I’ve spent a lot of time thinking about how to fairly review this stay.
Let me start by saying that the front desk staff were incredibly attentive and warm, as well as responsive.
I spent close to $1200 to stay here for three nights. When I got there, there was some trash, including latex gloves in my room. No big deal, I’m not too fussy and people make mistakes, so I tossed the trash. I went to eat at the Patio and even though there were like half a dozen staff hanging around, and not many diners, the service was horrendously slow. The food was overpriced and frankly just kind of gross overall.
The real issue was when my youngest daughter (3yrs) found not one, but TWO used, unsheathed syringes in our hotel room. Luckily we responded quickly, and as I said hotel staff was incredibly responsive, but that should literally never happen.
Skip the hotel restaurants, they’re just not worth it, super nasty food (except the desserts).
Even with a meal and a night comped, we still spent over 1k on this stay, which is way too much for what the experience was. Unfortunate.