stayed 6 nights in Feb 2023
Response from Pedmark Julian A. Madridejos on 2023/3/20
Dear Cindy,Thank you for taking the time to write an excellent review of The Alpha Suites.I am delighted to hear that you enjoyed the convenience, amenities, and services we provide. Your review inspires us to consistently deliver world-class services to our valued guests.It is our pleasure to have served you well. We're excited to welcome you back soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excellent

Cindy

Stayed 1 night in Feb 2023
Response from Pedmark Julian A. Madridejos on 2023/4/11
Dear Cindy,Thank you for the high rating and wonderful feedback. We hope to welcome you back soon!Sincerely,Pedmark Julian A. MadridejosSenior Assistant General Manager

10/10 Excellent

Renee, Bellevue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay at. Staff was excellent as well as the dining choices
Response from Pedmark Julian A. Madridejos on 2022/12/9
Dear Renee,I am delighted to hear that you enjoyed the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. We hope to welcome you again soon!

10/10 Excellent

Renee, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022
Response from Pedmark Julian A. Madridejos on 2023/12/4
Dear Valued Guest,Thank you for sharing your experience during your stay at The Alpha Suites.We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon!Sincerely,Pedmark Julian A. Madridejos Senior Assistant General Manager

10/10 Excellent

peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Onsite dining options were a surprise
Stayed 1 night in Oct 2022
Response from Pedmark Madridejos on 2022/10/17
Thank you for the wonderful feedback. We hope to welcome you back soon!

6/10 Okay

Kyung

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Like: Clean room, Large room,New condition, High rise view, House appliance. Dislike: Bathroom floor flooding, Window shade operation function poor, TV / Monitor function poor, Washer and Dryer function no manual, A/C condition too close to face, too small space bathroom.
Stayed 3 nights in Sep 2022
Response from Pedmark Julian A. Madridejos on 2022/9/8
Dear Kyung, We wish to express our sincerest apologies for the experiences you encountered during your stay with us at The Alpha Suites. Rest assured that your comments were shared with the team, and that we have taken immediate action to correct these lapses. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. Thank you for letting us know.

10/10 Excellent

Genevieve

Liked: Cleanliness, amenities, property conditions & facilities
Recommended
Stayed 2 nights in Aug 2022
Response from Pedmark Madridejos on 2022/10/17
Thank you for the high rating. We hope to welcome you back soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022
Response from Pedmark Julian A. Madridejos on 2022/5/30
Dear Valued Guest, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My 3rd time staying in this hotel, its all good. I enjoyed my stay and the view of my room.
Stayed 2 nights in Dec 2021
Response from Pedmark Julian A. Madridejos on 2022/1/1
Dear Michael, Thank you for sharing your experience during your stay at The Alpha Suites. We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

8/10 Good

Pascal

Traveled with family
Liked: Cleanliness, room comfort
Excellent
Beautiful building and very convenient with the restaurants, bar, swimming pool.
Stayed 3 nights in Oct 2021
Response from Pedmark Julian A. Madridejos on 2021/11/5
Dear Mr. Pascal, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience and amenities we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well, Pascal. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

2/10 Terrible

Alberto

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020
Response from Pedmark Julian A. Madridejos on 2020/12/26
Dear Alberto, We regret that you are unhappy with your experience here at The Alpha Suites. Rest assured that we continuously strive to provide excellent service and a memorable experience for our guests, and we hope that you will give us another chance to become your hotel of choice in Metro Manila. Sincerely, Pedmark Julian A. Madridejos Senior Assistant General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
I love everything about it. The service and amenities were awesome with amazing and friendly staff. Great location, too.
Stayed 2 nights in Mar 2020
Response from Pedmark Julian A. Madridejos on 2020/3/11
Dear Valued Guest, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We're excited to welcome you back soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again - please be warned
PLEASE BE WARNED. I had high expectation on this hotel given some of the recent reviews I read. My overnight stay with my family in a 2 bedroom suite deluxe turned out be a nightmare. I had to request sheets/comforters on to be changed as it was dirty with stains and have dead bugs. They provided an extra bed which I slept in and woke up with insect bites in my hand and elbow. The room overall while big is dated, specially the carpet - dirty/stained. This is a 5 star hotel but more like 3.5 to 4 for me. The terrible experience continued when my child got herself locked in, apparently the door lock in the one bedroom is busted. It took about an hour to get her out, they had to drill a hole in the door to unlock it. The rest of the morning was useless as we couldn't all go out of the room as they were cleaning the mess and trying to fix the door. After all this, all they can offer is a 1 pm late checkout, a transportation to the nearby hotel where we are staying next and a future early checkin/checkout on a next visit. Really??? Is that a joke??? And this is a what - 5 star hotel suite?
Stayed 1 night in Feb 2020
Response from Pedmark Julian A. Madridejos on 2020/2/26
Dear Valued Guest, We wish to express our sincerest apologies for the experiences you encountered during your stay with us at The Alpha Suites. Your comments were shared with the team, and we have taken immediate action to ensure that these lapses are corrected. We continuously strive to provide excellent service and memorable experience for our guests, and we hope that you will give us another chance to become your hotel of choice in Metro Manila. Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excellent

Hyukman(Eric)

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 4 nights in Feb 2020
Response from Pedmark Julian A. Madridejos on 2020/2/24
Dear Eric, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback! We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

