接待櫃台

超級 OYO 406 皇家公園套房飯店的評分

2 out of 5
超級 OYO 406 皇家公園套房飯店
49 Annapolis Street, Cubao, Quezon City

評論

6.8
10 分,有夠讚;29 則評論中有 5 則" "
8 分,不錯哦;29 則評論中有 11 則" "
6 分,一般般;29 則評論中有 6 則" "
4 分,不太好;29 則評論中有 3 則" "
2 分,很糟糕;29 則評論中有 4 則" "

6.8/10

整潔度

7.0/10

員工素質

7.0/10

設施服務

6.0/10

住宿環境和硬體

6.0/10

環保程度

評論

6/10 一般般

Jonathan

喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
I needed to catch a bus at 4:30 this was near the bus station. But a sketchy area and I saw a few rats and numerous cockroaches nearby, but not in the hotel. The worst part was online check in which stated, the room wasn’t available after they charged me. I went there in person and they did me right.
於 2024 年 2 月住了 1 晚
Ammy 於 2024年2月25日回覆
Apologies for the problems you had faced, Jonathan! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 不太好

JHON

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Plenty cockroaches around
於 2023 年 9 月住了 1 晚
Noah 於 2023年11月2日回覆
Sorry to hear this, Jhon! Please consider the issue of cleanliness as an off case, as it is one of our highlights. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Noah

4/10 不太好

yuji

團體旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
残念
ラブホテルですね。
於 2022 年 4 月住了 9 晚
Jane 於 2022年5月2日回覆
Hi, Yuji! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Jane!

4/10 不太好

真實旅客

團體旅遊
不喜歡:員工素質和住宿環境和硬體
Work From Home Not-Friendly (No WIFI Access)
The initial plan was to stay here for 2 nights but the wifi was not working and I need that for work so I decided to just stay overnight. The cable tv connection is poor as you won't be able to watch well as there's this snow-like white while watching. The TV remote control is not working as well. I called several times in the lobby and even went there personally to hopefully improve the mentioned challenges but only the TV remote control was replaced. The cable TV connection was still poor and wifi connection didn't became available all through out. It was so disappointing! I won't stay here again.
於 2021 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very convenient, clean and courteous staff...
於 2021 年 12 月住了 1 晚
Jane 於 2021年12月18日回覆
We are happy to see you liked the stay, It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

8/10 不錯哦

真實旅客

喜歡:整潔度
Good no great
Good not great
於 2021 年 6 月住了 1 晚
Leo 於 2021年6月30日回覆
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Alex

8/10 不錯哦

真實旅客

喜歡:員工素質
It was ok
Just ok
於 2021 年 6 月住了 1 晚
Dan 於 2021年6月30日回覆
We are glad to see that you have rated us positively! Do give us more chances to enhance your experience with us. Regards, Dan

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nothing beats a great customer service. Kudos Royale Parc Inn!
於 2021 年 6 月住了 1 晚
Gabi 於 2021年6月22日回覆
Hi, that is what we like to hear from our valued guests. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Gabriel!

8/10 不錯哦

真實旅客

喜歡:客房舒適度
不喜歡:員工素質和住宿環境和硬體
Dated appliances. Inhospitable staff
Receptionist is overly zealous to get me out of the room at 12 noon sharp! How rude.
於 2021 年 5 月住了 1 晚
Leo 於 2021年6月2日回覆
Hi, thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Alex

2/10 很糟糕

jean-louis

團體旅遊
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible
Nous sommes présentés à l’hôtel à minuit arrivé sur place nous a demandé des certificats médicaux Yo nous a refusé l’entrée à l’hôtel nous avons payé pour rien et personne nous propose de remboursement vraiment une expérience horrible
於 2020 年 3 月住了 1 晚
Joe 於 2020年3月22日回覆
Wir entschuldigen uns für die Unterbrechung. Wir verstehen, dass wir Ihre Erwartungen nicht erfüllen konnten. Keine Sorge, wir arbeiten kontinuierlich daran, unseren Service zu verbessern, um sicherzustellen, dass Ihr nächster Aufenthalt bei uns angenehm ist. Grüße, Joe

6/10 一般般

JT,Los Angeles

喜歡:整潔度
It was clean. Need improvement on the equipments.
於 2020 年 2 月住了 10 晚
Jira 於 2020年2月29日回覆
We are sorry for the problem faced, We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Jira

2/10 很糟糕

真實旅客

家庭旅遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
What I liked was the service of the staff, the girls that worked the front desk were excellent. Unfortunately my two week stay at the OYO Royal Parc 46 Annapolis, Quezon City in the Philippines was Horrible, I would like all my money back that I spent. I had two rooms (305&306) they were filthy the filters in the AC were full of filth, the molding in the rooms were coming undone, mold and rust around the window in the bathroom. The phone in my room didn't work well, the whole experience at the royal property was very bad. I will never stay in the Royal Parc Hotel ever again, this was just so bad, everything about it.
於 2020 年 2 月住了 12 晚
Zara 於 2020年2月22日回覆
This is not the experience we would like you to have, Guestname! We will deep dive into this issue and will put our best efforts to enhance your experience with us. Regards, Zara

8/10 不錯哦

真實旅客

於 2020 年 1 月住了 1 晚
Zara 於 2020年1月16日回覆
Glad to see that you have rated us positively, Do give us more chances to delight you in the future as well. Regards, Zara

8/10 不錯哦

真實旅客

喜歡:員工素質和客房舒適度
於 2020 年 1 月住了 1 晚
Zara 於 2020年1月16日回覆
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Zara

6/10 一般般

Catherine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ms.Catherine
We are expecting that there will be free breakfast but unfortunately upon checking it is not included.
於 2020 年 1 月住了 1 晚
Zara 於 2020年1月16日回覆
Hi, Catherine! We sincerely apologize for the trouble caused. Your comments will help us in the care of future guests more resolutely. Regards, Zara

8/10 不錯哦

Dmitrii

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly stuff. Cash only. Fast and secure. Not the best one tho
於 2020 年 1 月住了 2 晚
Adiya 於 2020年1月8日回覆
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Adiya!

