Krystal Hotel

Property class: 3

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Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a restaurant at Krystal Hotel. Guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room, 2 Twin Beds

Bathroom

Standard Twin Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Bathroom

Standard Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Room

Standard Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Room

Standard Double Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Located in Manaus Centro neighborhood, Krystal Hotel is connected to a shopping center. Casarão de Ideias and Casa das Artes are cultural highlights, and some of the area's attractions include Ivete Ibiapina Music House and Galeria do Largo. Rio Negro Palace Cultural Center and Centro Cultural Usina Chaminé are also worth visiting. Visit our Manaus travel guide
Map
Rua Barroso, 54, Centro, Manaus, AM, 69010-050

What's nearby

  • A historic building with a dome and a tall modern skyscraper in the background.
    Teatro Amazonas
    8 min walk - 0.7 km
  • Provincial Palace
    3 min walk - 0.3 km
  • Port of Manaus
    6 min walk - 0.6 km
  • Custom House
    6 min walk - 0.6 km
  • Adolpho Lisboa Municipal Market
    10 min walk - 0.9 km

Getting around

  • Manaus (MAO-Eduardo Gomes Intl.)
    17 min drive

Restaurants

  • Restaurante Fiorentina
    2 min walk
  • Restaurante Chinês
    2 min walk
  • La Dulce Café
    3 min walk
  • Restaurante Barra do Rio Negro
    4 min walk
  • Ponto dos Sucos
    2 min walk

About this property

Krystal Hotel

  • Hotel located in Manaus Centro
  • At Krystal Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a restaurant. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Self parking (surcharge), access to a nearby health club, and a 24-hour front desk
    • Smoke-free premises, laundry services, and an elevator
    • Concierge services, a TV in the lobby, and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More conveniences in all rooms include:
    • Pillowtop mattresses and free cribs/infant beds
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels and DVD players
    • Daily housekeeping, desks, and phones

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Frequently asked questions

Is Krystal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 12.00 per day.

What time is check-in at Krystal Hotel?

Check-in begins at 12:30 PM.

What time is check-out at Krystal Hotel?

Check-out is at 11:30 AM.

Where is Krystal Hotel located?

Located in Manaus Centro, this hotel is within a 5-minute walk of Casarão de Ideias, Museu de Arqueologia, and Pinacoteca do Estado. Church of Our Lady of the Conception and Provincial Palace are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Krystal Hotel Reviews

7.2

Good

8.0

Cleanliness

7.4

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 73 reviews
Rating 8 - Good. 30 out of 73 reviews
Rating 6 - Okay. 24 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 4 out of 73 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo, faltou energia, não recomendo a ninguém

Péssimo,hotel de 100 anos atrás, café da manhã horrível, faltou energia devido à má instalação do local, tudo Velho. Qquer bordel de beira de estrada tem melhor estrutura. Não recomendo nem a meu pior inimigo.
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel no centro de Manaus com boas instalações

Devido a um concurso que estava sendo realizado em Manaus no mesmo fim de semana da nossa estadia, este era um dos poucos hotéis disponíveis. Mas não há do que se queixar. As instalações são boas, a cama confortável e os funcionários são prestativos e atenciosos. Ainda ganhamos 2 bombons de cupuaçu de cortesia no primeiro dia.
Stayed 4 nights in Oct 2019
Verified review

6/10 Okay

hotel barato

o local e bem no centro, local bom, porém a noite é perigoso, notei que a limpeza dos quartos deixava a desejar, logo na chegada somente um jogo de toalhas e somente 1 sabonetinho, café da manhã bem simples, básico, ar condicionado do quarto não dava conta.
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
infelizmente por motivo de ordem pessoal tive que sair mais cedo do hotel
Stayed 4 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Udmærket til prisen.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good. But after sunset a very scary neighborhood.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pontos positivos e negativos

O hotel é confortável e com boa estrutura. O café da manhã é suficiente e com variedades, mas faltou servir mais alimentos típicos da região. O atendimento de todos da recepção poderia ser melhor e poderiam corrigir o fato da internet não funcionar no quarto 310. O hotel era limpo e o ar condicionado funcionava bem. A localização é boa mas não para quem vai precisar ir atrás de restaurantes à noite, pois são longes e tem muitos moradores de rua no caminho.
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito Bom

Tudo tranquilo, hotel localizado no centro, muito bom.
Stayed 3 nights in Jul 2018
Verified review

6/10 Okay

Liked: Staff & service

As pessoas que atendem são agradáveis, local ruim

Roupas de cama e toalhas sujas, pareciam usadas. O atendente foi muito educado.
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem localizado, tranquilo.

