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布倫特伍德套房的評分

2.5 out of 5
布倫特伍德套房
6 Dr. G. Garcia Street, Brgy Paligsahan, Quezon City, Manila

評論

8.6

有夠讚

10 分，有夠讚；250 則評論中有 111 則" "
8 分，不錯哦；250 則評論中有 102 則" "
6 分，一般般；250 則評論中有 26 則" "
4 分，不太好；250 則評論中有 8 則" "
2 分，很糟糕；250 則評論中有 3 則" "

8.8/10

整潔度

9.0/10

員工素質

8.0/10

設施服務

8.6/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

Wai

喜歡：整潔度、員工素質和住宿環境和硬體
I have seen cockroach inthe room but overall the room looks clean.
於 2023 年 3 月住了 4 晚
CRD - Front Office Supervisor 於 2023年4月6日回覆
Thank you for letting us know about the issues that you experienced during your recent stay at our property. We do apologize for the inconvenience that you encountered during your stay. As of now, we are transitioning to a new chemical to make sure that our rooms are well-treated to be needed to maintain the quality of the rooms and to prevent such a problem like this. Rest assured that this will not happen again on your next visit. Thank you and have a nice day!

6/10 一般般

真實旅客

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
Good hotel
Bad Side: Room has small cockroach. Very strict for smokers, you are not allowed to smoke somewhere near entrance only on the street. Security guard will ask you to go somewhere for smoking. Don’t eat dinner at their restaurant, it takes almost an hour to cook. Good Side: front desk is very helpful. A receptionist with long hair is nice, she told me smoking is not good..bad for your health. She is kind. Bed is very comfortable and room clean properly. Good value for money.
於 2023 年 3 月住了 4 晚
CRD - Front Office Supervisor 於 2023年3月21日回覆
Greetings from Brentwood Suites!Thank you for letting us know about the issues that you experienced during your recent stay at our property. We do apologize for the inconvenience that you encountered during your stay. As of now, we are transitioning to a new chemical to make sure that our rooms are well-treated to be needed to maintain the quality of the rooms and to prevent such a problem like this. Thank you and have a nice day!

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 1 晚

10/10 有夠讚

Mienmien

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 4 晚
Karen 於 2019年7月3日回覆
Dear Mienmien, Thank you for giving 10 star rating for Brentwood Suites. We hope to see you again on your next visit. Regards,

10/10 有夠讚

Young-Chang

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I feel satisfy with the quality of the hotel. Valve for the money.
於 2019 年 1 月住了 1 晚
Mark 於 2019年3月20日回覆
Dear Young-Chang, Thank you so much for your nice feedback about Brentwood Suites. We hope to see you again on your next visit.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 2 晚
Mark 於 2019年3月20日回覆
Dear Guest, Thank you for giving Brentwood Suites a 4 star rating. We hope to see you again on your next visit.

10/10 有夠讚

KUEISHENG

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 2 晚
Karen 於 2018年12月13日回覆
Dear Kueisheng, Thank you for giving Brentwood Suites a 5 star rating review. We hope to see you again on your next visit.

10/10 有夠讚

Mienmien

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 4 月住了 3 晚
Mark 於 2019年3月20日回覆
Dear Mienmien, Thank you for giving Brentwood Suites a 5 star rating. We hope to see you again on your next visit.

6/10 一般般

Shuen Shuen

Mark 於 2019年3月20日回覆
Dear Shuen Shuen, Thank you for giving Brentwood Suites a 3 star rating. We hope to see you again on your next visit.

10/10 有夠讚

Mienmien

喜歡：整潔度、員工素質和客房舒適度
於 2017 年 7 月住了 3 晚
Dear Mienmien, Thank you for giving us a 5 star rating. We hope to see you again in your next visit. Sincerely, Karen

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很方便及整潔的酒店
Very nice and cheap hotel with Great services. Near the fishermall , I will book this hotel again and recommend to my friends .

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Yin-Hsiu，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Recommended for biz trip
Truly a clean and calm environment for those who stay for a biz trip. The front-desk, female with white skin-colour, is not qualified to serve in the hospitality industry! As other staff, bell-boy, male duty-manager,... are nice and friendly.

