Find Luxury Hotels in Mamanuca Islands

"It was a great stay. Staff are kind and hard working. Room floor was not very clean and we had a crawling toddler… asked for it to be mopped and it was. So, no problems at all. Great breakfast. "

"Overall good stay. The room nice and clean and very beautiful ocean views in resort.the only thing I feel could be done better will be the food. "

"I have stayed at Sheraton Tokoriki three times over the years and have always loved it, which made this most recent stay particularly disappointing. In the past, the service has been a standout feature of the resort. Staff would usually know you by name within a day or two and service felt attentive and warm. Unfortunately, this visit felt completely different. Service throughout the resort was consistently slow and inattentive. For example, we waited around 1.5 hours for a simple coffee to arrive, and long waits for service in the restaurants were common. Food and drinks were not offered poolside, which is unusual for a resort of this standard. On several occasions we found ourselves standing and waiting while staff finished their own conversations before acknowledging us, and when service did come it often felt as though we were inconveniencing them. There were also issues with the food and beverage offering. Some menu items did not match their descriptions and overall the pricing felt very high relative to the quality delivered. More broadly, there seemed to be an underlying staff morale issue. The atmosphere suggested that staff were unhappy, which unfortunately translated into noticeably poor customer service. We did raise these concerns with management during our stay, however no real solutions were offered. This is a beautiful resort in an incredible location, which is why it’s so disappointing to write this review. Based on our previous stays, Sheraton Tokoriki "

"The resort was so beautiful and staff really did make the holiday. Was amazing."

"This is a great location to experience Fiji for the first time. There are two beaches included in the resort that are walking distance to each other. The food was great with lots of choice and good quality. The cocktails at the pool bar and drinks were delicious made by Oscar and Seru. A fantastic benefit was free and unlimited use of the kayaks, snorkels and fins. The evening entertainment, in particular the singer and the choir were absolutely fantastic! The sunset bus trip to the western part of the island was a gorgeous way to start the evening/finish a day relaxing. A wonderful addition to the resort. "

"Amazing staff who were also so welcoming, kind and helpful. Also great room and day bed/plunge pool!"

"Staff were the most attentive and friendliest group of people I’ve ever had the pleasure to be served by in a resort setting. Spa therapists were excellent and accommodating to my physical limitations. Brought the massages to our room rather than me having to walk to the spa. Grounds were meticulously groomed daily. Food was excellent in presentation, quality, and variety. This resort paid more attention to small details than any place we’ve stayed before."