6/10 Okay

TravelingtoWork, Manila

Business traveler
Liked: Amenities
Disliked: Cleanliness
An interesting history to this 47 floor hotel. Began life as condos and was taken over two years ago, and is now run as a suites hotel. The rooms when originally created would have been very state-of-art. However, very little has been done to them since, and they show signs of wear and lack of care. At a time of the CoronaVirus, you would think the work surfaces and cupboards and handles that are regularly touched by guests, would be cleaned thoroughly, be they are not. Nevertheless, if you are looking for a one or two bedroom apartment, in one of the safest parts of Manila (Makati) full of shops restaurants, business and nightlife, this location is superb. Because of the size of the building it seems empty, for example they have seven restaurants on one floor the only problem is the floor is like a dungeon deep down in the building and is hardly used and yet they have seven specialty restaurants just sat there? So there is quite a lot wrong with the building but it still does represent quite good value for money. I recommend you book directly with the hotel on their website and I think the rates are very negotiable. They do have a wonderful pool and a dedicated space for children. This establishment would be ideal for long-term stays. The cost of the hotel shuttle to the airport (2,400) is outrageous, so better you get a regular taxi you should pay between 700-1000 PHP Has a very useful supermarket in the basement. Free parking. WI-FI slow.
Stayed 3 nights in Feb 2020
Response from Pedmark Julian A. Madridejos on 2020/2/21
Dear Valued Guest, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and service we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. I have taken note of your comments regarding the cleanliness of the room, restaurants, airport shuttle service, and WiFi. Rest assured that we are continuously improving our service to give our valued guests the five-star experience that they deserve. We hope to welcome you back soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020
Response from Pedmark Julian A. Madridejos on 2020/2/17
Dear Valued Guest, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excellent

AlphaSuites, Makati, Manila

Liked: Cleanliness, amenities
Excellent Service specially at the front desk team. Their duty manager offered her helping hand even it’s beyond her scheduled time.
Stayed 1 night in Feb 2020
Response from Pedmark Julian A. Madridejos on 2020/2/14
Dear Valued Guest, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the service we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb, will be back!
Our family enjoyed the pool, amenities and breakfast. Overall, very satisfied. We will consider this hotel for our future staycation.
Stayed 13 nights in Jan 2020
Response from Pedmark Julian A. Madridejos on 2020/2/10
Dear Robert, Thank you for sharing your experience during your stay at The Alpha Suites. I am very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your staycation. I truly appreciate the remarks you have given regarding the amenities and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well, Robert. We're excited to welcome you back soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Pedmark Julian A. Madridejos on 2020/2/10
Dear Valued Guest, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Stay in Manila
For a three week stay in Manila the apartment was near to the office and relatively spacious. Negatives were the lack of service at the pool bar, don't have one if you cannot man it, the design of the bathroom needed a lot to be desired. The gym and training areas were amazing. Their was a Rustan's supermarket near by so could easily shop, also a good coffee shop called 'Z00'
Stayed 5 nights in Feb 2020
Response from Pedmark Julian A. Madridejos on 2020/2/13
Dear Keith, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and service we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. I have taken note of your comment regarding the service at our pool bar. Rest assured that we are continuously improving our service to give our valued guests the five-star experience that they deserve. We hope to welcome you back soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with excellent service, buffet breakfast was very good quality and great selection. We booked the two bedroom apartment very spacious and clean. Only
Stayed 2 nights in Jan 2020
Response from Pedmark Julian A. Madridejos on 2020/2/7
Dear Valued Guest, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was okay. No problem encountered.
Stayed 2 nights in Jan 2020
Response from Pedmark Julian A. Madridejos on 2020/2/3
Dear Pauline, Thank you for sharing your experience during your stay at The Alpha Suites. We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. Thank you for the wonderful feedback. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

8/10 Good

ALLAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Assistant General Manager for Operations on 2020/1/28
Dear ALLAN, We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Pedmark Julian A. Madridejos on 2020/1/17
Dear Valued Guest, Thank you for sharing your experience during your stay at The Alpha Suites. We appreciate the high rating that you have given us. At The Alpha Suites, we always strive to deliver five-star service to our valued guests. We hope to welcome you again soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness and room space!
We enjoyed our stay here! We were pleased with how clean the rooms are and overall, hotel. Service was great, amenities was amazing, gym was up to date, and the enough room space for everyone to enjoy! I sure will consider staying here in the future.
Stayed 3 nights in Dec 2019
Response from Pedmark Julian A. Madridejos on 2020/1/13
Dear Rose, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well, Rose. We're excited to welcome you back soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excellent

Fran, Foster City

Traveled with family
Liked: Cleanliness, amenities
Staff and amenities were great. Having a grocery in building and having a washer and dryer in unit was great. Food was not really great. Japanese restaurant had poor service. Overall great place and would be back
Stayed 7 nights in Dec 2019
Response from Pedmark Julian A. Madridejos on 2020/1/13
Dear Fran, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and service we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. I have taken note of your comment regarding the service and the food in one of our restaurants. Rest assured that we are continuously improving our service to give our valued guests the five-star experience that they deserve. We're excited to welcome you back soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations

10/10 Excellent

Wingman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alpha suites is hands down the best property ive stayed at more so then the luxury hotels in manila, All inclusive amenities, kitchen, wash/dryer etc. Clean and inviting. Exceptional staff. Includes a number of restaurant's to choose from located in the alpha suites bldg. And grocery store at tge bottom level.
Stayed 2 nights in Jan 2020
Response from Pedmark Julian A. Madridejos on 2020/1/9
Dear Wingman, Thank you for sharing your experience during your stay at The Alpha Suites. I truly appreciate the remarks you have given regarding the convenience, amenities, and services we provide. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. It is our pleasure to have served you well, Wingman. We're excited to welcome you back soon! Sincerely, Pedmark Julian A. Madridejos Assistant General Manager for Operations