8/10 不錯哦

rosemary，taiwan

喜歡：整潔度、員工素質和客房舒適度
Accessible to shopping areas.
The only irritating experience was that our shoer area drainage system is not that smooth. It takes some hours to completely drained the water out. Overall it is a very nice hotel. Keep it up.

10/10 有夠讚

Dennis Glenn

喜歡：整潔度、員工素質和住宿環境和硬體
Good location. Smilingg staff. Reasonable price stay.
於 2024 年 2 月住了 1 晚

4/10 不太好

BJ

喜歡：客房舒適度
不喜歡：整潔度和住宿環境和硬體
Disappointing stay
Wifi was slow and randomly disconnecting. My partner could not even connect to the wifi. We saw baby cockroaches in our room. The shower gel and shampoo/conditioner dispensers were not working at all. Tv wasn't a smart tv. Breakfast food at 9am were already cold.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

James Patrick

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 8 晚

8/10 不錯哦

Teresita

喜歡：整潔度、員工素質和設施服務
It’s in a very strategic location in Q. C. Clean and friendly staff.
於 2024 年 1 月住了 3 晚

10/10 有夠讚

Simon

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay. Awesome staff. Clean and comfortable and great value. Highly recommended

8/10 不錯哦

Juan Alexander

於 2023 年 9 月住了 1 晚

6/10 一般般

Scott

於 2023 年 9 月住了 1 晚

6/10 一般般

Robert

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Bathroom overflows in the shower area....
The Bathroom shower floods and slow drainage. Body wash and shampoo dispenser was broken (informed them bu phone but seems not care to bother)....you need to change it. Have to ask for body wash refill and shampoo and was given travel size replacements. Very friendly staff tho. Internet Wifi was good.....
於 2023 年 8 月住了 1 晚

8/10 不錯哦

Cristina

於 2023 年 6 月住了 1 晚

6/10 一般般

Leen

於 2023 年 5 月住了 3 晚

10/10 有夠讚

Gregory

於 2023 年 5 月住了 2 晚

6/10 一般般

Jacquelyn M.

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The breakfast was excellent - good food. The staff are friendly and helpful. Were not very happy with the cockroach infestation. It was not resolved the whole time we were there even after moving to another room. Toilet fixtures need to be updated.
於 2023 年 4 月住了 11 晚
CRD - Front Office Supervisor 於 2023年5月13日回覆
Good Day! Dear Valued Guest, Greetings from Brentwood Suites! Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Brentwood Suites. Our goal is always to exceed your expectations. Noted on your comments above, rest assured that it will be advised to the concerned department. Thanks again We hope to see you soon!

10/10 有夠讚

Gary

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best breakfast buffet. Clean comfortable bed. Friendly helpful staff.
於 2023 年 4 月住了 2 晚
CRD - FOS 於 2023年5月13日回覆
Greetings from Brentwood Suites, Thank you for your review, we’re so glad to hear that you enjoyed your stay. It’s always great when we can help guests make the most of their time with us . Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 有夠讚

Robert

於 2023 年 4 月住了 2 晚

10/10 有夠讚

NEIL JUPITER，VANCOUVER

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have been staying in Brentwood Suites whenever I go for vacation back home in Philippines. Overall, the place and staff are excellent. That is why I keep coming back. There was only one thing I can comment on this recent stay. I went to reception to borrow a pair of scissors that I could use quickly. I was told they never lend out a pair of scissors. That was disappointing.
於 2023 年 3 月住了 9 晚
CRD - Front Office Supervisor 於 2023年4月5日回覆
Good Day! Dear Sir Neil, Greetings from Brentwood Suites! Thank you for taking the time to post a review of our property. We are so happy you enjoyed your time at Brentwood Suites. Our goal is always to exceed your expectations. noted on your comments above. Thanks again We hope to see you soon!

