「Very nice hotel located at the top of a hill in Ooty. Nicely appointed rooms with comfortable bedding. Staff was extremely friendly and provided good service. Hotel location makes it easy to walk down to main city area where lots restaurants are available. However, you can easily eat at the in house restaurant as well. There is a game room for kids to play. Afternoon tea in the garden was nice everyday between. 5-6pm.
Only suggestion would be to add a swimming pool to property. 」
「Very nice hotel located at the top of a hill in Ooty. Nicely appointed rooms with comfortable bedding. Staff was extremely friendly and provided good service. Hotel location makes it easy to walk down to main city area where lots restaurants are available. However, you can easily eat at the in house restaurant as well. There is a game room for kids to play. Afternoon tea in the garden was nice everyday between. 5-6pm.
Only suggestion would be to add a swimming pool to property. 」
「Cons.
Washroom was terrible..
Iron water...yellow water
Shower was not working..
Hot water was irregular..
they was charging extra for room heater and tea.
Pros
Good view..room was nice..」
「Cons.
Washroom was terrible..
Iron water...yellow water
Shower was not working..
Hot water was irregular..
they was charging extra for room heater and tea.
Pros
Good view..room was nice..」
「Property is ok, looks ok. Room was ok, smelled mouldy. Was able to sleep. Rooms below average. Property grounds.well kept. Swimming pool needs lights, cant go after dark bc cant see anything. Restaurant is decent
Highlight for me is the dude making tea, as strange as this sounds. Clean. Restaurant id rate 9/10. Tea 10/10. Service 8/10. Rooms 5.5/10.」
「Property is ok, looks ok. Room was ok, smelled mouldy. Was able to sleep. Rooms below average. Property grounds.well kept. Swimming pool needs lights, cant go after dark bc cant see anything. Restaurant is decent
Highlight for me is the dude making tea, as strange as this sounds. Clean. Restaurant id rate 9/10. Tea 10/10. Service 8/10. Rooms 5.5/10.」
「The rooms are not as shown in the images. The cottages were very dingy and visibly worn out and unkept. Common areas seem to no be getting any attention. They have an on-site restaurant that does not have any functioning staff or even a full menu. Table tennis table was broken and there were hardly any other amenities.」
「The rooms are not as shown in the images. The cottages were very dingy and visibly worn out and unkept. Common areas seem to no be getting any attention. They have an on-site restaurant that does not have any functioning staff or even a full menu. Table tennis table was broken and there were hardly any other amenities.」
「Bathroom is bad. No water supply properly in the basin. As shown in the picture bathtub is not at all usable. Infact bugs are in the bathroom. No telephone in the room and unfortunately there are not even staff available to seek help. I had to go searching for them. No Internet even after asking for them. Only positive about the place is the lawn. It’s not worth the price 」
「Bathroom is bad. No water supply properly in the basin. As shown in the picture bathtub is not at all usable. Infact bugs are in the bathroom. No telephone in the room and unfortunately there are not even staff available to seek help. I had to go searching for them. No Internet even after asking for them. Only positive about the place is the lawn. It’s not worth the price 」
「Such a great experience. Wonderful property. Great staff. Great ambiance. Super choice for a family outing. Had spent Christmas vacation here and it was a great experience 」
「Such a great experience. Wonderful property. Great staff. Great ambiance. Super choice for a family outing. Had spent Christmas vacation here and it was a great experience 」
「i had made booking for 2 nights (28th Nov to 30 Nov) with full payment. the hotel mailed me on 28 Nov stating that the room is not available for 29th Nov and asked me to cancel the booking. The booking was made for three elderly ladies and asking to cancel at last moment is unprofessional. The hotel agreed to arrange for alternate accommodation. My issue is that the hotel should have not let me book the rooms if it was already full. changing plans at last moment only causes unnecessary...
「i had made booking for 2 nights (28th Nov to 30 Nov) with full payment. the hotel mailed me on 28 Nov stating that the room is not available for 29th Nov and asked me to cancel the booking. The booking was made for three elderly ladies and asking to cancel at last moment is unprofessional. The hotel agreed to arrange for alternate accommodation. My issue is that the hotel should have not let me book the rooms if it was already full. changing plans at last moment only causes unnecessary...
「Overall good experience.
It's a nice place for a lazy stay. only limitation is that the room I chose weren't facing the Banasura hills but I got royal family suite complementary for a day. Hence I can forget it.
」
「Overall good experience.
It's a nice place for a lazy stay. only limitation is that the room I chose weren't facing the Banasura hills but I got royal family suite complementary for a day. Hence I can forget it.
」