don't expect too much with the price you've paid. the staff were generally very helpful but their knowledge of Malaka were quite limited with lots of inaccurate information. Anyway their training were not on tour information leading to their generally weakness in this aspect.
the breakfast were generally marginally accepted with flies inside the cafe.
choi wah
4/10 不太好
YUK CHUN,Hong Kong
2014 年 12 月 10 日
不喜歡:整潔度、員工素質和客房舒適度
Worst Experice Ever
The room was dirty and need a lot of renovation urgently. The hallway was full of the dirty bedsheets and towels until evening, horriable and disgusting, we couldn't sleep well worrying about the dirty bedsheets on floor.
Reception and people at the lobby were not helpful; only "don't know" with all the questons we asked, such as where is the bus station and how much the taxi cost etc.
YUK CHUN
6/10 一般般
A,HK
2014 年 8 月 19 日
Good location, average room
The price was good. The room was spacious and with good view. But bedsheet and windows were unclean. I made booking in Hotels.com but the frontdesk staff cannot find it, and said I made booking in Expedia. Well....
A
10/10 有夠讚
Fabulous,Melaka
2014 年 1 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
fabulous!
Excellent location which is near the Melaka River. The room also has a wonderful view.
Fabulous
8/10 不錯哦
真實旅客
2013 年 12 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
就在马六甲河边上,我们住的河景房能看到一点
真實旅客
6/10 一般般
Marco,Hong Kong
2013 年 12 月 9 日
喜歡:住宿環境和硬體
Reasonable price with good location
Location is good for walking distance to the sightseeing places while situated at a quiet corner with river side view.
Good view as the hotel is located between river & eye on Malaka. And easy to go to all main scene locations. Room is ok as ant was found but air con is cool enough. Breakfast at first day was good but not in second day. The attitude at frontdesk was good and polite. We needed to be patient to wait for housekeeping coming. So far overall is not bad.
Guest Service staff was helpful in checking in and arranging the Melaka River Cruise.
F&B & Kitchen staff are helpful and friendly. Even though i ordered room service 5 minutes before their closing time, they agreed to cook and send it over to my room without showing sour face.
Most of the time spend hanging around Melaka so i cant comment much about the hotel.
The rooms are just nice to stay if you are not a fussy type whom just need a room to sleep.
The hotel carpets and fitting are seems to be very old.
If you were driving, there are ample of covered parking space and its nearby the place of interest. I will suggest you park your car at the hotel and either walk / use the boat to the place of interest to avoid traffic jam. Limited parking at the city area if you were to use your car.
Request for a riverside view for a better view of the Melaka.
Andrew Raj
於 2017 年 7 月住了 2 晚
4/10 不太好
dena,MY
2017 年 7 月 3 日
喜歡:員工素質
不喜歡:整潔度和客房舒適度
Smelly towel
We got smelly towel and not functioning heater. However we satisfied with the view. Nice view at day and night. The aircond need to service not cold at all............
Please improve your room cleanest. Make sure all the things provided is clean especially the towel.
.....
....
There's crockroach nymph in the room. Basic amenities like toothbrush shower cap out of stock. Room has no floor cloth, no hand towel.
真實旅客
8/10 不錯哦
Khairuddin,Bota, Perak.
2017 年 5 月 22 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The wonderful of Wana Riverside Hotel, Malacca.
It's the 5 minute walking distance to Kampung Hulu Mosque.
And also 10 minute walking distance to" Medan Selera Sungai Melaka"
Check in , smoothly.
also the check out , easily.
Breakfeast , surpurb .