6/10 一般般

Reginald，Goodyear

家庭旅遊
喜歡：員工素質和設施服務
King room was nice, Staff excellent, services excellent. However, it appears that maintenance left the ceiling cover above the exhaust fan adjar and we had roaches in the room. Over the 2 days we stayed, we killed about 5-6 roaches in the room. The morning we checked out there was a roach in the bathroom... I didnt bother to kill it, left for the housekeeping to see. That way, they would understand this review.
於 2023 年 3 月住了 2 晚
CRD - Front Office Supervisor 於 2023年4月6日回覆
Thank you for letting us know about the issues that you experienced during your recent stay at our property. We do apologize for the inconvenience that you encountered during your stay. As of now, we are transitioning to a new chemical to make sure that our rooms are well-treated to be needed to maintain the quality of the rooms and to prevent such a problem like this. Rest assured that this will not happen again on your next visit. Thank you and have a nice day!

4/10 不太好

Charlène

不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 2 晚

10/10 有夠讚

Jan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay in for the price
於 2023 年 3 月住了 1 晚
CRD - Front Office Supervisor 於 2023年3月21日回覆
Thank you for choosing Brentwood Suites as a place to stay. We’re really grateful and appreciate you taking the time to share your comment with us.

10/10 有夠讚

Iris Mae

於 2023 年 2 月住了 1 晚

10/10 有夠讚

Efraim

於 2023 年 2 月住了 6 晚

10/10 有夠讚

Christian

於 2023 年 1 月住了 5 晚

8/10 不錯哦

Walter

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 1 月住了 11 晚

8/10 不錯哦

teresita，los angeles

於 2022 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 1 晚

10/10 有夠讚

Pierre

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
a very good modern hotel
Very nice hotel, good, fast staff. Location good for transportation and services. No noise. Internet fast cable connection. Room modern, comfortable. At 6th floor nice view. However, I had to fight coackroaches (with the spray that was provided to me). The sink is not practical and some pieces were broken. Bathroom has a clothesline, water flows well. Windows are blocked but the ventilation is very good (if you leave light on in bathroom) and the air con is good too (as always it is not possible to get a stable temperature above 20 degrees Celsius so you need to turn on off or wear clothes).
於 2022 年 11 月住了 3 晚

8/10 不錯哦

Dale，PHOENIX

親子旅遊
喜歡：整潔度、員工素質和設施服務
This hotel is probably my favorite in Quezon City so far. The beds, bedding and pillows are very comfortable. Hot shower! Excellent high speed internet. And great location. The breakfast was acceptable. Not many selections, but overall ok. The only thing that is lacking in the room is the proximity of power outlets. There is only 1 at the desk. The wifi is taking 1 of the pugs and the light is taking the other. You have to unplug the light if wanting to plug in a laptop. There are 2 other outlets near the door. No outlets near the bed!!! When we come back, we will try to remember that we need to bring a 15 foot extension cord along with. :/

8/10 不錯哦

Albert

8/10 不錯哦

ALBERT

喜歡：整潔度、員工素質和住宿環境和硬體
The service is excellent

4/10 不太好

datu abdelwin

於 2022 年 9 月住了 2 晚

8/10 不錯哦

LESLIE

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were very helpful.
於 2022 年 8 月住了 21 晚

8/10 不錯哦

Michael

商務旅客, 親子旅遊
喜歡：整潔度和員工素質
Enjoyed our stay as in April, will definitely stay again, appreciate the staffs friendliness and eagerness to help.
於 2022 年 8 月住了 2 晚

10/10 有夠讚

apolinar

喜歡：整潔度、員工素質和住宿環境和硬體
Your staff
於 2022 年 8 月住了 2 晚

8/10 不錯哦

Maria Zenaida，Chicago

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was helpful, food was fair
於 2022 年 8 月住了 1 晚

6/10 一般般

Jennifer

家庭旅遊
喜歡：員工素質
The restaurant in the property has a limited menu and yet they didn’t have what I picked 2 nights in a row.
於 2022 年 8 月住了 2 晚

10/10 有夠讚

Jelen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Over-all stay was really nice. Just a few note, saw one cotton swab on the floor near trash bin under the vanity table. bed sheets had stain marks.
於 2022 年 8 月住了 1 晚

8/10 不錯哦

Maria Zenaida，Chicago

喜歡：整潔度、員工素質和住宿環境和硬體
Our stay this time has improved compared to the one booked last Sunday.
於 2022 年 8 月住了 1 晚