Equipe prestativa, ambiente tranquilo e bem no centro da cidade. Gostei.
Stayed 3 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Bom mais não tanto.

O hotel precisa se atualizar, pois o ar condicionado e velho, os móveis são antigos e com cheiro de mofo e cama e pequena para um casal.
Stayed 4 nights in Nov 2017
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible experience

1. No shampoo, only a soap. No warm water to take a shower. Hair dryer is broken. 2. Breakfast only provides 3 kind breads, 2 kind fruits, 1 sausage, ham, cheese, coffee, orange juice, and some tea bags, that's all. 3. I arrived at 3am, and I ask the staff in the reception desk: could I check out at 6pm? The staff said ok. After the breakfast, another staff ask me to check out before 1pm. If I wanted to stay until 6 pm, she would charge the fee for another day.
Stayed 1 night in Oct 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito rapida, mas fiquei muito contente. Otimos serviços.
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

Liked: Cleanliness
Kaikki keskustassa menee kiinni klo. 19, joten varaudu esim. syömään ennen tätä.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Bem Localizado

Me hospedei recentemente no Hotel,e gostei muito, é bem Localizado perto de tudo,serviço de recepção super competente,o café é bem simples mas tudo bem organizado e os funcionários são muito educados.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otimo hotel!

Otimo hotel! Muito bem localizado!
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Manaus

Bonne expérience et tour intéressant sur le fleuve
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and central located Hotel

This hotel is very nice situated 2 minute’s walk from the theater Amazonia. I enjoyed the stay and the breakfast. The reception was always there to help and answer any questions you might have. Internet connection was good. Overall I recommend staying there.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Custo x benefício

Hotel bom custo x benefício!! Banheiro antigo. A recepcionista uma graça, muito simpática! Local bem perigoso para sair a noite.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Boa Localização

Fácil acesso, ótima localização, equipe atenciosa...Apenas uma ressalva para o tamanho do box do chuveiro, que era muito apertado
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel no centro de Manaus

Hotel confortável localizado no centro de Manaus. Há restaurantes de comida típica de boa qualidade a poucos metros deste.
Verified review

6/10 Okay

Liked: Staff & service

Preis-Leistungsverhältnis stimmt

Bei der Ankunft wurden wir von einem aufgestellten Team begrüsst. Nach kurzer Dauer konnten wir (2 Ehepaare) die Zimmer übernehmen. Leider waren diese nicht auf der gleichen Etage, obwohl wir schon mehrere Wochen zuvor die Zimmer gebucht haben. Das war letztendlich aber kein Problem. Die Zimmer sind schon etwas klein, um viel Gepäck zu verstauen. Auch das Badezimmer bietet nicht viel Platz, um das Notwendigste zu verstauen. Als Hotel vor und nach einer Amazonasreise erfüllt es auf jeden Fall seinen Zweck. Leider hat in der ersten Nacht eine Familie über unserem Zimmer gewohnt, welche zu später Stunde laufend das Bett und den Tisch verschoben haben. Für Familien ist die Zimmergrösse schon etwas klein. Das Frühstücksbuffet ist ausreichend und wird laufend ergänzt. Die Aussicht auf der kleinen Dachterasse bietet einen kleinen Überblick auf die Umgebung.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradável no centro de Manaus.

À princípio ficamos decepcionadas e temerosas com a aparência do Hotel. Mas, ao entrar, fomos recebidas com muita simpatia pela Célia. Pessoa incrível que nos recebeu com um largo sorriso e nos colocou a vontade. Quarto limpo e amplo, chuveiro ótimo. Funcionários muito atenciosos. Recomendo e assino embaixo. Eunice, Rita e Cida.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicacion

Recomiendo 100%
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for the World Cup

The hotel was nice and in a great location in the Centro. The service was excellent, buffet breakfast was good, and they maintained our room very clean. The price was almost five times the regular price because of the World Cup but this was true for every hotel everywhere. Overall, we were very satisfied with our stay.