6/10 一般般

Charlie

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
於 2019 年 12 月住了 1 晚
Zara 於 2020年1月1日回覆
Hi, Charlie! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Zara

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
NOT ANYMORE AND NEVER AGAIN!!!!
Stayed here before but the last 5 or 6 stays were definitely terrible if not horrible! Some staff people were ok, but most were at times rude! Bathrooms, toilets were mostly clogged and the crap backs up, water pressure was too low, inline water heater does not work hardly, bath towels were dirty, stinky and stained but they wanted to charge customers for causing it when in fact the towels were old used up and any stains may be caused by their laundry! Internet was always choppy and loses connection! It was an old building, 4 floors and no elevator so if you're at the top, use a ladder! Stuff u want for Free breakfast most of the time is unavailable! The only plus was its convenient location, other than that I would tell anyone to stay away from this place!! It's only ok for 1 or 2 days!!!
於 2019 年 10 月住了 8 晚
OYO 於 2019年11月23日回覆
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
Ok pour une nuit proche de gares routière
Chambre petite et propre ( mis à part quelques traces de cheveux par terre !!!), climatisation qui fait beaucoup de bruit! Personnel de l’accueil très serviable! En effet, 3 jours après avoir quitté l’hôtel, nous sommes revenus à la gare routière à 3h du matin, ayant un problème de taxi honnête, nous sommes allés les voir et ils nous ont commandé un Grab. Hôtel choisit car il était à côté de notre gare routière donc pour une nuit de transit Ça fait l’affaire !
於 2019 年 5 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
Good enough
Just exactly what we need. The front desk are nice and courteous.
於 2019 年 4 月住了 1 晚

8/10 不錯哦

Per m r

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 28 晚
Icha 於 2019年4月19日回覆
Dear Mr. Larsen, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your review. It’s our pleasure to give the best of our service for our entire guest.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pay it forward from their great service!
Well, even room service was til 10pm only & there's no elevator available, yet standby crew was readily there to assist you, the staff at the front desk was nice & accomodating. But what I liked about the hotel? Their honesty when they told me that I'll be refunded a few bucks from my room upgrade. Indeed it was an awesome stay😊!
於 2019 年 1 月住了 1 晚
Icha 於 2019年2月3日回覆
Dear guest, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for your amazing review! It was our pleasure to assist you. We are truly delighted to learn that you were satisfied on your stay. We look forward in having you again soon.

8/10 不錯哦

Kathryn Anne

喜歡:整潔度、員工素質和客房舒適度
於 2018 年 9 月住了 1 晚
Icha 於 2019年2月3日回覆
Dear Ms. Kathryn, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your positive review. It’s our pleasure to give the best of our service for our entire guest. We look forward in having you again soon.

6/10 一般般

Christopher

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體和客房舒適度
Budget friendly. Good location. Ok as a base.
This hotel is in a good area - easy to walk to various places for food etc. Expect to pay around 400-500 pesos for a taxi from the airport. The hotel staff are all lovely. The rooms are very old, and we had a room with 2 single beds which left no room to move within the room. It was fine for a cheap place to crash for a night. Nothing special, but then the price reflects this. Overall, I would stay here again.
於 2018 年 8 月住了 1 晚
Icha 於 2019年2月3日回覆
Dear Mr.Christopher, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your review. It’s our pleasure to give the best of our service for our entire guest. We have taken notes of your suggestions for improvements. Rest assured that the quality of service and facilities we will offer will continue to improve for better guest experience. We look forward in having you again soon.

10/10 有夠讚

Nanette

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 6 月住了 1 晚
Icha 於 2019年2月3日回覆
Dear Ms. Nanette, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your positive review. It’s our pleasure to give the best of our service for our entire guest. We look forward in having you again soon.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean comfortable close to Araneta
Clean comfortable and convenient to Araneta Cubao. Staff friendly
於 2018 年 6 月住了 2 晚
Icha 於 2019年2月3日回覆
Dear Guest, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your positive review. It’s our pleasure to give the best of our service for our entire guest. We look forward in having you again soon.

2/10 很糟糕

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Terrible area. No escalator. No fridge, TV useless. Room not serviced. Free breakfast pathetic.
於 2018 年 2 月住了 7 晚
Icha 於 2019年2月3日回覆
Dear Guest, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your review. We have taken notes of your suggestions for improvements .Rest assured that the quality of service and facilities we will offer will continue to improve for better guest experience. We hope that we will have the privilege of welcoming you back in the future.

6/10 一般般

真實旅客

喜歡:員工素質
Nice Hotel
Nice hotel Clean environment and 24/7 front desk staff Good breakfast Bus & MRT near to the hotel is a walkable Nearby shopping Malls Overall nice place to stay very peaceful environment
於 2018 年 2 月住了 3 晚
Icha 於 2019年2月3日回覆
Dear Guest, Greetings from Royale Parc Inn & Suites! Thank you for staying in our hotel and for taking time to share your positive review. It’s our pleasure to give the best of our service for our entire guest. We look forward in having you again soon.